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Plantronics CS540 Wireless Headset

48% Off

Plantronics CS540 Wireless Headset

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RRP:$439.93 SAVE:$209.93 Now:$230 inc GST
$ 230

Availability:IN STOCK for express delivery

Condition:NEW in box

Warranty:2 Year (Direct with Manufacturers)
100% Australian Stock Beware grey imports with NO Warranty

  • Ultra lightweight headset - 21g
  • Amazing value
  • Headband and earhook options in the box
  • Wideband audio for great sound quality
  • Conference up to 4 headsets - perfect for training
  • Does not work with mobile or PC
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Product Overview

Plantronics CS540 Wireless Headset

The CS540 comes with multiple wearing styles and is good for either over-the-head or over-the-ear users, however, it’s compatible with your desk phone only. It’s lightweight, stylish, and comfortable, which means it didn’t take long to establish itself as one of our more popular wireless headsets.

As with all wireless headsets, if you’re looking to answer calls away from your desk you'll need a remote answering device (RAD). For Plantronics this will be a HL10 handset lifter or an Electronic Hook Switch depending on the phone you have (call our staff for assistance or add the headset to cart and follow the prompts). A lifter is a device that sticks on your telephone base and lifts the hand piece up or down when you push a button on your headset, letting you answer and hang up on calls from anywhere in the office. The EHS does the same job but with no moving parts - its's cable that runs from the phone to the base unit of the headset. If you don't get one of these you will need to be at your desk and press a button on your phone (or even worse, have to pick up the handset). Not such a huge deal if you're at your desk anyway but if you need to be mobile, you'll get significantly more work done every day with a RAD

So let’s start by reviewing.

The Good

The Plantronics CS540 looks great. Its design is modern and Plantronics claim that it is the lightest DECT headset available in the market. What we like is that it allows both over-the-ear and over-the-head. It is much more comfortable than the previous CS60 for over the ear wearing and the headband compliments the design and user for over-the-head wearing. This means that it will suit virtually every user and you won’t have to buy different models for different staff which is important. The sound quality in all the new CS500 series headsets is very good and incorporates their Enhanced Digital Signal Processing (DSP) technology which is said to deliver more natural voice sounds. We don’t dispute it but we think you’d have to be in a lab or have canine hearing to pick the difference. They have also cleverly incorporated a new Voice-Dedicated DECT™ technology which means that it eliminates interference from wireless networks you may have in the office. As more and more devices go wireless this is very important.

The CS540 also offers a noise cancelling too microphone. This cuts down much of the background noise (for your client) and really is a must in any busy office environment to give a professional impression of your company and not make you sound like you're in a crowded call centre. If you have a very loud environment you should look for an “ultra” noise cancelling headset. The Plantronics CS540 also allows you the ability to conference in other headset users (up to 3). This is a brilliant feature of most modern headset and really useful in most offices & call centres for training, call disputes and conference calls.

Plantronics has also given the CS540, and their other models in the new line up, a very intelligent adaptive power system that increases or reduces power consumption, based on your distance from the base station. This extends battery life and gives you up to 7 hours talk time. Other headsets offer longer talk time and the compromise is because of the lightweight design as the battery has to be smaller than normal. If you are on the phone all day do consider other brands or look at the CS510 and CS520 for which you an purchase an extra long life battery.

The CS540 wireless headset also features SoundGuard technology. This protects phone users from loud, potentially harmful noises. These ‘acoustic shocks’ are transmitted down phone lines as a result of dangerous customers yelling, blowing whistles, electricity spikes, weather conditions, transmission faults and the like. Without this feature you could potentially suffer from temporary/permanent hearing loss. Plantronics SoundGuard means you’ll be protected whenever you are using your headset. All modern headsets have this technology and brand it in their own way. We recently had such an issue at Simply Headsets - on a conference call with Plantronics we experienced an odd intermittent high pitched very loud beep on the line which just wouldn't go away. This wasn't an issue for Sophie who was wearing a modern headset (Sennheiser DW Pro 1 if you're interested) but Kim had still been clinging to the past with an old CS351N and had to hold the ear cushion so far away from her head to avoid the searing pain the beep caused that she couldn't hear most of the conversation. This was the tipping point for her and she now has a lovely new headset that also protects her hearing.

