Yealink WH62 Wireless Headset

Yealink WH62 Wireless Headset

The Yealink WH62 is a versatile dual-connectivity headset designed for desk phones with USB ports and PC/Mac/laptop use. It offers a range of features, including DECT 6.0 technology, dual microphones, comfortable design, and a unique charging stand. It is well-suited for professional use, especially in environments where integration with Yealink phones is a priority. The dual connectivity and convenient controls make it a strong contender in its price range. Launch date - February 2021.

What We Love

• Dual connectivity lets you connect to a desk phone with a USB port as well as a PC/Mac/Laptop via USB cable, allowing you to handle calls from both devices with a single wireless headset.
• Uses DECT 6.0 technology, ensuring excellent sound quality and a range of up to 160m line of sight, allowing you to move (quite far) away from your desk during calls.
• Designed for Yealink phones, the headset is easy to install and use, requiring minimal setup for phone integration.
• Features two microphones—one for noise cancellation to block external sounds and another for capturing your voice.
• The headset includes a busy light on one earcup to indicate to colleagues when you're on a call. An additional busy light accessory (BLT60) is available for enhanced visibility.
• The charging stand has a unique design as the headset hangs from a little plate. The magnetised charging connection ensures a solid connection, and the base rings for calls.

What We Don't Love

• The headset is not suitable for connecting to mobile devices, limiting its use to desk phones and PCs/Macs/laptops.
• The base is not compact, which may be a consideration for users who need a more transportable solution.

In Detail

The Yealink WH62 is a unique headset specifically designed for use with deskphones that have a USB Headset port and also to connect to a PC/Mac/laptop via USB cable. 

This is NOT a Bluetooth headset. It uses DECT 6.0 which gives you the best sound quality and range. You cannot connect this model to a mobile and it must always be used in conjunction with the base unit.

This Yealink headset is available in mono or dual wearing styles and either MS Teams certified or not (aka 'UC' for Unified Communications). There's also the WH63 with 3 wearing styles but different specs.

To see the full range of Yealink WH62/3 models CLICK HERE. 

To see the whole WH range, including the snazzy WH66 which connects to and can charge your mobile, CLICK HERE.

OK,  lets find out more.

Nice move, Yealink!  Many Yealink phones have a USB headset port so this headset will allow Yealink users to have one wireless headset to connect to their phone and computer. 

NB Your phone may be using that headset port for something else so do check it is free for the headset. Your Yealink phone will also need some programming. See the end of this page for details.  Other than that its super easy to install and use. As its been designed for Yealink phones,  you don't need anything else to be able to answer calls from your phone with the headset.

The WH62 can also be used with other USB desk phones; however you may not get the call control from the headset.

Additionally, the Yealink WH62 includes a telephone cable, enabling out-of-the-box audio-only connection (no remote call control - for that, you would still need an EHS cable) for Cisco, Avaya, Poly, Grandstream, Fanvil/Snom IP phones that use RJ connections.

There are 2 mics in the microphone arm. One is to 'hear' external sounds and block them out from what your caller hears (aka noise cancelling), the other picks up your voice.   In terms of overall sound quality the WH62 is good. Good but not great.  We found the sound both ways to lack a little bass compared to high end models when used with a PC.  That said, for the money it is definitely a strong contender.

The dual model has a padded headband so is ideal for all day wearing comfort.  If you prefer the mono style the headband isn't padded but is not a thin strip of metal like SOME headsets we could mention.

We've already said this is a 'DECT wireless' headset (DECT is the same wireless technology as cordless phones). So unlike a Bluetooth headset, you'll be able to wander far from your desk and still carry on chatting (or pick up the call for Yealink phones). Yealink advertise this as 160m line of sight range but bear in mind that walls (especially thick ones) and other technology can reduce this. On average you can bet on 55-80m.

Control the volume of what YOU hear call to call on the headset, general and mic volume can be adjusted via PC/Laptop settings or the phone.  You can lift the mic to mute (which is very intuitive) or use the tiny button to do so.  Unlike many other headsets with this lift to mute function,  you can still have the microphone on either side.

There's a busy light on one earcup to show colleagues when you're on a call.  If this isn't obvious enough there's an additional busy light accessory the BLT60 (see the accessories tab) which you can pop on the desk or attach to your monitor to be super-clear.

Battery life is up to 13 hours for the mono version and 14 for the dual version. If you forget to charge over the weekend? No worries! You have 90 hours standby time for the mono and 125 hours for the dual (from a full charge).  You'll need to leave it on the stand for 2.5 hours to get a full charge.

The stand is kinda cool, unlike other headsets it hangs from a little plate.  The actual charging connection is magnetised and pretty solid so you won't knock it out of the charging position without really meaning to. The base also rings for calls unlike Bluetooth headsets and many PC headsets.

This isn't a headset you want to take from home to office every couple of days -  the base isn't compact.  But then you're probably not moving your phone either.  If you DO need a more transportable solution, call our friendly team of experts for alternatives.

As with all headsets we do recommend you keep the firmware up to date via the Yealink website

Updating your phone's firmware is very straight forward, go to our support tab for our simple guide on how to do this >>.

Programming in Yealink configuration Webpage

This can be executed by your telephony provider or your IT Manager if they have access. We suggest you confirm this before purchase.

Option under Features > Audio called “Ringer Device for Headset” needs to be set as  “Use Headset & Speaker”

Don't forget to check that the phone has the USB port to spare. For example, if you have an expansion module (add with extra keys) you may find it's already in use.