Call us Today 1300 889 728

Proudly Australian Proudly Australian

Call Our Friendly Experts

1300 889 728

Free Lifetime Support

41,845+ Happy Customers!

Sennheiser DW Office PHONE Wireless Headset (DW10PH)

25% Off
sennheiser.png

Or order via the phone 1300 889 728

RRP  $399.95 SAVE  $101.95 Now:$298 inc GST
$ 298

Availability:IN STOCK for express delivery

Condition:NEW in box

Warranty:2 Year
100% Australian Stock and Local Support

  • WORKS WITH - Desk Phone
  • Best sound quality
  • Headband and earhook options in the box
  • Over ear style does not go in ear
  • Rapid charge feature - 4hrs battery in just 20mins
  • Conference up to 4 headsets - perfect for training
  • Does not work with PC or mobile phones
Does this headset work with my phone?

If not, please call us on 1300 889 728

Kiva
FREE SUPPORT Forever and Always

FREE Lifetime Support

Forever, always, tomorrow, next week, next year

We love talking about headsets, and we love helping you find the right one. Before you’ve even made a purchase, give us a call to tell US what YOU want, what you need, and what you expect. After you’ve made your purchase, we’re with you every step of the way, with FREE remote lifetime support.

And when we say lifetime support, we mean lifetime support... no matter how far down the track, our experts are here to answer your questions, help with troubleshooting, or give you technical support.

Express Courier Delivery Flat Fee only $10 Oz Wide

Express Courier Delivery

Australian-wide flat rate of $10

We send out all of our items with speed and security in mind - over 46,000 packages were delivered to Australian businesses by our Express Couriers last year alone.

No matter how much you order, and no matter where in Australia you are located, you’ll only pay a single flat rate of $10 including GST.

Returns & Exchanges No Hassles

Returns & Exchanges, Minus the Stress

If you’re not 100% satisfied, returns are 100% hassle free.

We back up our Satisfaction Guarantee claim with our Easy Returns Policy.

If the Simply Headsets product you purchased doesn’t meet your expectations, simply return it to us within 14 days and our team will help you find the one that is.

46,000+ items Shipped last year

Trusted by over 41,845 Australian Businesses

Let us earn your trust and exceed your expectations

We’re commitment to excellent and consistent customer service, with the entire Simply Headsets team having one goal in mind; to exceed your expectations.

Join over 41,845 Australian organisations that have put their trust in our service and improved their communications. With our 100% satisfaction guarantee you know that when you’re with us, you’re backed all the way.

Satisfaction Guarantee

Satisfaction Guarantee

Simply Happy

At Simply Headsets we make choosing the right headset easy with Australia's best guarantee. We want you to be completely happy with your new headset so...

If it's not right, and you change your mind for whatever reason, just send it back to us within 14 days of receipt and we'll swap if for one you are happy with.

For all terms and conditions please see the easy returns section of the site.

.Gov .Edu .Org Trusted by 7,500+ Orgs

Invoice Terms & Purchase Order Available

Trusted by more than 7,500 Australian organisations

If you haven’t ordered from us before, it’s easy to set up an account over the phone with your required payment terms. Your invoice will then reference the Purchase Order Number (P.O. #) that you provide – we can even skip the PO part and send your order out immediately.

Even though you’re completely covered by our unique Easy Returns policy, if you aren’t sure which headset is right for your department’s needs, speak to our team and let us help arrange a free trial.

Community Work Sharing the Love

Community Work

Your contribution to building a better world

When you become part of the Simply Headsets community, you’ll be making a difference with your very first purchase. $5.00 from every first time purchaser will go towards our chosen charity, Kiva.org. Kiva provides people with the opportunity to access a loan in order to better their lives and bring their communities out of poverty, and the best part is that 100% of the money goes directly to the person who needs it.

Overview
Features
Reviews
What's in The Box
Accessories
Delivery
Support
Product Overview

Sennheiser DW Office Phone Wireless Headset (DW 20)

The Sennheiser DW Office Phone Wireless Headset (aka the DW20PH) is the best quality headset you can get to work with your desk phone (only). It has an ultra noise cancelling microphone so it's perfect for noisy environments and a comfortable headband mono wearing style as well as an ultra-stylish cube based unit. In the words of Tina Turner, the latest Sennheiser DW Pro 1 Phone Wireless Headset is 'simply the best'; if you believe that quality is king, this is the headset for you. You will see several DW models on our website that all look the same - it's important to note that this particular model works with your desk phone only, whilst the original DW Office connects to both your desk phone AND your computer.

As a company we're proud to be able to offer the full DW range to our clients and we challenge anyone to find a better headset range. Plantronics had dominated the market for such a long time but you can certainly argue that with the DW range, Sennheiser is the new heavyweight champion of the wireless headset world. The headphone and microphone gurus at Sennheiser have used their 60 years of audio experience and R&D to create headset perfection. As we always say, the golden rule of headsets is to buy the best you can afford and, we hope your boss has given you the ok to buy any model in the new DW range.

