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Sennheiser DW Pro 1 PHONE Wireless Headset (DW20PH)

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RRP  $399.95 SAVE  $94.95 Now:$305 inc GST
$ 305

Availability:IN STOCK for express delivery

Condition:NEW in box

Warranty:2 Year
100% Australian Stock and Local Support

  • Outstanding Sennheiser sound quality
  • Ultra noise cancelling mic
  • Rapid charge feature - 4hrs battery in just 20mins
  • Robust but stylish design
  • Conference up to 4 headsets - perfect for training or phone conferencing
  • Does not work with PC or mobile phones
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Overview
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Product Overview

Sennheiser DW Pro 1 Phone Wireless Headset (DW 20)

The Sennheiser DW Pro 1 Phone Wireless Headset (aka the DW20PH) is the best quality headset you can get to work with your desk phone (only). It has an ultra noise cancelling microphone so it's perfect for noisy environments and a comfortable headband mono wearing style as well as an ultra-stylish cube based unit. In the words of Tina Turner, the latest Sennheiser DW Pro 1 Phone Wireless Headset is ‘simply the best’; if you believe that quality is king, this is the headset for you. You will see several DW Pro 1 models on our website that all look the same - it's important to note that this particular model works with your desk phone only, whilst the original DW Pro 1 connects to both your desk phone AND your computer.

As a company we’re proud to be able to offer the full DW range to our clients and we challenge anyone to find a better headset range. Plantronics had dominated the market for such a long time but you can certainly argue that with the DW range, Sennheiser is the new heavyweight champion of the wireless headset world. The headphone and microphone gurus at Sennheiser have used their 60 years of audio experience and R&D to create headset perfection. As we always say, the golden rule of headsets is to buy the best you can afford and, we hope your boss has given you the ok to buy any model in the new DW range.

If you’re looking to answer calls away from your desk you'll need an HSL10 handset lifter or an Electronic Hook Switch depending on the phone you have (call our staff for assistance). The HSL10 fits on your telephone base and lifts the hand piece up or down when you push a button on your headset, letting you answer and hang up on calls from anywhere in the office. The Sennheiser lifter is unique in that it can be programmed to recognise 2 different ring tones and alert you accordingly so you don't have to launch into your company spiel for internal calls. A handset lifter for this headset is available separately, or as a great value pack.

So let's start by reviewing...

The Good

It’s not so much ‘the good’ in this instance as ‘the great’. We may sound biased but the Simply Headsets staff can choose to use any headset they want, and since its release, more than 90% of our team use Sennheisers, the rest we suspect must have been too busy so far to change!. That said, we challenge you to find a better sounding, faster charging, more intelligent, feature-packed headset - because we know we can’t.

To start off, the HD voice clarity of the DW Pro 1 Phone is brilliant. If you’re on the phone all day you’ll know that the clearer the sound, the longer you can listen.  HD is like 3D for your ears!  The best possible quality sound will give the best impression of your business, it will leave your staff less fatigued at the end of the day and as a result less likely to call in sick or be less patient with clients.

The range is up to a staggering 180 metres and the ultra noise cancelling microphone will amaze you (background noise is a thing of the past). The durable style is tailor-made for call centres and other environments where people treat headsets badly (often because they didn’t have to pay for them). It's very comfortable and of course can be worn all day.

How about this for clever; If you’re training someone, all you need to do is get yourself any model from the DW range.   Simply place the headset to the base and it automatically conferences both headsets to the call.  The same feature also works if you have multiple users sharing the same phone (eg. sharing a reception desk).  When one user is finished they dock their headset and put it on charge, while the other simply starts their shift by ‘touching’ their headset to the base, which automatically pairs the two devices.  This is simply brilliant for medical offices, hot desk situations and any other job that involves sharing duties, because no-one really wants to share a headset! The headset even comes with a little name tag area , so you always know which one is yours. If the desk is in use constantly, call us to discuss the best way to keep the batteries charged up..

