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Jabra Pro 920 Wireless Headset

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RRP  $361.76 SAVE  $146.76 Now:$215 inc GST
$ 215

Availability:IN STOCK for express delivery

Condition:NEW in box

Warranty:2 Year
100% Australian Stock and Local Support

  • Conference up to 4 headsets - perfect for training
  • Call centre favourite
  • Great budget option
  • Works with desk phone only
  • One wearing style only
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Overview
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What's in The Box
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Product Overview

Jabra PRO 920 Wireless Headset

The Jabra Pro 920 wireless headset delivers fantastic user experience and great bang for your buck value, with few little extras that you’d be hard pressed to find in another headset within its price range.

If you’re looking to answer calls away from your desk you'll need a headset lifter or electronic hook switch depending on the brand of phone handset you are using (call our staff for assistance). This device fits on your telephone base and lifts the hand piece up or down when you push a button on your headset, letting you answer and hang up on calls from anywhere in the office. A handset lifter for this headset is available separately, or as a great value pack.

The 920 has been designed as an office phone only handset, you’ll find that it’s compatible with practically any brand phone because of the unique way all wireless headsets connect. Unless you’re specifically on the hunt for particular features, or a unit that’s compatible with a Unified Communications system, then you’ll likely find that the Jabra Pro 920 will deliver everything you need in a headset at a great price.

The main question you need to ask yourself here is, “Why would I spend more?” And as we said earlier, unless you’re after multi-use headset or very specific features, you might struggle to find the answer.

Here's what we thought about the Jabra Pro 920...

The Good

The Jabra Pro 920 is definitely a winner for a headset in the under $250 price range. With a durable and functional design, it offers up to 8 hours talk time with the convenience of status indication lighting on the base units.

This unit incorporates Jabra’s Enhanced Digital Signal Processing (DSP) technology, digitally optimising voice and music, and suppressing echoes - so it goes without saying that the sound quality for this unit it quite good. As with all wireless headset it has a noise cancelling microphone, which eliminates much of the background noise of a standard office for your caller (if its very noisy and your staff are struggling to focus, you may prefer a duo style like the Jabra Pro 920 Duo). If you are working in a high noise environment, there are some headsets with ultra noise cancellation available - but you will pay for it. Unless it is an absolute must, you’ll find that model will be sufficient for minimising interference from general surrounding noise.

The Jabra pro 920 is compatible with a headset lifter or electronic hook switch that can be fitted onto your telephone to lift the handpiece up and down, which means that you can answer calls from anywhere in the office with the simple press of a button on the headpiece itself. Whether you’d need a lifter or hookswitch depends on the brand of your telephone, whe you hit the add to cart button you’ll see this info or just get in touch with the Simply Headsets team and we’ll give you the advice you need.

Finally, we can’t go past mentioning yet another fantastic feature particularly when training up or monitoring staff - the ability to conference up to three additional headsets. This is a valuable feature for meetings or in call centres where other operators or even management might need to get on the line.

The Not-So-Good

The biggest downfall with the Jabra Pro 920 (and basically any phone-only wireless headset ) is the fact that it will only connect to your office desk phone, and isn’t compatible with your computer. This might not be a major concern for you at the moment, but it’s worth mentioning that the future of office communications is moving towards voice and computer convergence, which means that more people are using their headsets for office IP applications like VoIP (internet calls - think Skype), and voice recognition software like Dragon and MacSpeech. If your business is looking to transition into this new era of Unified Communications, you might want to consider a headset that will come along for the ride and, if that’s the case, this is not the headset you’re looking for. It’s only compatible to work with your office desk phone...period.

The Jabra Pro 920 is an over the head only style headset, however, if you do want the convenience of an ear hook, you can pick one up from the accessories tab above. It will do the trick very nicely. We didn’t find this headset uncomfortable or awkward but, if you want to, you can fork out extra for a higher comfort fit.

