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Plantronics HW261 Corded Headset

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RRP  $148.50 SAVE  $23.50 Now:$125 inc GST
$ 125

Availability:discontinued, please do not order.

Condition:NEW in box

Warranty:2 Year
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Product Overview

Plantronics HW261 Corded Headset

The Plantronics HW261 SupraPlus corded headset is designed to be used with your desk phone, smart phone, or computer (each requires the right connector cable).  This wideband duo headset has a voice-tube and is not noise cancelling, so only appropriate in very quiet offices.

All corded headsets come with a brand specific QD (quick disconnect) connection and require an adaptor cable to make them compatible with your phone. These range in price from $16 upwards. Many of these cables look the same but are different inside, so if you’re not 100% sure which you need, give us a call and our staff will gladly check for you.

The Good

The Plantronics HW261 is a low cost, popular headset that has a comfortable and robust design. It’s not going to win any beauty pageants but it’ll do the job. It has a sound tube microphone which offers great sound quality in a quiet office. The microphone rotates so you can wear the HW261 with the boom and cable coming from either left or right ear. This is a wideband headset which means it offers the most natural sounding voice clarity but bear in mind that this is only if both you and the person calling you are on wideband phones, in which case it will just offer just standard narrowband.

Headset manufacturers recommend that if you spend more than a couple of hours a day on the phone, you should spread the load with a duo headset.  The HW261 has a two year manufacturer’s guarantee and Plantronics’ outstanding warranty service.  You can get replacement ear cushions for hygiene if staff move on or if they just wear out and can even upgrade to leatherette ones!  (Top tip – grab a couple of these when you buy the headset so you don’t end up paying more for postage in a few months time.)  You can even purchase circumnaural' ear cushions to completely enclose the ears.

The Not So Good

As with any corded headset, with the Plantronics HW261 you are tethered to your phone via a cable, this can be frustrating when wires lie across your desk and get in the way of papers or drop down and get crushed & tangled under chair wheels. As we've mentioned, corded headsets need connector cables, so don’t forget to factor those additional costs when budgeting.

Binaural headsets don’t suit everyone. Receptionists that deal with the public look a bit unapproachable with a duo headset on and are better off with a mono headset.  Staff that communicate with each other (for business purposes or just to chat) will likely feel the need to take the headset off to chat or at least move the earcups off their ear which can be annoying.  That said if you have any kind of hearing loss or are on the phone all day (or it feels like all day) a binaural headset is a MUST.

Hopefully you’ve already got the hint that this HW261 sound tube version is not suitable for call centres or other busy offices. Ever had a call from a big call centre & you can hear everything going on around them?  Chances are they are wearing a sound tube headset. As we’ve mentioned, corded headsets need connector cables, so don’t forget to factor those additional costs when budgeting. You may even need an amplifier – if so, a wireless headset will probably work out cheaper than a corded one.

If you don’t have a headset port on your phone, a corded headset will take the place of your handset. If you still want the option of using the handset you can pick up a switch to allow you to swap between the two, but really, at that stage, you’ll probably want to pay a few bucks extra and get a wireless headset.  A wireless headset will let you use the handset or headset, regardless of what sockets your phone has.

The Verdict

The Plantronics HW261 headset is an odd headset – designed for call centre work but without the noise cancelling.  It’s a strong contender for those (in a quiet office) that don’t have a huge amount to spend but want the security and consistent quality of a well established and successful brand.

Other Headsets To Consider Before Buying

For better quality calls to reduce fatigue (and resultant sick leave!), the robust Sennheiser SC 260 is the best headset at this price level and a great entry into their superior selection. If you’re looking for something with more executive styling, the HW301N is a very smart & good quality option.

If staff sit close together and it’s really noisy the ultra noise cancelling of the CC 520 IP is definitely worth the extra investment..

If you’re budget’s tight, the Axtel series are great value and you don’t pay big brand name prices, plus they have a ‘smart cable’ which addresses 95% of phone compatibility issues.  The Jabra range (the other big name in headsets) also offers a smart cable which will provide a compatibility solution for the majority of phones. Have a look at the Jabra GN2000NCB for a robust, quality solution equivalent to the Plantronics HW261 or the Jabra BIZ 2400 for something a little more dainty.

Another factor to consider is the extra productivity that can be gained from the freedom to walk away from your desk while on a call. It is worth checking out the Jabra Pro 920 which is a great entry level wireless option for only a small amount extra (but it’s a single ear model).  If you’re brand loyal to Plantronics, the CS520 is the wireless equivalent of the HW261.

Specifications

SKU 64337-34
Product Type Office Corded
Superseeded By 89436-01
Cable Length 1m
Warranty 2 Year
Wearing Style Over the head (two ears)
How Does it Connect Easy Disconnect Cable
Software Compatabilty Apple, Dragon Naturally Speaking, MacSpeech, MSN, Skype , Unified Communications, Voice Recognition Software , Windows
Ear Cushion Material Foam
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Headset Weight 88g
Best Suited For Quiet Office
Audio Properties Mono sound, Noise protection, Stereo sound, Wideband Audio, Wideband mic
This product is featured in Discontinued, Discontinued
Features

Features

  • Wideband audio for more natural sound with wideband telephones
  • The highest level of performance for wideband VoIP communications
  • Premium audio ensures quality customer communications
  • Over-the-head, comfortable design for all-day use
  • Binaural style

Manufacturers Description

The Plantronics® SupraPlus® headset is the gold standard in performance and comfort – even for the most phone-intensive applications. A wider receive-side frequency response band, an intelligent flexible boom and stylish design all bring greater audio accuracy and headset flexibility to the contact center or office professional. Designed for all-day wearing comfort, SupraPlus Sound tube model is for quiet offices and is available in monaural (reversible for wearing over either ear) or binaural versions. With the Quick Disconnect™ feature, SupraPlus works with all Plantronics amplifiers and USB-to-headset adapters. Direct connect solutions are also available for headset-ready phones and agent consoles, providing connection flexibility for your diverse working environment. (108 Words)
  • Business-critical reliability and all-day wearing comfort
  • Excellent receive-side audio quality improves listening intelligibility
  • Stylish, lightweight design enhances user experience
  • Small, light, flexible cable designed for durability
  • Quick Disconnect™ feature Supports all Plantronics amplifiers and USB-to-headset adapters
  • Quick call feature – headband twists out of the way for convenient quick call pick up
  • Choice of monaural or binaural wearing styles
  • Designed for the most demanding environments
Reviews

Customer Reviews

  • Value for Money
  • Ease of Use
  • Ease of Setup

this is the best and easiest headset I have ever purchased. The headset sits beautifully over my ear and I rarely even feel it there in fact
Review by (Posted on )


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Delivery

Shipping & Delivery of the Plantronics HW261 Corded Headset

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $10 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

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This Item Has Been Discontinued

Good news though. We have a fantastic alternative for you. Need help
with your decision? Call us today on 1300 889 728

Plantronics HW520V EncorePro Corded Headset


RRP: $159.50
Now: $132.00 Inc GST