With flexible and hybrid work setups becoming the new normal, wireless headsets - especially Bluetooth ones - have quickly become must-haves for office communication. Whether you’re working from home or navigating a busy office, they...

With the rise in working from home, we are beginning to realise that noise is a serious distraction, both for ourselves, our partners, and for our colleagues and clients. You no doubt have experienced loud and distracting noises on your work calls, hence why you are looking for a solution to the problem...

We hear from customers all the time that one of the biggest challenges they face with firmware updates is needing to install software on their computers. For many, this isn’t as simple as it sounds. In corporate environments, PCs are often “locked down,” meaning software installation requires Administrator...

You know that moment when you’re on an important call, and your headset starts acting up? Maybe there’s a crackle in the audio, or someone on the other end says, “Sorry, can you repeat that?” It’s frustrating, right?

Here’s the deal - more often than not, the problem isn’t your headset. It’s...

The Star in Sydney provided a dazzling backdrop for the 2024 HP Partner Awards on November 27, where over 300 industry leaders, innovators, and partners gathered for a night of celebration and recognition. The event brought together HP’s most valued partners, acknowledging their contributions to advancing...

Winning an award is always special, but when that award celebrates what you value most, it becomes extraordinary. At Simply Headsets, our mission has always been simple: to put customers first, providing them with unmatched support, tailored advice, and...

For many years, the Jabra Pro 920 has been a trusted wireless headset for deskphones, known for its reliability, comfort, and simplicity. It’s been a workhorse for many businesses, especially in environments where...

We’ve all been there. You’re on a call, trying to juggle a customer’s request while frantically searching for information—and then it hits you. The awkward silence. Or worse, you’re speaking, but your microphone isn’t picking up a word, and the customer’s left hanging.

For call centre agents...

The way we work has changed forever. With hybrid work now the preferred model for many professionals, the traditional office routine has been replaced by a flexible blend of home, office, and remote environments. As we bounce between video calls, emails, and virtual meetings, one thing has become clear:...

We’ve all been there. You’re about to hop on a video call, and suddenly, you realise your lighting is terrible, your webcam isn’t cooperating, and your microphone picks up more background noise than your voice. Meanwhile, you’re trying to stay cool and professional in front of your colleagues or clients...