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Plantronics/Poly HW720D Digital Corded Headset + DA 90 Cable

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RRP  $396 SAVE  $77 Now:$319 inc GST
$ 319

Availability:OUT OF STOCK - Please click above or call us for alternatives

Condition:NEW in box

Warranty:2 Year (Direct with Manufacturers)
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Product Overview

Plantronics/Poly HW720D Digital Corded Headset + DA 90 Cable

The HW720D EncorePro is the latest generation of corded-headsets from Plantronics. It's designed for use specifically with the USB cable and softphones - NOT for use with desk phones. Perfect for large operations, this headset cable combo keeps track of inventory & its usage and updates, plus settings can be updated & locked in, en masse, via Plantronics' Manager Pro Software .

What is Poly? Plantronics + Polycom have merged to create Poly

The headset and cable are supplied in this combo, so that a Y cable can be used for training. Just remember that t must have a DA USB cable to work. If you already have a Plantronics/Poly QD to USB cable, we can supply the headset alone - just give us a call. If you won't need this training (aka double-jacking) functionality, the HW515 USB is a simpler and more economical option.

The DA90 cable is the clever part of the partnership. It works with Plantronics/Poly Manager Pro to give you a fully-integrated audio and asset-management solution, specifically designed for call centres and large corporations. IT departments will love this headset. They can see where the headset is, how much it's being used and roll out firmware updates en masse - even notifying the users. Troubleshooting can be performed remotely and the settings can be easily controlled by the user, within parameters set by the IT department, via the software.

The HW700D series comes in two headband-only wearing styles - 710: over-the-head, one-ear; or the 720: over-the-head, two-ear . For both options, the microphone boom can be worn either side.

The Good

This EncorePro model is the top-of-the-range from the hugely popular Plantronics/Poly suite of headsets. The superior quality microphone not only features noise-cancelling to ensure no distracting background noises are transmitted to your callers - it also has an extendable telescopic microphone for precise placement, ensuring perfect listening and audio clarity. The HW720 ear cups are attached to the headband by a ball & socket joint, allowing it to sit perfectly on the ears for additional comfort. The HW700s are a wideband headset, which means it offers the most natural-sounding voice clarity for VOIP calls. This is a beautifully-crafted series of headsets - if you must have Plantronics/Poly and want their best quality, you just found it.

Designed for the intensive user, this lightweight executive-model headset has a reinforced headband and nylon composite construction to ensure long life. For your protection, it also has Plantronics/Poly Soundguard to minimise risk of acoustic shock from loud & sudden noises, as well as regulate the overall average volume level to a safe daily level. Perfect peace of mind for any employer of call centre and office staff.

Clearly, the trackable and monitorable features that the Encore Pro Digital series offers will appeal to any IT manager of a large organisation - but it's not just the big guys that will benefit! If your IT person is also your office manager, or if you have an external IT expert, you can save so much time by rolling out updates in one go. Your staff can be advised in advance of the change, so they ensure the headset is left plugged in and firmware updates can be executed out-of-hours to minimise disruption and loss of work hours. Then, when Jimmy's headset goes walkabout - AGAIN - you can check where it was last plugged in, or where it's plugged in now. No need to rifle through every drawer and cupboard in the office any more! Aaahhh...

The Not-So-Good

Corded headsets are pretty rare outside of call centres these days - most people prefer the freedom of a wireless headset and, starting from around $225, it's hard to say they are too expensive! A wireless headset can make you more productive, too. rab a quick cuppa while you listen to your caller, locate a file or resource while building more rapport - you can understand why businesses have moved away from corded headsets!

As with any corded headset, with the HW500s, you are connected to your computer via a cable - something that can be frustrating when wires lie across your desk and get in the way of papers, or, more annoyingly, drop down and get crushed & tangled under chair wheels.

The Verdict

This is a super-specific headset if you intend to use your headset with USB-only, need the best possible quality sound (in both ears) and may need to use it for side-by -ide call training. Really. You can stop looking now. THIS IS IT!

Alternatives To The Plantronics/Poly HW720D Digital Corded Headset + DA 90 Cable

The Jabra alternative is the Jabra Biz 2400 Duo, with Jabra Link 265. If you don't need the call monitoring capabilities, then the direct connect USB HW715 will do the same job, with less cable hassles. If two-ear style isn't for you, then the HW710 is the mono option.

And, if you just need a straightforward USB-corded headset, check out the Jabra Biz 2400 USB Series, or the excellent Sennheiser SC 600 USB headsets. Both are well worth a look.

If you want the productivity, freedom and engagement that comes free of charge with a wireless headset, check out the Jabra Pro 930 Series and the Plantronics/Poly Savi W420, or the gorgeous Sennheiser DW Pro 2 USB.


SKU 78716-101+201853-01
Product Type Computer Corded
Cable Length 1m
Stowable mic boom Yes
Warranty 2 Year (Direct with Manufacturers)
Wearing Style Over the head (two ears)
Telescoping mic boom Yes
How Does it Connect Easy Disconnect Cable
Software Compatabilty Dragon Naturally Speaking, Unified Communications, Voice Recognition Software , Windows
Ear Cushion Material Leatherette
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Mute Yes
In-line controls Yes
Headset Weight 78g
Best Suited For Noisy Office, Quiet Office, Very Noisy Office
Audio Properties Echo cancellation, Noise cancelling mic , Noise protection, Soundguard, Soundguard Digital , Wideband Audio, Wideband mic
This product is featured in Brands, Plantronics/Poly, Zoom Headsets, Corded, Softphones, Stereo Computer Headsets, View All Computer Headsets, Brands, Plantronics/Poly, Zoom Headsets, Corded, Softphones, Stereo Computer Headsets, View All Computer Headsets


  • Noise-canceling microphone with sliding boom that easily slides out of the way when not in use
  • Monaural design leaves an ear free for outside conversation
  • Quick Disconnect cord lets users walk away from their phones without removing headset
  • Plush leatherette earpiece allows for hours of comfortable wear
  • Two-year limited warranty

Manufacturers Description

Encore Pro 700 Series


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Accessories Delivery

Shipping & Delivery of the Plantronics/Poly HW720D Digital Corded Headset + DA 90 Cable

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $15 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

  • Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
  • We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).
  • 30 Day Satisfaction Guarantee, so you'll always find a headset you'll love.
  • Genuine Australian stock with 100% manufacturer warranty.
  • Lowest Price Guarantee
  • No surcharges on credit cards.

This item is currently not in stock, and on backorder.


Due to higher than normal demand caused by the COVID-19 outbreak, this item has sold out at the manufacturer level. Re-supply to Australia could take a few weeks.

If would like to check when this headset will be in stock again, or chat to us about alternative headset options please call 1300 889 728 and one of our friendly headset wizards will be happy to help.

We thank you for your understanding during this time.