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Plantronics/Poly HW510D Digital Corded Headset And DA90 Cable

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RRP  $335.78 SAVE  $95.78 Now:$240 inc GST
$ 240

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Warranty:2 Year (Direct with Manufacturers)
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Product Overview

Plantronics/Poly HW510D Digital Corded Headset Plus DA90 Cable

The HW510D EncorePro is the latest generation of corded headsets from Plantronics. It's designed for use specifically with the USB cable and softphones - NOT for use with desk phones. This headset cable combo is perfect for large operations and keeps track of inventory & its usage and updates, plus comes with settings that can be updated & locked in, en masse, via Plantronics' Manager Pro Software .

What is Poly? Plantronics + Polycom have merged to create Poly

The headset and cable are supplied in this combo so that a Y cable can be used for training. It must have a DA USB cable to work. If you already have a Plantronics/Poly QD to USB cable, we can supply the headset alone - just give us a call. If you won't need this training (aka double-jacking) functionality, the HW515 USB is a simpler and more economical option

The DA90 cable is the clever part of the partnership. It works with Plantronics/Poly Manager Pro to give you a fully-integrated audio and asset management solution that's specifically-designed for call centres and large corporations. IT departments will love this headset. They can see where the headset is, as well as how much it's being used - and then roll out firmware updates en masse, even notifying the users. Troubleshooting can be performed remotely and the settings can be easily controlled by the user, within parameters set by the IT department via the software.

The HW500D series comes in a range of wearing style - 510: over-the-head, one ear; 520: over-the-head, two ears; 530 ear hook style, 540; over the head, earhook AND neckband styles included. If you like the over-the-head (headband) style, the 510 and 520 will be the most durable.

The Good

This EncorePro model is the mid-range from the hugely popular Plantronics/Poly suite of headsets. The microphone features noise-cancelling, to ensure no distracting background noises are transmitted to your callers.This is a wideband headset which means it offers the most natural-sounding voice clarity for VOIP calls.

Built to take the abuse that unfortunately often comes with call centre usage, it has laser-welded construction & aircraft-grade aluminium joints. As you'd expect from Plantronics, it comes with great noise-cancelling in the microphone, a flexible boom arm to allow premium positioning AND wideband sound for clearer conversations. For your protection, it also has Plantronics/Poly Soundguard to minimise risk of acoustic shock from loud & sudden noises, as well as regulate the overall average volume level to a safe daily level.

Clearly, the trackable and monitorable features that the Encore Pro Digital series offers will appeal to any IT Manager of a large organisation but it's not just the big guys that will benefit! If your IT person is also your Office Manager, or if you have an external IT expert, you can save so much time by rolling out updates in one easy go. Your staff can be advised in advance of the change so they ensure the headset is left plugged in and firmware updates can be executed out-of-hours, to minimise disruption and loss of work hours. When Jimmy's headset goes walkabout AGAIN you can check where it was last plugged in or where it's plugged in now. No need to rifle through every drawer and cupboard in the office any more!

The Not-So-Good

Corded headsets are pretty rare outside of call centres these days - most people prefer the freedom of a wireless headset and starting from around $225 it's hard to say they are too expensive! A wireless headset can make you more productive - grab a quick cuppa whilst you listen to your caller, locate a file or resource whilst building more rapport - you can understand why businesses have moved away from corded headsets!

As with any corded headset, with the HW500s you are connected to your computer via a cable, this can be frustrating when wires lie across your desk and get in the way of papers or drop down and get crushed & tangled under chair wheels.

The Verdict

For enterprises with large volume UC rollouts who need need the ability to monitor usage and keep track of location of the headset as well as rollout firmware upgrades, this is a great lower cost option. The Digital HW500D series is specifically for those who need to pair up headsets for monitoring, conferencing and training requirements.

Alternatives To The Plantronics/Poly HW510D Digital Corded Headset Plus DA90 Cable

The Jabra alternative is the Jabra Biz 2300 with Jabra Link 265. If you don't need the call monitoring capabilities then the direct connect USB HW515 will do the same job with less cable hassles. If it's a noisy environment the HW520D will help block out colleagues.

If you just need a straightforward, USB-corded headset, we recommend you check out the Jabra Biz 2300 USB Series, or the excellent Sennheiser SC 230 USB headsets. Both are well worth a look.

If you want the productivity, freedom and engagement that comes free of charge with a wireless headset check out the Jabra Pro 930 Series and the Plantronics/Poly Savi W440 or the gorgeous Sennheiser DW Pro 1 USB.


SKU 203191-01+201853-01
Product Type Computer Corded
Cable Length 1m
Stowable mic boom Yes
Warranty 2 Year (Direct with Manufacturers)
Wearing Style Over the head (one ear)
How Does it Connect Easy Disconnect Cable
Software Compatabilty Dragon Naturally Speaking, Unified Communications, Voice Recognition Software , Windows
Ear Cushion Material Foam
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Mute Yes
In-line controls Yes
Flexible mic boom Yes
Headset Weight 52g
Best Suited For Noisy Office, Quiet Office
Audio Properties Echo cancellation, Mono sound, Noise cancelling mic , Noise protection, Soundguard, Soundguard Digital , Wideband Audio, Wideband mic
This product is featured in Office Headsets, Computer + USB Headsets, Computer USB Headsets, Unified Communication [VoIP] Headsets, Call Centre Headsets, Corded Call Centre Headsets, Browse By Brand, Plantronics/Poly Call Centre Headsets, Brands, Plantronics/Poly, Corded USB Headsets, Office Headsets, Computer + USB Headsets, Computer USB Headsets, Unified Communication [VoIP] Headsets, Call Centre Headsets, Corded Call Centre Headsets, Browse By Brand, Plantronics/Poly Call Centre Headsets, Brands, Plantronics/Poly, Corded USB Headsets

Manufacturers Description

Encore Pro 500 Series

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Shipping & Delivery of the Plantronics/Poly HW510D Digital Corded Headset And DA90 Cable

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We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

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