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Plantronics HW251N Corded Headset

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Overview
Features
Reviews
Accessories
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Support
Product Overview

Plantronics HW251N Corded Headset

Whilst the HW 251N has been a popular headset for years, it has now been updated with the HW510, we strongly recommend switching to the new model.

The Plantronics HW251N SupraPlus is a perennial favourite when it comes to entry level corded headsets, with good reason. It can be used with desk phone, computer or mobile phone (each requires the right connector cable). It is both wideband and noise cancelling - this combination of great value, fantastic sound and proven ruggedness have made it a hugely popular headset with businesses of all sizes for many years now.

All corded headsets come with a brand specific QD (quick disconnect) connection and require an adaptor cable to make them compatible with your phone. These range in price from $16 upwards. Many of these cables look the same but are different inside, so if you’re not 100% sure which you need, give us a call and our staff will gladly check for you.

The Good

The Plantronics HW215N has been designed with all day use in mind. It’s simple yet rugged construction will take heavy duty wear day after day, while the over-the-head headband is comfortable enough to wear for any length shift. Sound quality is at the high standard you would expect from Plantronics. The microphone features noise cancelling to ensure no distracting background noises are transmitted to your callers.This is a wideband headset which means it offers the most natural sounding voice clarity but bear in mind that this is only if both you and the person calling you are on wideband phones, in which case it will just offer just standard narrowband.

The Not-So-Good

We've had some feedback from customers that the mic boom on the Plantronics HW251 N isn’t as flexible as the very popular SC 230 and this means it cannot be shaped to ensure a close fit to your mouth. Having said that, its noise cancelling technology ensures great sound despite this.

As with any corded headset, with the Plantronics HW251N you are connected to your phone via a cable, this can be frustrating when wires lie across your desk and get in the way of papers or drop down and get crushed & tangled under chair wheels.

As we’ve mentioned, corded headsets need connector cables, so don’t forget to factor those additional costs when budgeting. You may even need an amplifier – if so, a wireless headset will probably work out cheaper than a corded one.

If you don’t have a headset port on your phone, a corded headset will take the place of your handset. If you still want to use the handset you can pick up a switch to allow you to swap between the two, but really, at that stage, you’ll probably want to pay a few bucks extra and get a wireless headset. A wireless headset will let you use the handset or headset, regardless of what sockets you have on the phone.

The Verdict

The HW251N has been the stalwart of call centres for years and and it has served it's people well, however. there are now several other headsets that perform as well or better.

Other Headsets To Consider Before Buying

Should you prefer a Sennheiser brand equivalent, the SH 230 is an excellent choice for around the same money, but bear in mind it doesn’t have noise cancelling. The Sennheiser SC 230 is our top pick corded headset and certainly worth a look.

The Jabra range (the other big name in headsets) also offers a smart cable which will provide a compatibility solution for the majority of phones. Have a look at the Biz 2300 for a robust, quality solution equivalent to the Plantronics. If staff sit close together and it’s really noisy, the ultra noise cancelling of the Sennheiser SC 630 is definitely worth the extra investment..

Another factor to consider is the extra productivity that can be gained from the freedom to walk away from your desk while on a call. It is worth checking out the Jabra Pro 920 which is a great entry level wireless option for only a small amount extra (but it’s a single ear model).  If you’re brand loyal to Plantronics, the CS510 is the wireless equivalent of the HW251N and HW510