The Not-So-Good

The main downfall of all office-only wireless headsets like the Plantronics CS540 is that they don’t work with your computer too. The future of headsets is moving towards voice and computer convergence. This simply means that more people will start to use their headsets for softphone IP applications, VoIP (like Skype) and voice recognition software like Dragon Speak 11 and MacSpeech. Products like the CS540 and the other 500 series models are all for the office phone only. Plantronics have recognised this and brought out a cable that replaces the base to phone with a base to USB cable so you can use the CS500 series with computers, However this cable makes the headset significantly more expensive than just purchasing a headset that connects to both devices anyway and let you easily toggle between the two.

More & more business use mobile phones as well as desk phones so they're always contactable. Again the CS540 just won't work with a mobile (and there's currently no way it ever will as it's a DECT wireless headset, not Bluetooth). If you need this functionality check out other models like the Jabra Pro 925 to add this convenience. Of course you can also get Tri-fecta headsets that work with desk phone, computer and mobile. Please, we implore you - think about what your future might hold - it works out MUCH more cost effective to get one headset to do everything than just getting another headset for PC or mobile down the track, not to mention the added convenience of one headset to easily flick between devices.

Due to the modular nature of the headset there is a bit of a design flaw which is MOST unlike Plantronics. If you wear the CS540 in the headband style and like to flip the microphone up out of your way this is quite stiff and you need 2 hands to do so, plus it can fall out of the headband - clearly not ideal. You can get around this, just be super careful when moving the microphone boom out of your way. If you're not the careful type and already know you want a headband style, take a look at the super comfy CS510. or CS510. or Jabra Pro 920.

The Verdict

For office only phone applications the Plantronics CS540 is a genuinely good headset. It ticks the boxes for about 90% of buyers who will only ever use a headset with a land line. The only real detractors are the talk time (if you are busy on the phone all day it may not be up to the task) and the headband issue.

Other Headsets You Should Consider Before Buying

If you're buying for a few people or if you'd like an earhook wearing option, Simply Headsets has an exclusive version of the Jabra Pro 920 which also includes an earhook Click here to see it.

You simply must look at the Sennheiser D10 Phone. It's their offering in the more budget range and absolutely worth the very little extra for the additional features & quality, particularly if you're on the phone alot. It also comes with 2 wearing styles in the box . If budget is your top priority, have a look at the Jabra Pro 920.

If you want a duo headset (to go on both ears) the Jabra Pro 920 Duo is currently the best value but if you're brand loyal to Plantronics the Plantronics CS520 is super comfy. If you want to cover both ears because your office is quite loud, the Sennheiser DW Pro 2 Phone has an ULTRA noise cancelling microphone so your clients won't hear your noisy colleagues.

If you know what wearing style you’re actually after then you would be better buying a model specifically designed for that one purpose. The CS510 for over the head, the CS530 for over the ear etc. If you want the best quality sound that (actually not much) money can buy then Sennheiser is your new best friend with their Sennheiser DW Pro 1 Phone.

Many people are buying multi-use headsets to keep their options open. If convergence is in your future, then it pays to cover your bases now rather than having to replace your headset down the track. Check out the price difference between this and the other models which offer unified communications (office phone + computer + mobile phone) for not much more and it will future proof your headset purchase. The Plantronics Savi W740 has the same multiple wearing styles but can also be used with computer and mobile.

For just desk phone and computer Jabra offers the best value Pro 9450.

To connect to just desk phone and mobile, check out the Jabra Pro 925

Specifications

Product SKU HEPLWICS540Headset
Manufacturers SKU 84693-03
Product Type Office Wireless
Type of Wireless Technology Voice dedicated DECT
Talk Time 7 hrs
Warranty 2 Year (Direct with Manufacturers)
Wearing Style Over the ear + earbud, Over the head (one ear)
How Does it Connect Base unit to phone RJ (handset/headset port)
Ear Cushion Material Leatherette
Mic Frequency Response up to 6800Hz
Headset Weight 22g
Conference Additonal Headsets 3
Coverage Range [Wireless] 100m
Best Suited For Noisy Office, Quiet Office
Audio Properties Mono sound, Noise cancelling mic , Noise protection, Soundguard, Wideband Audio, Wideband mic
This product is featured in Top Picks, Browse By Brand, Plantronics Wireless, Video Reviews, Brands, Plantronics, Top Picks, Browse By Brand, Plantronics Wireless, Video Reviews, Brands, Plantronics
Features

Features

  • Gain mobility - multitask, hands-free up to 100m (50m in a typical office)
  • Wideband audio
  • Energy efficient adaptive power system optimises for range and talk time
  • Conference in up to three additional CS500 or Savi headsets for enhanced collaboration
  • New headsets can subscribe to a base by simply docking the headset
  • Up to 7 hours of talk time
  • Multiple wearing styles - ear hook and headband included.