And, finally, we know this isn’t the most beautiful headset you’ll ever see. It looks basic, it feels basic, hell it IS basic BUT at the price if you’re looking to impress the Boss with your budget savvy suggestions or just want something simple to use, this is it. Overall it does the job it says it will do, and it does it well.

The Verdict

If you’re looking for a simple and functional headset at a good price point, with a few added bonuses thrown in, then this is an amazing product. There are definitely snazzier and more expensive models out there with all the bells and whistles, but unless you really need them, we reckon it’s worth keeping your money and sticking with this model.

Other Headsets You Should Consider Before Buying

If you're buying for a few people with different preferences or if you'd like an earhook wearing option, Simply Headsets has an exclusive version of this headset bundled which also includes an earhook Click here to see it.

You must look at the Sennheiser D10. It's their offering in the more budget range and absolutely worth the very little extra for the additional features, particularly if you're on the phone alot. It also comes with 2 wearing styles in the box .

If you want a duo headset (to cover both ears the Jabra Pro 920 Duo is the best value 'on both ears' style in a wireless headset

The CS510 Phone is in the same/higher quality bracket as the 920. If you know you want an over the ear style check out the CS530, as a over the ear specific design, you'll likely find it more comfortable than most 'add on' ear hooks. The CS540 offers two wearing styles in the box unlike the Jabra 920 BUT has some issues with the headset falling out of the headband

Many people are buying multi-use headsets to keep their options open. If convergence is in your future it's a good idea to pay a little more to cover your bases now rather than having to replace your headset down the track. For just a little more you can look at products like the Jabra Pro 9450 and the truly awesome Sennheiser DW Pro 1 If you’re looking for mobile phone connectivity as well as office and computer then this is also offered by the Plantronics Savi W700 series (710, W720, Savi W730-M W740) and the sexy Jabra Pro 9470. The Jabra Motion Office works on all 3 devices in AND out of the office.

Specifications

Product SKU HEGNWIJABRA920
Manufacturers SKU 920-25-508-103
Product Type Office Wireless
Type of Wireless Technology DECT
Talk Time Wideband is up to 6 hours talk time. Narrowband is up to 8 hours talk time.
Warranty 2 Year
Wearing Style Over the head (one ear)
How Does it Connect Base unit to phone RJ (handset/headset port)
Ear Cushion Material Leatherette
Multiple headset connectivity Yes
Speaker Frequency Response up to 6800Hz
Mic Frequency Response up to 6800Hz
Mute Yes
Headset Weight 49.5g with headband, 27g without
Volume controls on earpiece Yes
Conference Additonal Headsets 3
Coverage Range [Wireless] 120m
Best Suited For Noisy Office, Quiet Office
Audio Properties Echo cancellation, Enhanced (DSP) Digital Sound Porcessing , Mono sound, Noise cancelling mic
This product is featured in Top Picks, Browse By Brand, Jabra GN Netcom Wireless, Wireless Call Centre Headsets, Jabra GN Netcom Call Centre Headsets, Jabra, GN Netcom, Alcatel, Avaya, LG Aria, LG Ericsson, Cisco, Siemens, Samsung, NEC, Panasonic, Commander, Aristel, Polycom, Snom, Top Picks, Browse By Brand, Jabra GN Netcom Wireless, Wireless Call Centre Headsets, Jabra GN Netcom Call Centre Headsets, Jabra, GN Netcom, Alcatel, Avaya, LG Aria, LG Ericsson, Cisco, Siemens, Samsung, NEC, Panasonic, Commander, Aristel, Polycom, Snom
Features

Key Features of the Jabra Pro 920

  • Entry-level wireless headset
  • Talk time up to 8 hours
  • Fast charge battery - the headset is fully charged in less than 3 hours. 50% charging in 50 minutes. 20% charging in 20 minutes
  • Standby time up to 36 hours
  • Works with desk phone only
  • Over the head wearing style (optional ear hook available)
  • Adjustable headband for tailored fit
  • 120m wireless range (50m in normal office environments)
  • Easy to install
  • Very good sound quality
  • Call control buttons on headset – answer/end, volume and mute
  • Weighs only 49.5 grams
  • Jabra Safetone – cuts off loud noises and protects hearing
  • DSP technology to digitally optimise your voice and suppresses echoes
  • Supports EHS and lifter for remote answering