Specifications

SKU 64338-34
Product Type Office Corded
Cable Length 1m
Warranty 2 Year (Direct with Manufacturers)
Wearing Style Over the head (one ear)
How Does it Connect Easy Disconnect Cable
Software Compatabilty Apple, Dragon Naturally Speaking, MacSpeech, MSN, Skype , Unified Communications, Voice Recognition Software , Windows
Ear Cushion Material Foam
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Headset Weight 67g
Best Suited For Noisy Office, Quiet Office
Audio Properties Mono sound, Noise cancelling mic , Noise protection, Wideband Audio, Wideband mic
This product is featured in Corded Headsets, Browse By Brand, Plantronics Corded, Video Reviews, Corded Call Centre Headsets, Plantronics Call Centre Headsets, Plantronics, Alcatel, Avaya, LG Aria, LG Ericsson, Cisco, Siemens, Samsung, NEC, Panasonic, Commander, Aristel, Polycom, Snom, Ex Demo Sale, Corded Headsets, Browse By Brand, Plantronics Corded, Video Reviews, Corded Call Centre Headsets, Plantronics Call Centre Headsets, Plantronics, Alcatel, Avaya, LG Aria, LG Ericsson, Cisco, Siemens, Samsung, NEC, Panasonic, Commander, Aristel, Polycom, Snom, Ex Demo Sale
Features

Features

  • Plantronics HW251N corded office headset utilises wideband audio for more natural sound with wideband telephones
  • The highest level of performance for wideband VoIP communications
  • Premium audio ensures quality customer communications
  • Noise-Canceling microphone for reduced background noise
  • Comfortable design even for intensive all-day use
  • Over-the-head, comfortable design for all-day use
  • Monaural style

Manufacturers Description

The Plantronics® SupraPlus® UNC headset is the gold standard in performance and comfort – even for the most phone-intensive applications. A wider receive-side frequency response band, an intelligent flexible boom and stylish design all bring greater audio accuracy and headset flexibility to the contact center or office professional. Designed for all-day wearing comfort, SupraPlus UNC includes an ultra- noise canceling microphone. and is available in monaural (reversible for wearing over either ear) or binaural versions. With the Quick Disconnect™ feature, SupraPlus UNC works with all Plantronics amplifiers and USB-to-headset adapters. Direct connect solutions are also available for headset-ready phones and agent consoles, providing connection flexibility for your diverse working environment. (108 Words)
  • Business-critical reliability and all-day wearing comfort
  • Excellent receive-side audio quality improves listening intelligibility
  • Ultra noise-canceling microphone provides industry-leading background noise reduction and echo performance
  • Stylish, lightweight design enhances user experience
  • Bendable, click-stop boom stays in position for clearer voice transmission
  • Small, light, flexible cable designed for durability
  • Quick Disconnect™ feature Supports all Plantronics amplifiers and USB-to-headset adapters
  • Quick call feature – headband twists out of the way for convenient quick call pick up
  • Choice of monaural or binaural wearing styles
  • Designed for the most demanding environments
Reviews

Customer Reviews

  • Ease of Use
  • Ease of Setup
  • Value for Money

Myself and the other staff member who use them, both suffered the usual office “sore neck/back” and this headset has helped immensely to avoid these OH& S problems. It enables us to do other work, whilst still answering/talking on the phone and for any woman that normally multi-tasks, it makes our work exceptional!


Review by (Posted on )


  • Value for Money
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When I received my headset it would only work if I plugged it into the handset and not the headset socket. I called the 'help line' (somewhat of an oxymoron) and was basically told that that was the best I could expect. After a little Googling I managed to find the operation guide for the phone and it turned out that I needed to change the polarity for the headset on the phone (found under the phone it self). Now works a dream - would have been nice if the 'help desk' person could have given me this advice!!!!
Review by (Posted on )


  • Ease of Use
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Great entry level headset
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  • Ease of Setup
  • Value for Money
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Feels really comfortable easy to wear for 7 hours.
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  • Value for Money
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I love love love my new Plantronics headset. It is lightweight comfy and the clarity is fab. Great purchase!!
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  • Value for Money
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Great value for money
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  • Value for Money
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Loved by our Telephone operators. Good quality headset and comfortable to wear
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  • Value for Money
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great product very happy
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  • Value for Money
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Seems a very tidy headset. Have used it for about a week now and quite happy with the result especially after a few 40 minute phone calls. Only issue is adjusting the microphone
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

There is quite a difference in the price between computer and telephone headsets but the product works well so it is worth spending the money to make sure you get a good product.
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Great standard "run of the mill" high quality corded headset. Just be sure to order a separate cord from the headset to your handset.
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  • Value for Money
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  • Ease of Setup

