Call us Today 1300 889 728

Proudly Australian Proudly Australian

Call Our Friendly Experts

1300 889 728

Free Lifetime Support

43,148+ Happy Customers!

Plantronics/Poly HW121N Corded Headset

22% Off

Or order via the phone 1300 889 728

RRP  $144.93 SAVE  $31.93 Now:$113 inc GST
$ 113

Availability:Please call for availability

Condition:NEW in box

Warranty:2 Year (Direct with Manufacturers)
100% Australian Stock and Local Support

Does this headset work with my phone?

If not, please call us on 1300 889 728

FREE SUPPORT Forever and Always

FREE Lifetime Support

Forever, always, tomorrow, next week, next year

We love talking about headsets, and we love helping you find the right one. Before you’ve even made a purchase, give us a call to tell US what YOU want, what you need, and what you expect. After you’ve made your purchase, we’re with you every step of the way, with FREE remote lifetime support.

And when we say lifetime support, we mean lifetime support... no matter how far down the track, our experts are here to answer your questions, help with troubleshooting, or give you technical support.

Express Courier Delivery Flat Fee only $10 Oz Wide

Express Courier Delivery

Australian-wide flat rate of $10

We send out all of our items with speed and security in mind - over 46,000 packages were delivered to Australian businesses by our Express Couriers last year alone.

No matter how much you order, and no matter where in Australia you are located, you’ll only pay a single flat rate of $10 including GST.

Exchanges No Hassles

Exchanges, Minus the Stress

If you’re not 100% satisfied, returns are 100% hassle free.

We back up our Satisfaction Guarantee claim with our Easy Exchange Policy.

If the Simply Headsets product you purchased doesn’t meet your expectations, simply return it to us within 14 days and our team will help you find the one that is.

46,000+ items Shipped last year

Trusted by over 43,148 Australian Businesses

Let us earn your trust and exceed your expectations

We’re commitment to excellent and consistent customer service, with the entire Simply Headsets team having one goal in mind; to exceed your expectations.

Join over 43,148 Australian organisations that have put their trust in our service and improved their communications. With our 100% satisfaction guarantee you know that when you’re with us, you’re backed all the way.

Satisfaction Guarantee

Satisfaction Guarantee

Simply Happy

At Simply Headsets we make choosing the right headset easy with Australia's best guarantee. We want you to be completely happy with your new headset so...

If it's not right, and you change your mind for whatever reason, just send it back to us within 14 days of receipt and we'll swap if for one you are happy with.

For all terms and conditions please see the easy returns section of the site.

.Gov .Edu .Org Trusted by 7,500+ Orgs

Invoice Terms & Purchase Order Available

Trusted by more than 7,500 Australian organisations

If you haven’t ordered from us before, it’s easy to set up an account over the phone with your required payment terms. Your invoice will then reference the Purchase Order Number (P.O. #) that you provide – we can even skip the PO part and send your order out immediately.

Even though you’re completely covered by our unique Easy Returns policy, if you aren’t sure which headset is right for your department’s needs, speak to our team and let us help arrange a free trial.

Community Work Sharing the Love

Community Work

Your contribution to building a better world

When you become part of the Simply Headsets community, you’ll be making a difference with your very first purchase. $5.00 from every first time purchaser will go towards our chosen charity, Kiva provides people with the opportunity to access a loan in order to better their lives and bring their communities out of poverty, and the best part is that 100% of the money goes directly to the person who needs it.

Product Overview

Plantronics/Poly HW121N Corded Headset

The Plantronics/Poly HW121N is a binaural, wideband, corded headset and is designed to be used with your desk phone, smart phone, or computer (each requires the right connector cable).   The microphone boom rotates so you can wear it with the boom and cable coming from either left or right ear or flip the mic up out of your way while you eat or drink.

All corded headsets come with a generic QD (quick disconnect) connection and require an adapter cable to make them compatible with your phone or computer. These range in price from $16 upwards. Many of these cables look the same but are different inside, so if you’re not 100% sure which you need, give us a call and our staff will gladly check for you.

What is Poly? Plantronics + Polycom have merged to create Poly

The Good

The Plantronics/Poly HW 121N is a cost effective headset that has a comfortable and robust design, with flexible headband to prevent damage by careless users. It’s very popular in call centres as it includes an effective noise cancelling microphone (to prevent your callers hearing those noisy colleagues) on a flexible click stop boom, to allow perfect placement throughout your calls.

Headset manufacturers recommend that if you spend more than a couple of hours a day on the phone, you should spread the load with a duo headset.  Of course if the office is noisy, a duo headset is a no-brainer – while the earcups themselves won’t block out all the noise, the mere fact that the sound feeds into both ears will help.  The microphone will pick up the user’s voice so they can also hear themselves talking.  It is wideband which means it offers the most natural sounding voice clarity.

The HW121N headset has a two year manufacturer’s guarantee and Plantronics’ outstanding warranty service.  You can get replacement ear cushions for hygiene if staff move on or if they just wear out . It's a good idea to pick these up with the headset so you don’t end up paying more for postage in a few months time.

