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Stock Availability During COVID-19
As we are sure you can imagine, this unprecedented and urgent shift towards remote-work has seen a demand for headsets at levels that somewhat resemble “toilet-paper-gate".
... this means our standard dispatch and delivery times may not be met.
We are continually working (almost hourly) with all the manufacturers. suppliers and warehouses in our network, both here and overseas, to ensure there is available stock to meet your needs.
However, the inevitable is occurring and stock levels (and delivery companies) are being pushed to their limits, and we strongly encourage all clients to call our team to ensure the models and quantities required are available.
How soon will you get your new headset?
Orders placed before 12pm on a weekday generally receive goods the next working day but please allow 1-3 working days to be safe. This is based on headsets being shipped to capital cites on the eastern seaboard (Brisbane, Sydney and Melbourne). If you are based in WA, SA or in regional areas delivery may sometimes takes a little longer.
During busy holiday periods it is always a good idea to allow an extra day or two for shipping, The couriers are not always as fast as Santa and his reindeer.
Once you've placed your order, tracking details will be emailed to you. If your order includes 2 different brand items (Jabra, Sennheiser, Plantronics, IPECS) please note that each brand will be delivered separately. We do not send packages to PO Boxes.
All our goods are sent for speed and security by courier. Shipping is at a fixed rate of only $15 INC GST per order (not per item) for online orders.
If you are not able to sign for the headset it will not be left for you. This is to ensure that your goods don't get stolen by someone else leaving you out of pocket and without a headset. It also provides us with evidence that the goods have been accepted by someone at your nominated address.
Call our team directly on 1300 889 728
Need more help?
If you've got a questions about your Simply Headsets delivery, or if you haven't received your order yet, get in touch with our team directly. Likewise, if you require urgent delivery, please call the number below before you place your order, and they'll do everything they can to meet your needs.
1300 889 728 and press 4 to get your delivery status
Don't feel like talking?
If you want to ask a question about postage and delivery but don't feel like calling, you can leave us a message in the form below, and we will be back in touch with you shortly with some answers.
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