Yealink WH66 Wireless Headset
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The Yealink WH66 Wireless Headset offers a comprehensive solution with dual connectivity, touch screen control, and DECT wireless technology. Its Teams certification and additional features, such as a USB hub on the base and wireless charging capability, enhance its appeal. The touch screen dial pad and multiple wearing styles contribute to user convenience. While the base's size may be a consideration for portability, the headset's overall features make it a strong option for users seeking a versatile wireless headset solution. Keeping the firmware up to date is recommended for optimal performance. Launch date - February 2021.
What We Love
+ Connects to two Bluetooth devices (such as a tablet, mobile, or Bluetooth-capable desk phone) and a corded USB connection for a laptop, PC, or USB desk phone.
+ Touch screen on the base provides a user-friendly interface, allowing you to see at a quick glance which device is in use.
+ DECT wireless technology ensures a reliable and high-quality wireless connection between the base and the headset, allowing you to move far away from the desk while maintaining a strong and stable connection.
+ The base of the headset acts as a USB hub, featuring 2 USB-A ports, letting you charge mobile phones.
+ Touch screen features a dial pad, making call management more convenient.
+ Optional wireless charging accessory (WHC60) charges your mobile phones wirelessly, reducing cable clutter.
+ The base can function as a speakerphone, providing an alternative to wearing the headset when needed.
What We Don't Love
- Similar to other Yealink models, the base is not compact, which may be a consideration for users who need a more portable solution.
- While the overall sound quality is good, it may lack a little bass compared to high-end models when used with a PC.
The WH66 connects to 2 Bluetooth devices such a tablet, mobile or Bluetooth capable deskphoneand has a corded USB connection for you laptop PC or USB desk phone. This is the Dual version - ie it has 2 earcups. It is certified for use with MS Teams but also works with other programmes.
It has a 4" (10.1cm) touch screen and a DECT connection from the base to the headset. This means you can go further from the base than with a Bluetooth headset but you will leave the headset by the base unit. The base also acts a speakerphone for when you don't want to put the headset on.
The base also acts as a USB hub with 2 USB-A ports for mobile phone charging or thumb drive connection.
This Yealink headset is available in mono or dual wearing styles and either MS Teams certified or not (aka 'UC' for Unified Communications). There's also the WH67 with 3 wearing styles but different specs.
To see the full range of Yealink WH66/7 models CLICK HERE.
To see the whole WH range, including the more basic WH62 for desk phones (via USB) and PC only, CLICK HERE.
What does the 'Teams' signifiy? Certified for MS Teams.
So what does that actually mean? It means there are a few Teams functions pre-programmed into the headset. Eg the ability to launch Teams on your desktop directly from the headset. The capacity to answer calls from the headset depends on how your Teams account is set up (this is true of all Teams headsets).
If you have technical issues and call Microsoft for support with the programme, they will troubleshoot a Teams Certified device like this as part of the problem. That is not to say they'll offer overall tech support for the headset - Yealink and Simply would do that. If you don't use it with Teams you will find this headset identical to the non Teams version.
Read on for in-depth info...
The stand for the WH 66 is kinda cool. It has the touchscreen to help you see what device is in use. The headset itself hangs from a little plate. The actual charging connection is magnetised and pretty solid so you won't knock it out of the charging position without really meaning to. The base has a speakerphone mode, useful if you have someone with you or if you're just not in a headset mood.
The screen won't display the caller from your mobile contacts list but you can use it as a dial pad.
You can add a wireless charging accessory (WHC60, see the accessories tab) to charge your mobile for cable free charging **
There are 2 mics in the microphone arm. One is to 'hear' external sounds and block them out from what your caller hears (aka noise cancelling), the other picks up your voice. In terms of overall sound quality the WH66 is good. Good but not great. We found the sound both ways to lack a little bass compared to high end models when used with a PC. That said, for the money it is definately a strong contender.
The dual model has a padded headband so is ideal for all day wearing comfort. If you prefer the mono style the headband isn't padded but is not a thin strip of metal like SOME headsets we could mention.
