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EPOS|Sennheiser IMPACT D10 Phone Wireless Headset D10PH

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RRP: $385
SAVE: $124
Now: $261 inc GST

Availability: In stock in our NSW/QLD warehouse. 5 to 25 units.

Condition: NEW in box

Warranty: 2 Year

100% Australian Stock and Local Support

  • WORKS WITH - Desk Phone
  • 2 wearing styles incl.
  • Premium audio quality
  • 12 hours talk time
  • Up to 180m wireless range
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EPOS|Sennheiser IMPACT D10 Phone Wireless Headset D10PH

The Sennheiser D10 Phone Wireless Headset (aka the D10PH) is a mono-aural (on one ear) wireless headset, designed for use with a desk phone only. It comes with both headband and ear-hook styles and has similar specs to the outstanding DW Office (DW10). You will see several D10 models on our website that, at quick glance, all look the same - so it's important to note that this particular model works with your desk phone only, while the D10 USB connects to your computer only.

What is EPOS? EPOS is the new co-branded name for Sennheiser.

If you're looking to answer calls away from your desk, you'll need an HSL10 handset lifter or an Electronic Hook Switch, depending on the phone you have (call our staff for assistance). The HSL10 fits on your telephone base and lifts the hand piece up or down when you push a button on your headset, letting you answer and hang up calls from anywhere in the office. A handset lifter for this headset is available separately, or as a great value pack. The Sennheiser lifter is unique, in that it can be programmed to recognise 2 different ringtones and alert you accordingly, so you don't have to launch into your company spiel for internal calls.

As a company, we're proud to be able to offer the full Sennheiser headset range to our clients and we challenge anyone to find a better headset range. Sennheiser, the headphone and professional use microphone gurus, have well and truly stamped their authority in the headset market with this brilliant series. The golden rule of headsets is to buy the best you can afford and, for this reason, we hope your budget lets you put the D10 Phone on your shortlist.

So let's start by reviewing the Sennheiser D10…

We gave this headset to our headset guru Sophie who trials nearly all new headsets that come out - and she was impressed! 'This is a great little headset! Same quality and wearing style as the DW Office Phone for $50 less. The quality is the same, gorgeous rich sound you get from all Sennheiser headsets. I spoke to Sennheiser to see how they have managed this - they've simply improved efficiencies in the manufacture of the headset and made the packaging less bulky. You really can't beat this D10 for value and quality - my only caveat is that the D10 has a standard noise-cancelling microphone (like all other brands). My beloved colleagues can get a bit rowdy, so I personally prefer the DW Pro 1 for it's ULTRA noise-cancelling microphone. '

Sophie added, 'Of course this just works with a desk phone. I get so many calls now, from clients saying that they now also need their headset to work with a computer - it breaks my heart to tell them they have to start over so please, please, please - think what might happen to your business in the next 2-3 years. You may need to attend a webinar, watch training videos, or even use a headset for video conferencing or dictation. The gang at Simply can advise on what models work best to suit your growing business.

The Good

It's not so much 'the good' in this instance, as 'the great'. We may sound biased but the Simply Headsets staff can choose to use any headset they want, and since its release, more than 90% of our team have switched from the usual suspects to a Sennheiser . That said, we challenge you to find a better sounding, faster charging, more intelligent headset that is designed to work with your desk phone - because we know we can't.

The DW Office phone is an outstanding quality headset in Sennheiser's original wireless range and the D10 Phone has pretty much the same quality for a slightly lower price. The base unit is a different style, the headset is a little lighter at just 22g in the ear hook-style - it has a predominantly black microphone boom, rather than the silver metal of the DW. Other than that, the specs are the same as the DW , so if you just want a headset to work with your desk phone, and don't need the ULTRA noise-cancelling microphone of the DW Pro 1, look no further!

To start off, the HD voice clarity of the D10 Phone is brilliant. If you're on the phone all day, you'll know that the clearer the sound, the longer you can listen. HD is like 3D for your ears! The best possible quality sound gives customers the best impression of your business, plus, it will leave your staff less fatigued at the end of the day and, as a result, less likely to call in sick or be less patient with clients.