The Not So Good

As with any corded headset, with the Plantronics/Poly HW 121N you are connected to your phone via a cable, this can be frustrating in a confined workspace where wires lying across your desk become an inconvenience or if you need the flexibility to move around while on a call.

Binaural headsets don’t suit everyone. Receptionists that deal with the public look a bit unapproachable with a duo headset on and are better off with a mono headset.  Staff that communicate with each other (for business purposes or just to chat) will likely feel the need to take the headset off to chat or at least move the earcups off their ear which can be annoying.  That said if you have any kind of hearing loss or are on the phone all day (or it feels like all day) a binaural headset is a MUST.If you don’t have a headset port on your phone, a corded headset will take the place of your handset. If you still want to use the handset you can pick up a switch to allow you to swap between the two.

As we’ve mentioned, corded headsets need connector cables, so don’t forget to factor those additional costs when budgeting.  If you have a phone that is difficult to match for compatibility you may have to look at an amplifier. Which while providing superior call control (with mute and volume controls) and sound quality, will push up the price to about the same as a wireless headset (which have an amp built in), no brainer – if you need an amp, get a wireless headset!

The Verdict

The Plantronics/Poly HW121N headset is the solid choice for those that don’t have a huge amount to spend but like the security and consistent quality of a well established and successful brand.

Other Headsets To Consider Before Buying

For better quality calls to reduce fatigue (and resultant sick leave!), the robust SC260 is the best headset at this price level and a great entry point to their superior selection. The mono version of the HW 121N is the HW111N. If you’d like something a little more stylish the HW301N is an executive styled headset.  If staff sit close together and it’s really noisy the ultra noise cancelling of the Sennheiser CC520 is definitely worth the extra investment.If your budget is tight, the Axtel series are great value and you don’t pay big brand name prices, plus they have a ‘smart cable’ which addresses 95% of phone compatibility issues.  The Jabra range (the other big name in headsets) also offers a smart cable which will provide a compatibility solution for the majority of phones. Have a look at the Jabra GN 2000NCB for a robust, quality equivalent to the Plantronics/Poly HW121N or the GN2125NC for something a little more dainty.

Another factor to consider is the extra productivity that can be gained from the freedom to walk away from your desk while on a call. It is worth checking out the Jabra Pro 920 which is a great entry level wireless option for only a small amount extra. If you’re brand loyal to Plantronics, the CS520 is the wireless equivalent of the HW121N


SKU 79181-12
Product Type Office Corded
Cable Length 1m
Warranty 2 Year (Direct with Manufacturers)
Wearing Style Over the head (two ears)
How Does it Connect Easy Disconnect Cable
Software Compatabilty Apple, Dragon Naturally Speaking, MacSpeech, MSN, Skype , Unified Communications, Voice Recognition Software , Windows
Ear Cushion Material Foam
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Headset Weight 82g
Best Suited For Noisy Office, Quiet Office
Audio Properties Noise cancelling mic , Noise protection, Stereo sound, Wideband Audio, Wideband mic
This product is featured in Corded Headsets, Browse By Brand, Plantronics/Poly Corded, Video Reviews, Plantronics/Poly, Corded Headsets, Browse By Brand, Plantronics/Poly Corded, Video Reviews, Plantronics/Poly


  • Enterprise-quality corded headset
  • Receives and transmits on wideband
  • Enhanced audio for UC and VoIP
  • Wideband audio for clearer conversations
  • Compatible with wideband telephony
  • Wideband capable
  • High-fidelity audio performance
  • Noise-canceling microphone
  • Blocks background noise
  • Clear transmissions in noisy offices
  • Adjustable headband, boom, and microphone
  • Ideal for long conference calls

Customer Reviews

  • Value for Money
  • Ease of Use
  • Ease of Setup

Got this headset for my children who do distance education and have lots of phone lessons. One of my children is hearing impared and in the past has used a special system that attaches to his hearing aids but after it broke we were unable to replace it. His comment about the new system is that it is way better than the old system he used. I have also used it and the sound is great and the person on the other end can hear clearly too unlike some other systems. Service was great too when I first made the enquiry about what system would be best for us.
Review by (Posted on )

How do you rate this product? *
  1 stars 2 stars 3 stars 4 stars 5 stars
Ease of Setup
Value for Money
Ease of Use

You may also be interested in the following product(s)


Shipping & Delivery of the Plantronics/Poly HW121N Corded Headset

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $10 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

  • Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
  • We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).
  • 30 Day Satisfaction Guarantee, so you'll always find a headset you'll love.
  • Genuine Australian stock with 100% manufacturer warranty.
  • Lowest Price Guarantee
  • No surcharges on credit cards.
Frequently Bought Together
Plantronics/Poly HW121N Corded Headset NOW:$113
Plantronics/Poly BiWAY II Headset Handset Switch NOW:$48
Plantronics/Poly Donut Foam Ear Cushions For C610, C620, HW111N, HW121N (Pack 2) NOW:$11
BUNDLE: $172