The super fast charge is SO handy when (not if) you forget to dock it overnight. Most headsets take an hour or more to charge to 50% but with a DW in just 20 minutes you'll have enough battery to see you up to lunchtime. The DW Pro 1 Phone has a 12-hour talk time (or 8 hours on high quality wideband), so even the heaviest user won’t run out of juice. Like the vast majority of Sennheiser products, this headset features ActiveGuard technology to make it G616-compliant. G616 is an Australian OH&S guideline created to protect phone users from loud, potentially harmful noises. These ‘acoustic shocks’ are transmitted down phone lines as a result of electricity spikes, weather conditions, transmission faults and the like. Failure to comply with G616 guidelines can result in fatigue, anxiety or temporary/permanent hearing loss, but Sennheiser’s ActiveGuard means you’ll be protected whenever you are using your headset.

The Not-So-Good

There is very little negative to say about this product. However, if you want to get the most from this headset you’ll need to fully read the instruction manual. But don’t worry, it’s straightforward and easy to understand and our friendly staff are just a phone call away. The DW Office Pro 1 Phone only works with a desk phone (as it name suggests) - but fear not there is a model that also connects to a PC - the original DW Pro 1

The Verdict

The Sennheiser DW Pro1 Phone is an almost unbeatable headset to use with just your desk phone. The only reason you would upgrade to the DW Pro 2 is if you want a binaural (2-ear) wearing style. The only real downside to this product is we know not every boss will spend just a little more to buy this productivity enhancing, brilliant headset. We hope that’s not the case for you.

Other Headsets To Consider Before Buying

We've already mentioned that this is a phone only model - if you need to use the headset with a PC or Mac (for Skype, video conferencing, dictation or just listening to audio files) check out the DW Pro 1 or the binaural DW Pro 1.

Don’t want to go with a Sennheiser? Another worthy contender is the latest Jabra Pro 9470. It’s an excellent unified communications option with office+ computer + mobile phone. It offers a sexy touch screen and is brilliant in its own right. If you're on a tight budget the Jabra Pro 9450 is worth a look to use with desk phone + PC. Alternatively, Plantronics fans are raving about the latest Savi W710. Our staff tend to think they simply don’t have the flair or style of the DW range. What they do offer is the same UC capabilities of the Jabra above and mobile connectivity. At this level of quality you’ll be over the moon no matter which option you select.

Specifications

Product SKU HESEWIDWPRO1PH
Manufacturers SKU 504437
Product Type Office Wireless
Standby Time 100hrs
Type of Wireless Technology DECT
Talk Time 12hrs
Warranty 2 Year
Wearing Style Over the head (one ear)
How Does it Connect Base unit to phone RJ (handset/headset port)
Ear Cushion Material Leatherette
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Headset Weight 65g
Charge Time 20 mins = 50%, 1 hr = 100%
Conference Additonal Headsets 3
Coverage Range [Wireless] 180m
Best Suited For Noisy Office, Quiet Office, Very Noisy Office
Audio Properties ActiveGuard Acoustic Protection, HD Audio, Hi-Fi stereo output, Noise cancelling mic , Noise protection, Stereo sound, Ultra Noise cancelling mic, Wideband Audio, Wideband mic
This product is featured in Top Picks, Browse By Brand, Sennheiser Wireless, Video Reviews, Wireless Call Centre Headsets, Sennhieser Call Centre Headsets, Sennheiser, Alcatel, Avaya, LG Aria, LG Ericsson, Cisco, Siemens, Samsung, NEC, Panasonic, Commander, Aristel, Polycom, Snom, Top Picks, Browse By Brand, Sennheiser Wireless, Video Reviews, Wireless Call Centre Headsets, Sennhieser Call Centre Headsets, Sennheiser, Alcatel, Avaya, LG Aria, LG Ericsson, Cisco, Siemens, Samsung, NEC, Panasonic, Commander, Aristel, Polycom, Snom
Features

