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Need Help? Speak to Your Local Simply Headsets Team

We're a customer service company and we take a lot of pride in what we do. Our advice is genuine, our service is reliable, and we tailor headset solutions to meet your needs.

Your 100% Australian based Simply Headsets team are armed and ready to give you the support you need, whether you're enquiring about a new headset or need help with one you've already purchased.

When you buy a headset from us, you start a relationship with us, which is why we offer FREE Lifetime Support for you and your staff - when you need it, for as long as you need it. If you can't find the information you're looking for below, or just want to talk headsets, simply give your local team a call on 1300 889 728 and they'll be happy to help you out.

Quick Contact

If you'd rather send us an email and have someone call you at a later date, leave your details here.

FAQ

Are you wondering just what to ask when buying a new headset? You might just find the answer in our FAQ's.

More About Us

new to Simply Headsets? Find out a little more about who we are, what we do, and why we do it.

Get help with Set Up, Technical issues, or Troubleshooting

  • Have you received your product and manual, but you'd prefer some guidance while you set things up?
  • Not sure why the sound isn't working
  • Can't figure out why that red light keeps flashing?
Dial 1300 889 728 and press 3 to chat with our tech support team

Connect with us faster via our Support App!

Now you can connect with your support team via instant chat, live video, or photo upload with our Simply Headsets Support App.

In an Australian first, live video means you can now show our team your woes instead of trying to figure out how to explain them. We'll see exactly what you see - so you can have us guide you through the setup process, you which plug to put where, or let us listen to the strange beeping sound you can't explain. It's all about making your life easier by taking the hassles out of customer support.

Learn more about the Simple Headsets Customer Support App
  • Would you rather talk to someone for friendly and expert advice based on years of experience?
  • Looking for a wide range of choices?
  • Interested in trialling some of our products for FREE or arranging a demonstration at your office?
Dial 1300 889 728 and press 1 to chat with our pre-sales team

FInd out about your Delivery

  • Want to know if your order has been shipped?
  • Wondering how long it will take before your new headset arrives?
Dial 1300 889 728 and press 4 to get your delivery status

Return or Easy Exchange

  • Headset wasn't what you were expecting?
  • Accidently ordered the wrong wearing style?

We offer FREE returns and FREE exchanges on all of our products.

Dial 1300 889 728 and press 5 to return or exchange your product

Accounts

  • Would you like a quote or to arrange a PO?
  • Need to pay an invoice over the phone?
  • Want to set up an account on terms?
Dial 1300 889 728 and press 2 to talk to our accounts team