Yealink WH63 Convertible Wireless Headset

In Brief

The Yealink WH63 Convertible Teams Wireless Headset offers versatility with its convertible design and dual connectivity. It is well-suited for Yealink phone users, providing an integrated solution for both desk phones and PC/Mac/laptops. The Teams certification adds value for Microsoft Teams users. While the battery life is not the longest, the headset's features, including multiple wearing options and noise cancellation, make it a strong contender for users in professional settings. The busy light indicator and additional accessories enhance the overall user experience. Launch date - February 2021.

What We Love

+ Offers multiple wearing options - earbud only, earbud and earhook, or with the headband.
+ Letsyou to connect to desk phones featuring a USB headset port as well as a PC/Mac/laptop via a USB cable, and manage calls from both devices using a single wireless headset.
+ Designed for Yealink phones, the headset is easy to install and use, requiring minimal setup for phone integration.
+ Features two microphones—one for noise cancellation and another for capturing the user's voice.
+ The base of the headset rings for calls, providing an additional notification method beyond the headset.

What We Don't Love

- The base is not compact, which may be a consideration for users who need a more transportable solution.

In Detail

A unique headset specifically designed for use with deskphones that have a USB Headset port and also to connect to a PC/Mac/laptop via USB cable. This is the convertible version.  It can be worn with earbud only, earbud and earhook or with the headband. Those come in the box but you can also purchase an optional neckband. (coming soon).

This is NOT a Bluetooth headset. It uses DECT 6.0 which gives you the best sound quality and range. You cannot connect this model to a mobile and it must always be used in conjunction with the base unit.

This Yealink headset is available in mono, dual wearing or this convertible option and either MS Teams certified or not (aka 'UC' for Unified Communications).

To see the full range of Yealink WH62/3 models CLICK HERE. 

To see the whole WH range, including the snazzy WH66 which connects to and can charge your mobile, CLICK HERE.

What does the 'Teams' signifiy? Certified for MS Teams.

So what does that actually mean? It means there are a few Teams functions pre-programmed into the headset. Eg The ability to launch Teams on your desktop directly from the headset. The capacity to answer calls from the headset depends on how your Teams account is set up. (this is true of all Teams headsets).

If you have technical issues and call Microsoft for support with the programme, they will troubleshoot a Teams Certified device like this as part of the problem. That is not to say they'll offer overall tech support for the headset - Yealink and Simply would do that. If you don't use it with Teams you will find this headset identical to the non Teams version.

OK,  lets find out more.

Nice move, Yealink!  Many Yealink phones have a USB headset port so this headset will allow Yealink users to have one wireless headset to connect to their phone and computer. 

NB Your phone may be using that headset port for something else so do check it is free for the headset. Your Yealink phone will also need some programming. See the end of this page for details.  Other than that its super easy to install and use. As its been designed for Yealink phones,  you don't need anything else to be able to answer calls from your phone with the headset.

The WH63 can also be used with other USB desk phones however you may not get the call control from the headset.

There are 2 mics in the microphone arm. One is to 'hear' external sounds and block them out from what your caller hears (aka noise cancelling), the other picks up your voice.   In terms of overall sound quality the WH63 is good. Good but not great.  That said,  for the money it is definately a strong contender.

Having multiple wearing options can be handy but the WH63  has different specs with a shorted talk time and range than the WH62 Mono and Dual variants. The microphone arm is also a little shorter so it's more prone to picking up background noise. If you really want the earbud/earhook style you'll just have to put up with these things but if you know you'll use the heandband style,  we recommend getting that -  you'll likely find it more comfortable too!

We've already said this is a 'DECT wireless' headset (DECT is the same wireless technology as cordless phones).  So unlike a Bluetooth headset, you'll be able to wander far from your desk and still carry on chatting (or pick up the call for Yealink phones). Yealink advertise this as 120m line of sight range but bear in mind that walls (especially thick ones) and other technology can reduce this.  On average you can bet on 50-70m.

Control the volume of what YOU hear call to call on the headset, general and mic volume can be adjusted via PC/Laptop settings or the phone. There is aso a mute button on the headset.

There's a busy light on one earcup to show colleagues when you're on a call.  If this isn't obvious enough there's an additional busy light accessory the BLT60 (see the accessories tab) which you can pop on the desk or attach to your monitor to be super-clear.

Battery life is up to 8 hours.  So if you have a log working day always on the phone, this may not be the right model for you. You have 54 hours standby time,  2.5 hours to get a full charge.

The base also rings for calls unlike Bluetooth headsets and many PC headsets.

This isn't a headset you want to take from home to office every couple of days -  the base isn't compact.  But then you're probably not moving your phone either.  If you DO need a more transportable solution,  call our friendly team of experts for alternatives.

As with all headset we do recommend you keep the firmware up to date via the Yealink website

Programming in Yealink configuration Webpage. 

This can be executed by your telephony provider or your IT Manager if they have access. We suggest you confirm this before purchase.

Option under Features > Audio called “Ringer Device for Headset” needs to be set as  “Use Headset & Speaker”

Don't forget also to check the phone has the USB port to spare.  For example, if you have an expansion module (add with extra keys) you may find it's already in use.