In 2017, Sennheiser changed the ear hook design of the DW. The D10PH offers users 2 wearing styles, the unique moldable ear hook won't cut your ear off. The ear hook moulds to your ear to keep it stable, so it doesn't need an in ear bud as ALL other over ear headsets do, so if you want to keep your hairstyle nice but don't like things poking in your ear, this headset is perfect for you (it is very popular with receptionists).

How about this for clever: if you're training someone, all you need to do is get yourself a second D10. Simply place the headset to the base and it automatically conferences both headsets to the call. The same feature also works if you have multiple users sharing the same phone (eg. sharing a reception desk). When one user is finished, they dock their headset and put it on charge, while the other simply starts their shift by 'touching' their headset to the base, which automatically pairs the two devices. This is simply brilliant for medical offices, hot desk situations and any other job that involves sharing duties - because, let's face it, no-one really wants to share a headset! The headset even comes with a little name tag area , so you always know which one is yours. If the desk is in use constantly, call us to discuss the best way to keep the batteries charged..

The super fast charge is SO handy when (not if) you forget to dock it overnight. Most headsets take an hour or more to charge to 50% but with a DW in just 20 minutes you'll have enough battery to see you up to lunchtime. The DW Office has a 12-hour talk time (or 8 hours on high-quality wideband), so even the heaviest user won't run out of juice. Like the vast majority of Sennheiser products, this headset features ActiveGuard technology to make it G616-compliant. G616 is an Australian OH&S guideline created to protect phone users from loud, potentially harmful noises. These 'acoustic shocks' are transmitted down phone lines as a result of electricity spikes, weather conditions, transmission faults and the like. Failure to comply with G616 guidelines can result in fatigue, anxiety or temporary/permanent hearing loss (and a huge Workcover headache!), but Sennheiser's ActiveGuard means you'll be protected whenever you are using your headset.

The Not-So-Good

As durable and flexible as the Sennheiser DW Office Phone is, if you want an 'over the head' wearing style then we recommend the more durable and marginally more comfortable Sennheiser DW Pro 1 Phone and Pro 2 Phone (they were designed with call centre agents in mind.....). The D10 Phone only works with a desk phone (as it name suggests) - but, fear not, there is a model that also connects to a PC - the DW Office. Also, if you want to get the most from this headset, you'll need to fully read the instruction manual. But don't worry, it's straightforward and easy to understand and our friendly staff are just a phone call away.

The Verdict

If you want flexibility of wearing styles and the best sound quality around (and will only ever need a headset to work with your deskphone), look no further - you have found your headset. The only reason you would upgrade to the DW Pro 1 or Pro 2 is if you want ULTRA noise-cancelling, or a binaural (2-ear) wearing style. Other than that, the D10 Phone is an outstanding choice. With the lower price, now everyone can enjoy Sennheiser quality!

Alternatives To The Sennheiser D10 Phone Wireless Headset

We've already mentioned that this is a phone-only model - if you need to use the headset with a PC or Mac (for Skype, video conferencing, dictation or just listening to audio files), check out the DW Office or DW Pro 1.

Most people are buying multi-use headsets to keep their options open. If convergence is in your future, it's a good idea to pay a little more to cover your bases now, rather than having to replace your headset down the track. For just a little more, you can look at products such as the Jabra Engage 65 series. and the truly awesome Sennheiser DW Pro 1. If you're looking for mobile phone connectivity, as well as office and computer, then this is also offered by the Poly Savi 8200 Office series Poly Savi 8200 Office Headsets, and the beautifully intuitive  Jabra Engage 75s.

If you'd like to be able to take your headset out & about with you,  have a look at the Poly Voyager Office Series  (and call us BEFORE you get a headache from all the options with almost the exact same name!)


