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Plantronics/Poly HW725 USB Encore Pro Corded Headset

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RRP  $328.40 SAVE  $136.40 Now:$192 inc GST
$ 192

Availability:OUT OF STOCK - Please click above or call us for alternatives

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Warranty:2 Year (Direct with Manufacturers)
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Product Overview

Plantronics/Poly HW725 USB Encore Pro Corded Headset

The HW725 EncorePro Binaural headset is the top-of-the-range in the latest generation of corded options from Plantronics. It's designed for use specifically with PCs and Softphones - NOT for use with desk phones. Because it keeps track of inventory & its usage and updates, plus, features settings that can be updated & locked in, en masse, via Plantronics' Manager Pro Software, this USB headset combo is perfect for large operations..

What is Poly? Plantronics + Polycom have merged to create Poly

NB: This headset is not suitable if you wish to use it for training or coaching. If you need that functionality, we recommend you check out the HW715D and DA90 Cable bundle.

The clever HW725 works with Plantronics/Poly Manager Pro to give you a fully-integrated audio and asset management solution specifically-designed for call centres and large corporations. IT departments will love this headset. They can see where the headset is and how much it's being used, then roll out firmware updates en masse - even notifying the users. Troubleshooting can be performed remotely and the settings can be easily controlled by the user, within parameters set by the IT department, via the software.

The HW700USB headsets are headband-only option (the norm for corded headsets). They come in a mono and duo (on both ears) model. This one is duo.

The Encore Pro Digital series are all optimised for use with major softphone brands, as well as Skype for Business. Previous USB headsets have had Skype for Business and standard versions but now that this is all built into the one headset, you don't need to worry about what might happen if you switch to a different platform in the future.

The Good

The HW700 USB headset series are the executive-level, USB-corded headset in the Plantronics/Poly range, with luxurious soft leatherette ear cushions and wideband technology to offer superior sound quality. The telescopic noise-cancelling microphone is easily extendable for precise placement, ensuring perfect listening and audio clarity. The earcup is attached to the headband by a ball & socket joint, which allows it to sit perfectly, for additional comfort.

Made of high-grade nylon composite materials, this is a very light - but also durable - headset that's designed to be worn all day. It also has a telescopic microphone arm, so the mic can be placed in the optimum position and stays out of your line of sight. The noise-cancelling microphone in this model is the best in Plantronics/Poly USB range, so callers hear you and only you. The high-quality wideband sound in both earcup and mic mean you get sensational, natural-sounding calls via VOIP.

For your protection, it also has Plantronics/Poly Soundguard to minimise risk of acoustic shock from loud & sudden noises, as well as regulate the overall average volume level to a safe daily level.

Clearly, the track-able and monitor-able features that the Encore Pro Digital series offers will appeal to any IT Manager of a large organisation - but it's not just the big guys that will benefit! If your IT person is also your Office Manager, or if you have an external IT expert, you can save so much time by rolling out updates in one convenient go. Advising your staff in advance of the change, so they ensure the headset is left plugged in, means firmware updates can be executed out-of-hours to minimise disruption and loss of work hours. Then, when Jimmy's headset goes walkabout - AGAIN - you can check where it was last plugged in, or where it's plugged in now. No need to rifle through every drawer and cupboard in the office any more!

The Not-So-Good

Corded headsets are no longer the norm in offices. After all, who wants cables getting under papers on desks and tethering you, literally, to your PC. Most people (particularly executives) expect and require the freedom that a wireless device can offer. If you're looking at this model, quality is clearly more important than price to you, so we strongly recommend you look at some of the top-of-the-range headset options that are designed to enable users to get more done in a day.

The Verdict

For enterprises with large volume UC rollouts, who need the ability to monitor usage and keep track of location of the headset, as well as roll out firmware upgrades, this is a great lower cost option. The Digital HW5X5 series is ideal for all corded users but not adaptable for on-call training.

Alternatives To The Plantronics/Poly HW725 USB Encore Pro Corded Headset

The Jabra alternative Jabra Biz 2400 ii USB has three wearing styles, or then there's the excellent Sennheiser SC 660 USB - the best quality sound you'll find in a USB-corded headset on the market for voice communications.

If you need to be aware of your surroundings, or communicate regularly with colleagues, look at the mono version, HW715. And, if it's the productivity, freedom and engagement that comes free of charge with a wireless headset, you want, check out the Jabra Pro 930 Series AND the Plantronics/Poly Savi W420, OR the gorgeous Sennheiser DW Pro 2 USB.


SKU 203478-01
Product Type Computer Corded
Cable Length 1m
Stowable mic boom Yes
Warranty 2 Year (Direct with Manufacturers)
Wearing Style Over the head (two ears)
How Does it Connect USB
Software Compatabilty Dragon Naturally Speaking, MacSpeech, MOC & Lync, Skype , Unified Communications, Voice Recognition Software , Windows, Skype For Business
Ear Cushion Material Leatherette
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Mute Yes
In-line controls Yes
Flexible mic boom Yes
Headset Weight 52g
Best Suited For Noisy Office, Quiet Office, Very Noisy Office
Audio Properties Echo cancellation, HD Audio, Mono sound, Noise cancelling mic , Noise protection, Soundguard, Soundguard Digital , Wideband Audio, Wideband mic
This product is featured in Brands, Plantronics/Poly, Zoom Headsets, Corded, Softphones, Poly/Plantronics, Stereo Computer Headsets, View All Computer Headsets, Brands, Plantronics/Poly, Zoom Headsets, Corded, Softphones, Poly/Plantronics, Stereo Computer Headsets, View All Computer Headsets

Manufacturers Description

Encore Pro 500 Series


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Shipping & Delivery of the Plantronics/Poly HW725 USB Encore Pro Corded Headset

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $15 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

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This item is currently not in stock, and on backorder.


Due to higher than normal demand caused by the COVID-19 outbreak, this item has sold out at the manufacturer level. Re-supply to Australia could take a few weeks.

If would like to check when this headset will be in stock again, or chat to us about alternative headset options please call 1300 889 728 and one of our friendly headset wizards will be happy to help.

We thank you for your understanding during this time.