We've already said this is a 'DECT wireless' headset (DECT is the same wireless technology as cordless phones). So unlike a Bluetooth headset, you'll be able to wander far from your desk and still carry on chatting or answer a call*. Yealink advertise this as 160m line of sight range but bear in mind that walls (especially thick ones) and other technology can reduce this. On average you can bet on 55-80m. As there is a Bluetooth connect to your mobile/tablet, you will need to leave that closer to the base.
Control the volume of what YOU hear call to call on the headset, general and mic volume can be adjusted via PC/Laptop settings or the phone. You can lift the mic to mute (which is very intuitive) or use the tiny button to do so. Unlike many headsets with the lift mic to mute function you can wear it with the mic on either side.
There's a busy light on one earcup to show colleagues when you're on a call. If this isn't obvious enough there's an additional busy light accessory the BLT60 (see the accessories tab) which you can pop on the desk or attach to your monitor to be super-clear.
Battery life is up to 13 hours for the mono version and 14 for the dual version. If you forget to charge over the weekend? No worries! You have 90 hours standby time for the mono and 125 hours for the dual (from a full charge). You'll need to leave it on the stand for 2.5 hours to get a full charge.
This isn't a headset you want to take from home to office every couple of days - the base isn't compact. If you DO need a more transportable solution, call our friendly team of experts for alternatives.
As with all headset we do recommend you keep the firmware up to date via the Yealink website
Using the headset with desk phones.
If using with Yealink T53W or T54W phone we recommend using the Bluetooth connection from the base to the phone, then you still have the 2nd BT connection to use with a mobile or tablet and can use the cable to connect to a PC.
If you did want to use the USB cable port in the phone you'd then need a Yealink BT50 dongle to connect to a PC (and still have 2 BT connections available)
If you want to use the headset with a PC via USB AND with a non Yealink USB desk phone, you'll need the Yealink BT50. This plugs into the phone to enable a Bluetooth connection to the headset base.
If using to connect to a non Yealink phone that can connect via Bluetooth to the base unit, then you still have the 2nd BT connection to use with a mobile or tablet and can use the cable to connect to a PC.
* The capacity to answer calls from a softphone is dependant on the softphone
** Your mobile needs to have this functionality
|Computer Wireless, Office Wireless
|.8m and 1.2m
|Voice dedicated DECT
|Up to 14 hrs
|Over the head (one ear), Over the head (two ears)
|USB, Yealink USB Phones
|Apple, Dragon Naturally Speaking, MacSpeech, MS Teams CERTIFIED, Skype, Unified Communications, Voice Recognition Software, Windows, MS Teams Compatible, Zoom Compatible
|Ear Cushion Material
|Speaker Frequency Response
|Ear Cushion Size
|Mic Frequency Response
|2.5 hrs (headset in dock)
|Conference Additonal Headsets
|Coverage Range [Wireless]
|Up to 160m (55-70 in typical office)
|Noisy Office, Quiet Office, Very Noisy Office
|Enhanced (DSP) Digital Sound Processing, Noise cancelling mic, Noise protection, Soundguard Digital, Wideband Audio, Wideband mic
|This product is featured in
|Headset Brands, COVID Headsets, Computer Headsets, Microsoft Teams Certified Headsets, Zoom Compatible Headsets, Wireless DECT Headsets for Computers, Softphone Headsets, Shop All Computer Headsets, Yealink Computer Headsets, Yealink Headsets, Headsets With Microphone, Our Top Picks for Multi Device Headsets
What’s in The Box
- WHB660 Base
- WHM621 Headset (mono) or WHD622 Headset (dual)
- Power Adapter
- 2 x 1m USB 3.0 Cable
- Quick Start Guide
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Shipping & Delivery of the Yealink WH66 Wireless Headset
All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $15 inc GST no matter how many items you order.
We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.
You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.
Why you should shop with Simply Headsets
- Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
- We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 8:30am to 5:00pm, Monday to Friday (AEST).
- Genuine Australian stock with 100% manufacturer warranty.
- No surcharges on credit cards.
Support and Manuals for the Yealink WH66 Wireless Headset
Looking for one on one support? Call our headset wizards on 1300 889 728 or you can learn more about our lifetime support here
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