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Plantronics HW251 Corded Headset

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RRP  $115.50 SAVE  $18.50 Now:$97 inc GST
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Warranty:2 Year (Direct with Manufacturers)
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Product Overview

Plantronics HW251 Corded Headset

The Plantronics HW251 SupraPlus corded headset is a monaural (on one ear) headband style, wideband headset designed to be used with your desk phone, smart phone, or computer (each requires the right connector cable). This headset has a voice-tube and is not noise cancelling, so is only appropriate in very quiet offices.

All corded headsets come with a brand specific QD (quick disconnect) connection and require an adaptor cable to make them compatible with your phone. These range in price from $16 upwards. Many of these cables look the same but are different inside, so if you’re not 100% sure which you need, give us a call and our staff will gladly check for you.

The Good

The Plantronics HW251 is a low cost headset that has a comfortable and robust design. It’s not going to win any beauty pageants but it’ll do the job. It has a sound tube microphone which offers great sound quality in a quiet office. The microphone rotates so you can wear the HW251 on either ear. This is a wideband headset which means it offers the most natural sounding voice clarity but bear in mind that this is only if both you and the person calling you are on wideband phones, in which case it will just offer just standard narrowband.

It has a two year manufacturer’s guarantee and Plantronics’ outstanding warranty service. You can get replacement ear cushions for hygiene if staff move on or if they just wear out and can even upgrade to ‘leatherette’ ones! (Always a good idea to pick these up with the headset so you don’t end up paying more for postage in a few months time.)

The not so good

As with any corded headset, with the Plantronics HW251 you are connected to your phone via a cable, this can be frustrating when wires lie across your desk and get in the way of papers or drop down and get crushed & tangled under chair wheels.

Hopefully you’ve already got the hint that this sound tube version is not suitable for call centres or other busy offices. Ever had a call from a big call centre & you can hear everything going on around them? Chances are they are wearing a sound tube headset.

As we’ve mentioned, corded headsets need connector cables, so don’t forget to factor those additional costs when budgeting. You may even need an amplifier – if so, a wireless headset will probably work out cheaper than a corded one.

If you don’t have a headset port on your phone, a corded headset will take the place of your handset. If you still want to use the handset you can pick up a switch to allow you to swap between the two, but really, at that stage, you’ll probably want to pay a few bucks extra and get a wireless headset. A wireless headset will let you use the handset or headset, regardless of what sockets you have on the phone.

The Verdict

The Plantronics HW251 headset is an odd headset – designed for call centre work but without the noise cancelling. It’s a strong contender for those that don’t have a huge amount to spend but want the security and consistent quality of a well established and successful brand.

Other Headsets To Consider Before Buying

The noise cancelling version is the HW251N. For better quality calls to reduce fatigue (and resultant sick leave!), the robust SH 230 is the best headset at this price level and a great entry into their superior selection. If you’re looking for something with more executive styling, the HW291N is a very smart & good quality option (and has noise cancelling).

For users that are on calls for extended periods of time, the Plantronics HW261 may be a better option to increase call concentration & spread the load of the call to both ears.

If you’re budget’s tight, the Axtel series are great value and you don’t pay big brand name prices, plus they have a ‘smart cable’ which addresses 95% of phone compatibility issues. The Jabra range (the other big name in headsets) also offers a smart cable which will provide a compatibility solution for the majority of phones. Have a look at the GN2000NCM for a robust, quality solution equivalent to the Plantronics HW251N or the GN2120 for something a little more dainty.

Another factor to consider is the extra productivity that can be gained from the freedom to walk away from your desk while on a call. It is worth checking out the Jabra Pro 920 which is a great entry level wireless option for only a small amount extra. If you’re brand loyal to Plantronics, the CS510 is the wireless equivalent of the HW251.


SKU 64336-34
Product Type Office Corded
Cable Length 1m
Warranty 2 Year (Direct with Manufacturers)
Wearing Style Over the head (one ear)
How Does it Connect Easy Disconnect Cable
Software Compatabilty Apple, Dragon Naturally Speaking, MacSpeech, MSN, Skype , Unified Communications, Voice Recognition Software , Windows
Ear Cushion Material Foam
Speaker Frequency Response 150-6800Hz
Mic Frequency Response 150-6800Hz
Best Suited For Quiet Office
Audio Properties Mono sound, Noise protection, Wideband Audio, Wideband mic
This product is featured in Corded Headsets, Browse By Brand, Plantronics Corded, Video Reviews, Plantronics, Corded Headsets, Browse By Brand, Plantronics Corded, Video Reviews, Plantronics


  • Wideband audio for more natural sound with wideband telephones
  • The highest level of performance for wideband VoIP communications
  • Premium audio ensures quality customer communications
  • Over-the-head, comfortable design for all-day use
  • Monaural style

Manufacturers Description

The Plantronics® SupraPlus® headset is the gold standard in performance and comfort – even for the most phone-intensive applications. A wider receive-side frequency response band, an intelligent flexible boom and stylish design all bring greater audio accuracy and headset flexibility to the contact center or office professional. Designed for all-day wearing comfort, SupraPlus Sound tube model is for quiet offices and is available in monaural (reversible for wearing over either ear) or binaural versions. With the Quick Disconnect™ feature, SupraPlus works with all Plantronics amplifiers and USB-to-headset adapters. Direct connect solutions are also available for headset-ready phones and agent consoles, providing connection flexibility for your diverse working environment. (108 Words)
  • Business-critical reliability and all-day wearing comfort
  • Excellent receive-side audio quality improves listening intelligibility
  • Stylish, lightweight design enhances user experience
  • Small, light, flexible cable designed for durability
  • Quick Disconnect™ feature Supports all Plantronics amplifiers and USB-to-headset adapters
  • Quick call feature – headband twists out of the way for convenient quick call pick up
  • Choice of monaural or binaural wearing styles
  • Designed for the most demanding environments
ht, flexible cable designed for durability
  • Quick Disconnect™ feature Supports all Plantronics amplifiers and USB-to-headset adapters
  • Quick call feature – headband twists out of the way for convenient quick call pick up
  • Choice of monaural or binaural wearing styles
  • Designed for the most demanding environments
  • Reviews

    Customer Reviews

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    The hedsets were very comfortable was all as one not in parts so very easy to set up. Just unpack and plug in.
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    Great headset with clear clarity. Would buy more when required.
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    Chose this in lieu of another product already in use because it's easy to instal and use.
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    "A great Headset" says this movie lover
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    Frequently Bought Together
    Plantronics HW251 Corded Headset NOW:$97
    Plantronics BiWAY II Headset Handset Switch NOW:$48
    Plantronics Leatherette Ear Cushions For HW251(N), HW261(N) (Pack 2) NOW:$20
    BUNDLE: $165