If you're looking to answer calls away from your desk you'll need an HSL10 handset lifter or an Electronic Hook Switch, depending on the phone you have (call our staff for assistance). The HSL10 fits on your telephone base and lifts the hand piece up or down when you push a button on your headset, letting you answer and hang up calls from anywhere in the office. The Sennheiser lifter is unique, in that it can be programmed to recognise 2 different ringtones and alert you accordingly, so you don't have to launch into your company spiel for internal calls. A handset lifter for this headset is available separately, or as a great value pack.

So let's start by reviewing the DW Office Phone

The Good

It's not so much 'the good' in this instance as 'the great'. We may sound biased but the Simply Headsets staff can choose to use any headset they want, and since its release, more than 90% of our team use Sennheisers, the rest we suspect must have been too busy so far to change!. That said, we challenge you to find a better sounding, faster charging, more intelligent, feature-packed headset - because we know you can't.

To start off, the HD voice clarity of the DW Office is brilliant. If you're on the phone all day you'll know that the clearer the sound, the longer you can listen. HD is like 3D for your ears! The best possible quality sound will give the best impression of your business, it will leave your staff less fatigued at the end of the day and, as a result, less likely to call in sick or be less patient with clients.

The range is up to a staggering 180 metred.The durable style is tailor-made for call centres and other environments where people treat headsets badly (often because they didn't have to pay for them). It's very comfortable and, of course, can be worn all day.

How about this for clever: if you're training someone, all you need to do is get yourself any model from the DW range. Simply place the headset to the base and it automatically conferences both headsets to the call. The same feature also works if you have multiple users sharing the same phone (eg. sharing a reception desk). When one user is finished they dock their headset and put it on charge, while the other simply starts their shift by 'touching' their headset to the base, which automatically pairs the two devices. This is simply brilliant for medical offices, hot desk situations and any other job that involves sharing duties, because no-one really wants to share a headset! The headset even comes with a little name tag area, so you always know which one is yours. If the desk is in use constantly, call us to discuss the best way to keep the batteries charged up..

The super fast charge is SO handy when (not if) you forget to dock it overnight. Most headsets take an hour or more to charge to 50% but with a DW in just 20 minutes you'll have enough battery to see you up to lunchtime. The Office has a 12-hour talk time (or 8 hours on high quality wideband), so even the heaviest user won't run out of juice. Like the vast majority of Sennheiser products, this headset features ActiveGuard technology to make it G616-compliant. G616 is an Australian OH&S guideline created to protect phone users from loud, potentially harmful noises. These 'acoustic shocks' are transmitted down phone lines as a result of electricity spikes, weather conditions, transmission faults and the like. Failure to comply with G616 guidelines can result in fatigue, anxiety or temporary/permanent hearing loss, but Sennheiser's ActiveGuard means you'll be protected whenever you are using your headset.

The Not-So-Good

There is very little negative to say about this product. Do note that whilst the DW10 has the 2 wearing styles in the box, it doesn't have the ULTRA noise cancelling microphone of the DW20PH (DW Pro 1 Phone). As with most things in life, if you want to get the most from this headset you'll need to fully read the instruction manual. But don't worry, it's straightforward and easy to understand and our friendly staff are just a phone call away. The DW Office Phone only works with a desk phone (as it name suggests) - but fear not there is a model that also connects to a PC - the original DW Office.

The Verdict

The Sennheiser DW Office Phone is an almost unbeatable headset to use with just your desk phone. The only reason you would upgrade to the DW Pro 1 is if you want a headband wearing style and are in a noisy office. The only real downside to this product is we know not every boss will spend just a little more to buy this productivity enhancing, brilliant headset. We hope that's not the case for you.

Alternatives To The Sennheiser DW Office Phone Wireless Headset

We've already mentioned that this is a phone only model - if you need to use the headset with a PC or Mac (for Skype, video conferencing, dictation or just listening to audio files) check out the DW Pro 1 or the binaural DW Pro 2.

Don't want to go with a Sennheiser? Another worthy contender is the latest Jabra Pro 9470. It's an excellent unified communications option with office + computer + mobile phone. It offers a sexy touch screen and is brilliant in its own right. If you're on a tight budget the Jabra Pro 9450 is worth a look to use with desk phone + PC. Alternatively, Plantronics fans are raving about the latest Savi W710. Our staff tend to think they simply don't have the flair or style of the DW range. What they do offer is the same UC capabilities of the Jabra above and mobile connectivity. At this level of quality you'll be over the moon no matter which option you select.