Manufacturers Description

Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500™ Series, which features the lightest DECT™ headset on the market, a new streamlined design and improved performance. Go mobile and multi-task up to 350 feet from your desk with answer, end and mute controls at your fingertips. And no matter what your preference, with three wearing choices there's one to match your personal style. Enjoy the sleek contemporary design of the new system, premium wideband audio quality and wireless mobility, all with the same reliability for hands-free productivity that has made the CS family a best seller for nearly a decade. With the new CS500 Series we are raising the bar once again for desk phone headset systems.
  • Manage desk phone communications with the lightest DECT™ wireless headset on the market
  • Choose from three comfort-tested and customizable wearing options to match your personal style:
    • Over-the-ear, discreet and stylish
    • Over-the-head, for enhanced stability
    • Behind-the-head*, ultra-discreet without sacrificing stability
  • Offers you a choice of four comfort-tested wearing options to match your personal style:
    • Convertible: over-the-ear, over-the-head, behind-the-head*
    • Over-the-ear: discreet and stylish
    • Over-the-head monaural: covers one ear for comfort and awareness of environment
    • Over-the-head binaural: covers both ears for comfort, focus and blocking out background noise
  • HL10 Handset Lifter adds remote answer/end convenience; or choose an Electronic Hookswitch Cable to add remote answer/end call capability, eliminating the need for a Handset Lifter
  • Audio controls at your finger tips with volume adjust/mute simplifies desk phone call management
  • Adaptive power system optimizes for range and talk time by automatically downshifting to low power when the headset is close to the base to save battery life and maintain maximum density
  • Extraordinary sound quality while roaming or multi-tasking up to 350 feet from your desk phone
  • DECT™ technology provides better audio and eliminates interference from Wi-Fi networks
  • Advanced wideband audio using CAT-iq technology for high definition voice quality
  • Your choice of narrow or wideband professional grade audio quality -- choose narrowband to extend talk time or wideband mode to enable clearer conversations
  • An extended boom and noise-canceling microphone filter out background noise, so listeners can hear conversations clearly
  • Enhanced Digital Signal Processing (DSP) provides more natural sound, delivering clear audio the way it's intended to be heard
  • SoundGuard® technology ensures listening comfort and acoustic limiting for protection against audio spikes
  • Conference in up to three additional CS500 or Savi headsets for improved call efficiency and collaboration
  • Allows CS500 headsets to subscribe to a base by simply docking the headset. Perfect for hot-desking environments
  • Convenient auto answer option allows user to answer/end calls simply by removing/replacing the headset from the charging base
Reviews

Customer Reviews

  • Value for Money
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This headset's great. Our receptionist loves it  (Review by ) (Posted on )


  • Value for Money
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The heaadset is great.   (Review by ) (Posted on )


  • Value for Money
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I am happy with the Headsets we purchased
I found them easy to install and setup
The ladies are very happy with the ease of operation
I found the after sales service very helpful

We have experienced some difficulties with one headset going flat
I have reported the issue to your Tech Support and they are sending a replacement unit
 
(Review by ) (Posted on )


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  • Value for Money

Our team are generally happy with the headsets. Everyone uses them for various times through the day.

 
(Review by ) (Posted on )


  • Ease of Use
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Fantastic headset. Easy to use once it is set up. Read instructions before assembling and also have the correct EHS cord.  (Review by ) (Posted on )


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  • Value for Money

i was making calls within 15 minutes of receiving the box, very easy to use and very sturdy. the headband leaves a bit to be desired but i use the ear hook anyway and dont even know im wearing. highly recommended! and Excellent service from Simply Headsets!  (Review by ) (Posted on )


  • Ease of Use
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  • Value for Money

Slim design, ease of use and ease of setup

Comfortable to wear over the ear lightweight and great sound quality

5 out of 5  
(Review by ) (Posted on )


  • Ease of Use
  • Ease of Setup
  • Value for Money

The headset makes it easier to concentrate when on a call as you are not straining your neck – it also allows me to move around the office and be more productive – 5 stars from me.   (Review by ) (Posted on )


