Call Centre Headsets

What are the key features to look for in a call centre headset?

When choosing a call centre headset, there are several key features to consider. These include noise cancellation, comfortable design for extended wear, excellent audio quality, microphone clarity, compatibility with phone systems, and durability to withstand daily use in a call centre environment.

Are these headsets compatible with different phone systems used in call centres?

Yes, our call centre headsets are designed to be compatible with various phone systems commonly used in call centres. We offer headsets that are compatible with traditional landline systems as well as modern IP-based systems, ensuring seamless integration and optimal performance.

Do these headsets provide noise cancellation for a busy call centre environment?

Absolutely! Our call centre headsets feature advanced noise cancellation technology to minimise background noise and ensure clear communication. This allows call centre agents to focus on their conversations without distractions, resulting in improved productivity and customer satisfaction.

Can I wear these headsets comfortably for long hours of continuous use?

Yes, comfort is a top priority when selecting call centre headsets. Our headsets are designed with ergonomics in mind, featuring adjustable headbands, cushioned ear pads, and lightweight construction. These features ensure a comfortable fit, even during extended periods of use.

Do these headsets come with a warranty?

Yes, all our call centre headsets come with a manufacturer's warranty to protect against any defects in materials or workmanship. The duration of the warranty may vary depending on the brand and model of the headset. Please check the specific product details for warranty information.

Can I connect these headsets to other devices besides a phone, such as a computer or tablet?

Many of our call centre headsets offer versatile connectivity options, allowing you to connect them to various devices such as computers, tablets, and other compatible devices. This versatility enables you to use the headset for different applications, including online meetings, training sessions, and multimedia playback.

What is the Best Call Centre Headset?

There are many amazing call centre headsets to choose from, but we recommend the Jabra Engage 65 Mono as one of the best in class for features, sound quality, noise cancelling and price. If you want to learn more about call centre headsets check out our ‘Guide to the Best Call Centre Headsets.’