SKU 1000573
Manufacturer EPOS | Sennheiser
Product Type Office Wireless
Standby Time 100 hrs
Wireless Technology DECT
Talk Time 12 hrs
Warranty 2 Year
Wearing Style Over the ear + no earbud, Over the head (one ear)
Connection Type Base unit to phone RJ (handset/headset port)
Ear Cushion Material Leatherette
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Headset Weight 22g with earhook / 50g with headband
Charge Time 20 mins = 50%, 1 hr = 100%
Conference Additonal Headsets 3
Coverage Range [Wireless] 180m
Best Use Noisy Office, Quiet Office
Application Desk Phone (Digital, IP or Analogue)
Audio Qualities ActiveGuard Acoustic Protection, Enhanced (DSP) Digital Sound Porcessing , Mono sound, Noise cancelling mic , Noise protection, Wideband Audio, Wideband mic
This product is featured in EPOS Sennheiser Headsets, Alcatel, Specials, EPOS | Sennheiser Sale, Deskphone Headsets, Our Top Picks for Desk Phone Headsets, Wireless Headsets for Desk Phones, EPOS Sennheiser Headsets for Desk Phones, Mono Deskphone Headsets, Earhook Deskphone Headsets, Multiple Styles Deskphone Headsets, Wireless Deskphone ONLY Headsets, View All Deskphone Headsets, Wired & Wireless Call Centre Headsets, Wireless Headsets, Deskphone Headsets, EOFY Specials


  • Long distance wireless range – Up to 180 m (55m in a a typical office)
  • Talk time – 8 hours in wideband sound mode or 12 hours in narrowband mode
  • Intelligent fast charging – 20 minutes gives you 50% battery life
  • High comfort wearing styles – choose between mouldable ear hook and headband styles
  • Superior Sennheiser HD voice clarity - wideband for a natural sound
  • Intuitive user interface – mute microphone and adjust volume up or down
  • Protected hearing – ActiveGard™ technology protects against acoustic shock and sudden sound surges
  • Intuitive and easy pairing – for desk sharing and phone conference.
  • Nameplate for headset personalisation

Manufacturers Description

D 10 Phone is a streamlined single-sided wireless DECT headset connecting directly to your desk phone. Designed for office professionals, D 10 Phone provides you with Sennheiser Voice Clarity, all-day wearing comfort and excellent sound around the office.
  • Unique Premium Design – Crafted for comfort
  • High Comfort Wearing Styles – Choose between ear hook and headband wearing style
  • Intuitive user interface – Mute microphone and adjust volume up or down Sennheiser HD Voice Clarity – Wideband sound for a more natural experience
  • Full workday Talk Time – 8 hours in wideband sound mode and 12 hours in narrowband sound mode
  • Intelligent fast charging – 50% in 20 minutes gives you 4 hours talk time
  • Long Distance Wireless Range – In typical office building: Up to 55 m and in line of sight: Up to 180 m.
  • Protected hearing – ActiveGard™ technology protects against acoustic shock and sudden sound surges
  • Boosted productivity – Noise-canceling microphone filters out unwanted background noise
  • Intuitive and Easy pairing – For desk sharing and phone conference.
  • GAP compatible
  • EHS (electronic hook switch) only with accessories (e.g. EHS-cable)
  • Mechanical handset lifter accessory HSL 10 available
  • Softphone Call Control Software "HeadSetup" included on CD
  • Automatic acoustic shock prevention with ActiveGardTM
  • Nameplate for headset personalization
  • Headset Autolink switch on basis station

What’s in The Box

Sennheiser D10 Phone only
  • Headset
  • Base Station
  • Power supply
  • Audio phone cable
  • Headband (detachable)
  • 1 bendable ear hook (mounted on headset)
  • Printed Quick Guide
  • Printed Safety Guide

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Shipping & Delivery of the EPOS|Sennheiser IMPACT D10 Phone Wireless Headset D10PH

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $15 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

  • Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
  • We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 8:30am to 5:00pm, Monday to Friday (AEST).
  • Genuine Australian stock with 100% manufacturer warranty.
  • No surcharges on credit cards.

Support and Manuals for the EPOS|Sennheiser IMPACT D10 Phone Wireless Headset D10PH

Looking for one on one support? Call our headset wizards on 1300 889 728 or you can learn more about our lifetime support here

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Select the make and model of your phone below to confirm compatibility.

Wireless headsets give you freedom to roam once you've answered a call but to answer a call when away from your desk (ie one touch answering via your headset) all headsets require a further accessory. If you are generally up and about at work OR if you don't want to miss a single call you will need this accessory.

To confirm compatibility of your phone with this headset, please select your make and model phone below. If compatible you will also be shown the correct answering device should you wish to add it.