  • Ease of Setup
  • Value for Money
  • Ease of Use

Great product - clarity and comfort all rolled in to one. No need to strain my neck on lengthy calls and no need to involve the office when conference calling on speaker phone.  (Review by ) (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

This headset functions well and the voice quality is great, but we found that it is a bit flimsy. The mouth piece and the head band easily come apart. This is good if you plan on swapping for the ear clip but it should at least have a lock in place function. Also, the power adapter comes apart too easily as well. There are virtually no instructions on how to use it aside from the initial set up. We had to ring Simply Headsets to get basic guides on how to correctly set it up on our phones.  (Review by ) (Posted on )


  • Value for Money
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  • Ease of Setup

Excellent sound quality and comfortable to use - this was important to us. Using one in our office and have purchased a few for our clients. Have received great feedback.  (Review by ) (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

A very good price for an excellent quality product. Set up doesn't take long and the headset is easy to use and comfortable to wear. Sound is very clear though it takes a while to get used to the slight delay between picking up the call and the customer being able to hear you. We did have 1 unit which started malfuncitoning for no reason and it was replaced quickly no questions asked. My team all recommend this headset.   (Review by ) (Posted on )


  • Ease of Use
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Headset is a great success, the wireless ability is absolutely flawless and is such a great feature. Thought it would be an anoyance over ther ear but it's essentially invisible, you put it on and just go about what you need to do. Easy to charge and lasts all day. Unfortunately I now wander around the office on the phone, annoying half the staff!   (Review by ) (Posted on )


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Good headset, battery time isnt as long as would like.   (Review by ) (Posted on )


  • Ease of Setup
  • Value for Money
  • Ease of Use

Not only does the headset stop the crick in my neck, it allows me the freedom to take calls anywhere in the office/warehouse.

Call quality is excellent which was something I had been concerned might have been an issue.

I had to remount the handset lift using the spare set of sticky tapes as I found the heat and humidity were causing the lift to fall off the phone.

I made a point the second time to clean the phone surfaces with methylated spirits prior to sticking the lift onto the phone and now all seems good.

All in all, very happy with the purchase & service. Thank you.
 
(Review by ) (Posted on )


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Very happy with the price, installation instructions and performance of this product. Very clear acoustic quality.  (Review by ) (Posted on )


  • Value for Money
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Very comfortable to wear. 0 complaints, you guys are nothing but helpful   (Review by ) (Posted on )


  • Value for Money
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Fabulous headset! made me very happy. really easy to use  (Review by ) (Posted on )


  • Value for Money
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very user friendly, even a 2 year old could use them  (Review by ) (Posted on )


  • Value for Money
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Excellent product. I'm most pleased.  (Review by ) (Posted on )


  • Value for Money
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Great product and so simple to use. Has great range and clarity and makes answering the phones easier when not based at your desk 100%  (Review by ) (Posted on )


  • Value for Money
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Very easy and quick site to use with prompt delivery.  (Review by ) (Posted on )


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Good selection of products ensuring we could get teh right product for teh job required. Thanks.  (Review by ) (Posted on )


  • Value for Money
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This product was exactly as described & definitely worth the money spent. With the easy to follow instructions & general ease of setup it's a great product! :D  (Review by ) (Posted on )


  • Value for Money
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The unit was very easy to set up. The headpiece is light and comfortable to wear and the sound quality is excellent. I am extremely happy with this product.  (Review by ) (Posted on )


  • Value for Money
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It is a great product easy to set up and use. Very light on  (Review by ) (Posted on )


Only registered users can write reviews. Please, log in or register

Accessories Delivery

Shipping & Delivery of the Plantronics CS540 Wireless Headset

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $10 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

  • Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
  • We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).
  • 30 Day Satisfaction Guarantee, so you'll always find a headset you'll love.
  • Genuine Australian stock with 100% manufacturer warranty.
  • Lowest Price Guarantee
  • No surcharges on credit cards.
What's in The Box
  • Base Unit
  • Headset with pre-installed battery, eartip & earloop
  • Headband
  • Power supply
  • Other size eartip & earloops
  • Telephone interface cable
  • Fit kit instruction card
  • Frequently Bought Together
    Plantronics CS540 Wireless Headset NOW:$230
    Plantronics Online Indicator Light For All Wireless Headsets NOW:$49
    Plantronics HL10 Handset Lifter For CS500s & Savi Series NOW:$88
    BUNDLE: $367