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sales and support
1300 889 728
Office Hours: 8:30 - 5:00 AEST
Email: [email protected]
Please note our office is closed for the holidays from Dec 23rd 4PM AEST. Do email us though and we'll respond upon our return on Jan 4th 2021!
No stock held at offices, all products are dispatched direct from our warehouse.
Suite 2 284 St Kilda Rd
Got a question? Need some help? Want to give us some feedback?
Below you'll find the many ways you can get in touch with us, but we love phone calls so if you want to hear from us straight away, give us a call on 1300 889 728 (during business hours) and we'll see what we can do to help.
Just in case you haven't heard...
you can now get in touch with instant chat, live video, or photo upload with our Simply Headsets Support App.
No more wasting time trying to explain your issues - live video means you can now show our team what's going on so we'll see exactly what you see.
We don't want customer support to be a hassle, so we've taken the stress out of it!
Don't forget you've got FREE Lifetime Support
If you're with us, then we're with you. That means supporting you from your first phone call to your latest issue with 100% free remote support. No matter why you want to contact us, here is a handy list of numbers that will help you get in touch with the right person...
Dial 1300 889 728 and press 3 to get help with technical issues
Dial 1300 889 728 and press 1 to get advice about finding the right product and information about how to order
Dial 1300 889 728 and press 2 to get information about your existing account, or help setting up a new one
Dial 1300 889 728 and press 5 to discuss an exchange
Dial 1300 889 728 and press 4 to find out about your delivery