Specifications

SKU 504433
Product Type Office Wireless
Standby Time 100 hrs
Type of Wireless Technology DECT
Talk Time 12 hrs
Warranty 2 Year
Wearing Style Over the ear + no earbud, Over the head (one ear)
How Does it Connect Base unit to phone RJ (handset/headset port)
Ear Cushion Material Leatherette
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Mute Yes
Headset Weight 22g with earhook / 50g with headband
Volume controls on earpiece Yes
Charge Time 20 mins = 50%, 1 hr = 100%
Conference Additonal Headsets 3
Coverage Range [Wireless] 180m
Best Suited For Noisy Office, Quiet Office
Audio Properties ActiveGuard Acoustic Protection, Enhanced (DSP) Digital Sound Porcessing , Mono sound, Noise cancelling mic , Noise protection, Wideband Audio, Wideband mic
This product is featured in Wireless Headsets, Browse By Brand, Sennheiser Wireless, Video Reviews, Wireless Call Centre Headsets, Sennhieser Call Centre Headsets, Sennheiser, Alcatel, Avaya, LG Aria, LG Ericsson, Cisco, Siemens, Samsung, NEC, Panasonic, Commander, Aristel, Polycom, Snom, Wireless Headsets, Browse By Brand, Sennheiser Wireless, Video Reviews, Wireless Call Centre Headsets, Sennhieser Call Centre Headsets, Sennheiser, Alcatel, Avaya, LG Aria, LG Ericsson, Cisco, Siemens, Samsung, NEC, Panasonic, Commander, Aristel, Polycom, Snom
Features

Features

  • Long distance wireless range – Up to 180 m (50-80m in a a typical office)
  • Talk time – 8 hours in wideband sound mode or 12 hours in narrowband mode
  • Intelligent fast charging – 20 minutes gives you 4 hours talk time
  • High comfort wearing styles – choose between mouldable ear hook and headband styles
  • Superior Sennheiser HD voice clarity - wideband for a natural sound
  • Intuitive user interface – mute microphone and adjust volume up or down
  • Protected hearing – ActiveGard™ technology protects against acoustic shock and sudden sound surges
  • Intuitive and easy pairing – for desk sharing and phone conference.
  • Nameplate for headset personalisation

Manufacturers Description

DW Office is a singlesided DECT headset. Enjoy your calls in HD voice clarity and get natural highdefinition sound for superior voice clarity. Work safely ensured that the ActiveGard™ technology will protect your hearing. Imagine making every call in comfort, and being able to focus on what’s important: the conversation. DW Office connects to both desk phone and softphone.
  • Unique Premium Design – Crafted for comfort
  • High Comfort Wearing Styles – Choose between ear hook and headband wearing style
  • Intuitive user interface – Mute microphone and adjust volume up or down Sennheiser HD Voice Clarity – Wideband sound for a more natural experience
  • Full workday Talk Time – 8 hours in wideband sound mode and 12 hours in narrowband sound mode
  • Intelligent fast charging – 50% in 20 minutes gives you 4 hours talk time
  • Long Distance Wireless Range – In typical office building: Up to 55 m and in line of sight: Up to 180 m.
  • Protected hearing – ActiveGard™ technology protects against acoustic shock and sudden sound surges
  • Boosted productivity – Noise-canceling microphone filters out unwanted background noise
  • Intuitive and Easy pairing – For desk sharing and phone conference.
  • GAP compatible
  • EHS (electronic hook switch) only with accessories (e.g. EHS-cable)
  • Mechanical handset lifter accessory HSL 10 available
  • Softphone Call Control Software "HeadSetup" included on CD
  • Automatic acoustic shock prevention with ActiveGardTM
  • Nameplate for headset personalization
  • Headset Autolink switch on basis station
Reviews

Customer Reviews

  • Ease of Setup
  • Value for Money
  • Ease of Use

We are very happy with the headsets.
They were a little more tricky to set up but I got there in the end. Overall a 5 out of 5

Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

This unit has great clarity(really clear) and the range is really good. It's a nice unit, works well, and it looks good too!.
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

This headset is perfect.
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

It's very comfortable, sound quality is really good, easy to adjust.
Review by (Posted on )


  • Ease of Setup
  • Value for Money
  • Ease of Use

These headsets are good, they took a little while to get setup but we had some help from the girls at Simply headsets and they got us setup quick!
Review by (Posted on )


  • Ease of Setup
  • Value for Money
  • Ease of Use

My experience with Simply Headsets has only been good and it seems that the Sennheiser is a very good product.


Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Easy to use and very comfortable to wear. They are a great headset.
Review by (Posted on )


How do you rate this product? *
  1 stars 2 stars 3 stars 4 stars 5 stars
Ease of Setup
Value for Money
Ease of Use
Accessories

You may also be interested in the following product(s)

Delivery

Shipping & Delivery of the Sennheiser DW Office PHONE Wireless Headset (DW10PH)

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $10 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

  • Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
  • We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).
  • 30 Day Satisfaction Guarantee, so you'll always find a headset you'll love.
  • Genuine Australian stock with 100% manufacturer warranty.
  • Lowest Price Guarantee
  • No surcharges on credit cards.
What's in The Box
  • Headset (with battery, name plate for ear hook and distance holder)
  • Base Station
  • Power supply
  • Audio phone cable
  • Headband
  • Earhook and 3 earbuds
  • Name plate holder for headband and name plate instruction
  • Printed QuickGuide
  • CD with Manual, QuickGuide, nameplate template and HeadSetup Installation Program
  • Printed safety guide
  • Frequently Bought Together
    Sennheiser DW Office PHONE Wireless Headset (DW10PH) NOW:$298
    Sennheiser HSL10 Remote Handset Lifter NOW:$87
    Sennheiser Flexible Earhook EH 10 B For D10 And DW Office NOW:$12
    BUNDLE: $397