This headset is great; clear sound easy set up and most of all
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  • Value for Money
  • Ease of Use
  • Ease of Setup

Have received great feedback from user who has quite a soft voice. She is very pleased that the customers on the receiving end can clearly hear her - this was not the case with her old head set. Comfortable too. but we won't hesitate to use Simply Headsets in the future. Thank you so much for the great service!
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  • Value for Money
  • Ease of Use
  • Ease of Setup

Great quality!! No issues with product friendly customer service! highly reccomended
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  • Value for Money
  • Ease of Use
  • Ease of Setup

this is a good kit to have for long call and extremely easy to set up. I would hope that the kit come with the connector to the office phone instead of needing to get one separately.
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Although the customer service from the operator was very good which was what swayed me to purchase from your company the operator was misadvised by whom he received expert advice from and this product was disappointingly incompatible.
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  • Value for Money
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  • Ease of Setup

Great item wouldn't use anything else! We all love our new headsets
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  • Value for Money
  • Ease of Use
  • Ease of Setup

At the start I seemed to get a lot of interference when I have my headset plugged into the phone but using the handset. Director
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Initially I seem to get a lot of interference when I have my headset plugged into the phone but using the handset.
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

I would highly recommend anyone buy a headset or phone system from you as I thought your service from start to finish was excellent. The website was easy to use and the follow ups via emails were prompt and very professional. It is not often today that you receive such great sure. Great job will done
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Simple painless setup. No problems and listening to music.Thank you for the very prompt “to the door” delivery.
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  • Value for Money
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N/A
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  • Value for Money
  • Ease of Use
  • Ease of Setup

Every staff member that I have supplied these headsets to absolutely love them they are clear and noise free.

Simply headsets have been exceptional in the way they answered my questions about this particular headset. They offered different products that would be compatible with our phones as a suggestion as well.

I could not find any other place that would offer the same price for the same product. They smashed any of my previous quotes from other places.

This was my first time dealing with Simply Headsets

Review by (Posted on )


  • Value for Money
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Great Headset clear sound
Review by (Posted on )


  • Value for Money
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Amazing how easy it was to set up in fact it was harder to turn on the headset button on the phone than setting up the headset itself.
It was great to also talk to someone during the buying process as I wouldn't have known to buy the amplified cable or realised how important it was.
The staff are really happy with the purchase - we'll be coming back for more i'm sure!

Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

I would not be able to give a positive review -- as I have not had any positive working head set. First of all I was advised to have the head set . That arrived after 6 days and that did not work on my phone.
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Yes I think they are going great. Now all res staff can have a choice of using the headset or the ear piece and not have to continue to pick up the hand set. The headset is very comfortable on the ear so can be worn all day without it getting sore. We can hear the guests very clearly and I am yet to have a problem with the new additions. friendliness and nothing is a problem even when I ordered the wrong product.
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  • Value for Money
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No comment provided
Review by (Posted on )


  • Value for Money
  • Ease of Use
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After conducting research on similar products we found simply headsets to provide the most competitive price. The quality of the headsets was high
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Definately worth looking at the W for "Wideband" in the plantronics setup. The CISCO phones support this and the difference in voice quality is noticable.

The price from Simple Headsets is far better than our previous supplier and delivery was very quick.

Review by (Posted on )


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Delivery

Shipping & Delivery of the Plantronics HW251N Corded Headset

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $10 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

  • Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
  • We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).
  • 30 Day Satisfaction Guarantee, so you'll always find a headset you'll love.
  • Genuine Australian stock with 100% manufacturer warranty.
  • Lowest Price Guarantee
  • No surcharges on credit cards.
Frequently Bought Together
Plantronics HW251N Corded Headset NOW:$113
Plantronics BiWAY II Headset Handset Switch NOW:$48
Plantronics Leatherette Ear Cushions For HW251(N), HW261(N) (Pack 2) NOW:$20
BUNDLE: $181