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Plantronics/Poly HW520D Digital Corded Headset And DA90 Cable

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RRP  $355.44 SAVE  $92.44 Now:$263 inc GST
$ 263

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Warranty:2 Year (Direct with Manufacturers)
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Product Overview

Plantronics/Poly HW520D Digital Corded Headset Plus DA90 Cable

The HW520D EncorePro is the latest generation of corded headsets from Plantronics. It's designed for use specifically with the USB cable and softphones - but is NOT for use with desk phones. This headset cable combo keeps track of inventory & its usage and updates, PLUS, settings can be updated & locked in, en masse, via Plantronics' Manager Pro Software - all features that make it brilliant for larger operations.

What is Poly? Plantronics + Polycom have merged to create Poly

The headset and cable are supplied in this combo so that a Y cable can be used for training. It must have a DA USB cable to work. If you already have a Plantronics/Poly QD to USB cable, we can supply the headset alone, just give us a call. If you won't need this training (aka double-jacking) functionality, the HW515 USB is a simpler and more economical option

The DA90 cable is the clever part of the partnership. It works with Plantronics/Poly Manager Pro to give you a fully-integrated audio and asset management solution that's been specifically-designed for call centres and large corporations. IT departments will love this headset. They can see where the headset is, plus how much it's being used - and then roll out firmware updates en masse, even notifying the users. Troubleshooting can be performed remotely and the settings can be easily controlled by the user, within parameters set by the IT department, via the software.

The HW500D series comes in a range of wearing styles - 510: over-the-head, one-ear; 520: over-the-head, two-ears; 530: ear hook style, 540; over-the-head, earhook AND neckband styles included. If you like the over-the-head (headband)-style, the 510 and 520 will be the most durable.

The Good

This EncorePro model is the mid-range from the hugely popular Plantronics/Poly suite of headsets. The microphone features noise-cancelling, to ensure no distracting background noises are transmitted to your callers.This is a wideband headset which means it offers the most natural-sounding voice clarity for VOIP calls.

Built to take the abuse that unfortunately often comes with call centre usage, it has laser welded construction & aircraft-grade aluminium joints. As you'd expect from Plantronics/Poly it comes with great noise-cancelling in the microphone, while the boom arm is flexible enough to allow premium positioning and wideband sound for clearer conversations. For your protection, it also has Plantronics/Poly Soundguard to minimise risk of acoustic shock from loud & sudden noises, as well as regulate the overall average volume level to a safe daily level

Clearly, the trackable and monitorable features that the Encore Pro Digital series offers will appeal to any IT Manager of a large organisation - but it's not just the big guys that will benefit! If your IT person is also your Office Manager, or if you have an external IT expert, you can save so much time by rolling out updates in one go. Your staff can be advised in advance of the change, so they ensure the headset is left plugged in, and firmware updates can be executed out-of-hours to minimise disruption and loss of work hours. Then, when Jimmy's headset goes walkabout - AGAIN - you can check where it was last plugged in, or where it's plugged in now. No need to rifle through every drawer and cupboard in the office any more!

The Not-So-Good

Corded headsets are pretty rare outside of call centres these days - most people prefer the freedom of a wireless headset and, starting from around $225, it's hard to say they are too expensive! A wireless headset can make you more productive - grab a quick cuppa whilst you listen to your caller, locate a file or resource whilst building more rapport - you can understand why businesses have moved away from corded headsets!

As with any corded headset, with the HW500s you are connected to your computer via a cable - something that can be frustrating when wires lie across your desk and get in the way of papers, or drop down and get crushed & tangled under chair wheels.

The Verdict

For enterprises with large volume UC rollouts, who need the ability to monitor usage and keep track of location of the headset, as well as roll-out firmware upgrades, this is a great lower cost option. The Digital HW500D series is specifically for those who need to pair up headsets for monitoring, conferencing and training requirements.

Alternatives To The Plantronics/Poly HW520D Digital Corded Headset Plus DA90 Cable

The Jabra alternative is the Jabra Biz 2300 Duo, with Jabra Link 265. If you don't need the call monitoring capabilities, then the direct connect USB HW515 will do the same job with less cable hassles. If you like to hear what's going on around you, the HW510D is the one-eared version in the range.

If you just need a straightforward, USB-corded headset, check out the Jabra Biz 2300 USB Series. The excellent Sennheiser SC 260 USB headsets are also well worth a look.

If you want the productivity, freedom and engagement that comes free-of-charge with a wireless headset, check out the Jabra Pro 930 Series and the Plantronics/Poly Savi W420, or the gorgeous Sennheiser DW Pro 2 USB.


SKU 203192-01+201853-01
Product Type Computer Corded
Cable Length 1m
Stowable mic boom Yes
Warranty 2 Year (Direct with Manufacturers)
Wearing Style Over the head (two ears)
How Does it Connect Easy Disconnect Cable
Software Compatabilty Dragon Naturally Speaking, Unified Communications, Voice Recognition Software , Windows
Ear Cushion Material Foam
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Mute Yes
In-line controls Yes
Flexible mic boom Yes
Headset Weight 74g
Best Suited For Noisy Office, Quiet Office
Audio Properties Echo cancellation, Noise cancelling mic , Noise protection, Soundguard, Soundguard Digital , Wideband Audio, Wideband mic
This product is featured in Office Headsets, Computer USB Headsets, Unified Communication [VoIP] Headsets, Call Centre Headsets, Corded Call Centre Headsets, Browse By Brand, Plantronics/Poly Call Centre Headsets, Brands, Plantronics/Poly, Corded USB Headsets, Office Headsets, Computer USB Headsets, Unified Communication [VoIP] Headsets, Call Centre Headsets, Corded Call Centre Headsets, Browse By Brand, Plantronics/Poly Call Centre Headsets, Brands, Plantronics/Poly, Corded USB Headsets

Manufacturers Description

Encore Pro 500 Series


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Accessories Delivery

Shipping & Delivery of the Plantronics/Poly HW520D Digital Corded Headset And DA90 Cable

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $15 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

  • Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
  • We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).
  • 30 Day Satisfaction Guarantee, so you'll always find a headset you'll love.
  • Genuine Australian stock with 100% manufacturer warranty.
  • Lowest Price Guarantee
  • No surcharges on credit cards.

This item is currently not in stock, and on backorder.


Due to higher than normal demand caused by the COVID-19 outbreak, this item has sold out at the manufacturer level. Re-supply to Australia could take a few weeks.

If would like to check when this headset will be in stock again, or chat to us about alternative headset options please call 1300 889 728 and one of our friendly headset wizards will be happy to help.

We thank you for your understanding during this time.