Features

  • Unique Premium Design – Crafted for comfort
  • High Comfort Wearing Style – Perfect adjustment to your ear for all-day wearing comfort
  • Intuitive User Interface – Mute microphone and adjust volume up or down
  • Boosted Productivity – Ultra noise-canceling microphone filters out unwanted background noise
  • Sennheiser HD Voice Clarity – Wideband sound for a more natural experience
  • Full Workday Talk Time – 8 hours in wideband sound mode and 12 hours in narrowband sound mode
  • Intelligent Fast Charging – 50% in 20 minutes gives you 4 hours talk time
  • Long Distance Wireless Range – Up to 55 m in typical office building. Up to 180m in line of sight
  • Protected Hearing – ActiveGard™ technology protects against acoustic shock and sudden sound surges
  • Desk Phone Only model
  • Intuitive & Easy pairing – For desk sharing and phone conferencing
  • GAP compatible (Headset)
  • Headset: Connect to base
  • Base Station: Connect to desk phone (micro USB port for firmware updates only

Manufacturers Description

The DW Pro1 Phone headset has been specially designed to meet the needs of all-day users and experienced professionals working in noisy environments, where the productivity benefits of switching from wired to wireless can really be appreciated. Aimed at professionals who need flexible yet fail-safe wireless solutions that are supremely comfortable to wear and intuitive to use, the DW Pro1 sets new standards in listening and wearing comfort. Boasting an enviable range of attractive and innovative Sennheiser technologies, this single headset allows users who demand flexible yet fail-safe wireless solutions to perform at their best.
  • Unique Premium Design – Crafted for comfort
  • High Comfort Wearing Style – Perfect adjustment to your ear for a full day wearing comfort
  • Intuitive User Interface – Mute microphone and adjust volume up or down
  • Boosted Productivity – Ultra noise-canceling microphone filters out unwanted background noise
  • Sennheiser HD Voice Clarity – Wideband sound for a more natural experience
  • Full Workday Talk Time – 8 hours in wideband sound mode and 12 hours in narrowband sound mode
  • Intelligent Fast Charging – 50% in 20 minutes gives you 4 hours talk time
  • Long Distance Wireless Range – Up to 55 m in typical office building. Up to 180 m in line of sight
  • Protected Hearing – ActiveGard™ technology protects against acoustic shock and sudden sound surges
  • Intuitive & Easy pairing – For desk sharing and phone conferencing
  • GAP compatible (Headset)
  • Headset: Connect to base
  • Base Station: Connect to desk phone only
Reviews

Customer Reviews

  • Ease of Use
  • Ease of Setup
  • Value for Money


Review by (Posted on )


  • Ease of Use
  • Ease of Setup
  • Value for Money

I'd had a Plantronics for ages and when it died one of the ladies at Simply recommended this as the same price as my equivalent Plantronics (headband style).
WOAH what a difference!!! I had to get a new lifter as I move around alot and it was easy to set up (once I read the instructions!) Now I can tell if it's an internal or an external call coming through (couldn't with my old one!). The quality of the headset is just in a different league!! Looks good, amazing sound and clarity AND no-one can hear all the noise happening around me when I walk into the warehouse. the battery lasts all day and it's super comfy too. really good headset!!

Review by (Posted on )


  • Ease of Use
  • Ease of Setup
  • Value for Money

Nice easy headset to get going. Looks cool with the recharging cube too. We purchased these for our Cisco phones. One slight trap is the Cisco handsets need to be enabled to accept the EHS (Electronic Hook Switch) Once this setting was done, they worked a treat!
Review by (Posted on )


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Accessories Delivery

Shipping & Delivery of the Sennheiser DW Pro 1 PHONE Wireless Headset (DW20PH)

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $10 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

  • Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
  • We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).
  • 30 Day Satisfaction Guarantee, so you'll always find a headset you'll love.
  • Genuine Australian stock with 100% manufacturer warranty.
  • Lowest Price Guarantee
  • No surcharges on credit cards.
Frequently Bought Together
Sennheiser DW Pro 1 PHONE Wireless Headset (DW20PH) NOW:$305
Sennheiser HSL10 Remote Handset Lifter NOW:$87
Sennheiser HZP 29 Leatherette Ear Pads for DW Pro 1, 2 (pack 2) NOW:$17
BUNDLE: $409