Sennheiser DW Pro 1 ML Wireless Headset (DW 20)
Version optimized for Microsoft® Lync™ and Microsoft OCS 2007
This version of the DW Pro 1 is for use with Microsoft Office Lync or Communicator software. It is not related to the operating system of your computer. If you do not have this software please go to the standard version.
In the words of Tina Turner, the latest Sennheiser DW Office Pro 1 wireless headset is ‘simply the best’. One of 3 brilliant DW Office models in the latest Sennheiser lineup, it’s both an office and computer headset and does each task magnificently. Unlike the standard Sennheiser DW Office, the Pro 1 is designed to be a little more rugged and comes with ultra noise cancelling for very loud environments. If that’s not important then the DW Office is a better bet for your money.
As a company we’re proud to be able to offer DW range to our clients and we challenge anyone to find a better headset range. Plantronics had dominated the market for such a long time but you can certainly argue that with the DW Office range, Sennheiser is the new heavyweight champion of the wireless headset world. The headphone and microphone gurus at Sennheiser have used their 60 years of audio experience and R&D to create headset perfection. As we always say, the golden rule of headsets is to buy the best you can afford and, we hope your boss has given you the ok to buy any model in the new DW range.
If you’re looking to answer calls away from your desk you'll need an HSL10 handset lifter or an Electronic Hook Switch depending on the phone you have (call our staff for assistance). The HSL10 fits on your telephone base and lifts the hand piece up or down when you push a button on your headset, letting you answer and hang up on calls from anywhere in the office. A handset lifter for this headset is available separately, or as a great value pack.
So let's start by reviewing...
It’s not so much ‘the good’ in this instance as ‘the great’. We may sound biased but the Simply Headsets staff can choose to use any headset they want, and since its release, more than 70% of our team use this model in particular. Our lovely receptionist and a couple of others use the DW Office, the rest we suspect must have been too busy so far to change!). That said, we challenge you to find a better sounding, faster charging, more intelligent, feature-packed headset - because we know we can’t.
The range is up to a staggering 180 metres and the ultra noise cancelling will amaze you (background noise is a thing of the past). The durable style is tailor-made for call centres and other environments where people treat headsets badly (often because they didn’t have to pay for them).
To start off, the HD voice clarity is brilliant. If you’re on the phone all day you’ll know that the clearer the sound, the longer you can listen. HD is like 3D for your ears! This feature is also a must if you’ll be using your headset on the computer, as it makes the DW Office Pro 1 a great headset for SKYPE, Dragon Naturally Speaking, Dragon Dictate or any other voice recognition software.
A little secret is…
...because the Sennheiser DW Pro 1 can connect to your computer, you can listen to any music on your computer through the headset. It’s great for boring days in the office or to simply give you some tunes to listen to. As soon as a call comes in the music stops, and after the call it starts again. Genius!
The Sennheiser DW Pro 1 is an over the head style headset. If you want the option of wearing over the ear go for the DW Office.How about this for clever; If you’re training someone, all you need to do is get yourself a second DW headset (you can buy these without a base station and save $$$). Simply place the headset to the base and it automatically conferences both headsets to the call. The same feature also works if you have multiple users sharing the same phone (eg. sharing a reception desk). When one user is finished they dock their headset and put it on charge, while the other simply starts their shift by ‘touching’ their headset to the base, which automatically pairs the two devices. This is simply brilliant for medical offices, hot desk situations and any other job that involves sharing duties, because no-one really wants to share a headset! The headset even comes with a little area that can have a name tag, so headsets can’t be accidentally mistaken. If the desk is in use constantly, call us to discuss the best way to keep the batteries charged up.
The super fast charge is SO handy when (not if) you forget to dock it overnight. Most headsets take an hour or more to charge to 50% but with a DW in just 20 minutes you'll have enough battery to see you up to lunchtime. The DW Pro 1 has a 12-hour talk time (or 8 hours on high quality wideband), so even the heaviest user won’t run out of juice. Like the vast majority of Sennheiser products, this headset features ActiveGuard technology to make it G616-compliant. G616 is an Australian OH&S guideline created to protect phone users from loud, potentially harmful noises. These ‘acoustic shocks’ are transmitted down phone lines as a result of electricity spikes, weather conditions, transmission faults and the like. Failure to comply with G616 guidelines can result in fatigue, anxiety or temporary/permanent hearing loss, but Sennheiser’s ActiveGuard means you’ll be protected whenever you are using your headset.
There is very little negative to say about this product. However, if you want to get the most from this headset you’ll need to fully read the instruction manual. But don’t worry, it’s straightforward and easy to understand and our friendly staff are just a phone call away.The only thing the Pro 1 doesn’t do is work with your mobile phone. If you’re after a headset that caters for your mobile phone as well then the latest Savi 700 series is excellent. However, it is very important to note that the 710, 720, 730-M or ,740 will not work with your mobile phone when outside of the office. If you are after a headset that works when you’re on the go too then you simply must check out the Jabra Go 6470.
The Sennheiser DW Pro1 is an almost unbeatable headset. The only reason you would upgrade to the DW Pro 2 is if you want a binaural (2-ear) wearing style. The only real downside to this product is we know not every boss will spend just a little more to buy this productivity enhancing, brilliant headset. We hope that’s not the case for you.
Other Headsets To Consider Before Buying
Don’t want to go with a Sennheiser? Another worthy contender is the latest Jabra Pro 9470. It’s an excellent unified communications option with office+ computer + mobile phone. It offers a sexy touch screen and is brilliant in its own right. Alternatively, Plantronics fans are raving about the latest Savi W710-M. Our staff tend to think they simply don’t have the flair or style of the DW range. What they do offer is the same UC capabilities of the Jabra above. At this level of quality you’ll be over the moon no matter which option you select.
||Computer Wireless, Office Wireless
|Type of Wireless Technology
||Over the head (one ear)
|How Does it Connect
||Base unit to phone RJ (handset/headset port), USB
||Dragon Naturally Speaking, Lync and Skype For Business , Microsoft Office Communicator, MSN, Skype , Unified Communications, Voice Recognition Software , Windows
|Ear Cushion Material
|Speaker Frequency Response
|Speaker Driver Size
|Mic Frequency Response
||1hr (20 mins for 50%)
|Conference Additonal Headsets
|Coverage Range [Wireless]
|Best Suited For
||Noisy Office, Quiet Office, Very Noisy Office
||Enhanced (DSP) Digital Sound Porcessing , HD Audio, Mono sound, Noise cancelling mic , Noise protection, Soundguard Digital , Ultra Noise cancelling mic, Wideband Audio, Wideband mic
|This product is featured in
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