To make the most of your new Jabra headset or speakerphone, we recommend downloading the free Jabra Direct software. Whether you're customising settings, unlocking new features, or keeping your devices up to date, Jabra Direct puts full control in your hands.

And if you're managing multiple Jabra devices...

Managing and customising your Poly devices shouldn't be complicated. Whether you need to fine-tune your headset settings, ensure your software is always up to date, or manage multiple devices for your team, Poly Lens simplifies the entire process.

This free software solution allows individual users to...

Ever had a call where the audio just didn't sound right? Maybe your headset felt a little off, your speakerphone wasn't as clear as usual, or your webcam's settings weren't quite dialed in.

It's easy to blame the device itself, but more often than not, the issue comes down to outdated firmware or misconfigured...

Are your Bluetooth headsets dropping calls, cutting out mid-conversation, or making voices sound robotic? You're not alone. In busy offices, Bluetooth interference is a major issue, especially as more employees rely on wireless headsets for calls and meetings.

The good news? There are proven ways to...

We hear from customers all the time that one of the biggest challenges they face with firmware updates is needing to install software on their computers. For many, this isn't as simple as it sounds. In corporate environments, PCs are often "locked down," meaning software installation requires Administrator...

You know that moment when you're on an important call, and your headset starts acting up? Maybe there's a crackle in the audio, or someone on the other end says, "Sorry, can you repeat that?" It's frustrating, right?

Here's the deal - more often than not, the problem isn't your headset. It's the software...

We’ve all been there. You’re on a call, trying to juggle a customer’s request while frantically searching for information—and then it hits you. The awkward silence. Or worse, you’re speaking, but your microphone isn’t picking up a word, and the customer’s left hanging.

For call centre agents, moments...

We’ve all been there. You’re on an important work call, making a crucial point, and suddenly—“Sorry, we can’t hear you.” Your microphone has decided to act up at the worst possible moment. Frustrating, right? Whether your voice is cutting out or the audio’s just muffled, these issues can turn a smooth...

The right headset can make your audio chats and video calls so effortless that you almost forget you’ve got them on.

One of the most annoying and distracting things is static noise coming through your headset. It may force you to end an all-important call (and maybe use some interesting swear words afterwards!)...

If you're currently searching for a new headset, you may have come across models labelled as "UC" or "MS". But what do these labels actually mean? And how do you know which one is the best fit for your needs? As remote work continues to become more popular, many people are now realising they need a reliable...