Manufacturers Description

Simple, professional, affordable. Jabra PRO 920 is a professional entry-level wireless headset designed for use with desk phones. The robust Jabra PRO 920 offers all the essential features of a wireless headset in a simple design at an attractive price point.

Greater productivity and comfort Jabra PRO 920 frees users from their desk, enabling them to find documents and multi-task with maximum efficiency while on a call. Apart from being able to walk and talk up to 120m/350ft away from their desk, users will also benefit from enhanced ergonomics as the headset prevents neckstrain caused by pressing a phone to their ear for long periods.

True Jabra quality Sound Jabra PRO 920 offers crystal clear audio and quality enhancing features such as Jabra SafeTone™ that protects hearing by cutting off loud noises and securing safe average sound levels. The noise-canceling microphone blocks out unwanted background noise from the office.

Easy to deploy. Easy to use. Jabra PRO 920 is compatible with all leading desk phone systems. User-friendly voice prompts make set-up a breeze, and the simple and intuitive call-control buttons make it easy to control calls from the headset.

• Crystal clear sound and safe sound level • Soft, comfortable ear cushions • Noise-canceling microphone • Dedicated button to answer/end calls • Separate buttons to mute call or turn volume up or down • Adjustable headband for a perfect fit • LED display with Battery, Mute and Audio link indicators • Increases productivity and comfort • Superior sound clarity • Simple, intuitive design for fast user adoption • Easy to deploy • Density issues resolved • Low cost of ownership

Reviews

Customer Reviews

  • Value for Money
  • Ease of Use
  • Ease of Setup

We love our headsets! They're really good we just wish you could upgrade where 1 headset can answer both phones but they Charge up well & we're happy with them.
Review by (Posted on )


  • Value for Money
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The Pro 920 is really good. Having the volume control for both mic and head piece is useful. Our Girls love them
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  • Value for Money
  • Ease of Use
  • Ease of Setup

This headset is working really well for us! It's nice and comfortable to wear. The sound quality is really good and has a good battery that stays charged
Review by (Posted on )


  • Value for Money
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  • Ease of Setup

Great Product!
Review by (Posted on )


  • Value for Money
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I would give this headsets a 5 star rating, they have been very useful for us here at the office and I have also recommended them to a group downstairs in our building

Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Sexy, they are not. But they are fabulous. Im always away from my desk and would miss lots of calls. Now I get to answer all of them and makes my work here a little easier.
Review by (Posted on )


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  • Value for Money
  • Ease of Use
  • Ease of Setup

Quality and delivery times were great, I was very impressed with the service I received when I had a little issue setting it up. The value is brilliant as you still get support if you need it.
Review by (Posted on )


  • Ease of Use
  • Ease of Setup
  • Value for Money

Headset has great range! can go out to the back of the shop without loosing the calls.
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Great headset, find using it with the ear hook it is more discreet. Nice headset to as it is not as heavy as other ones we have had.
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

The headset is amazing – I just can’t get over how much clearer the call quality is – so much so I’ve actually had to turn it down from full volume as it’s too loud. Having the volume control on the actual headset is an added bonus

As headsets go, it’s pretty comfortable to wear too so we’re all very happy!

Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

The headsets are great. I’ve had one for almost a year now & the one we ordered recently was for someone else.
I copped a bit of flack early on for using it but I think people in the office are starting to realise the advantages on having them and hopefully more & more will jump on board in the future.

I personally am prone to extreme neck & shoulder pain. It wasn’t until I started using the headset that the pain really started to disappear. I used to always be trying to hold the phone to my ear using my shoulder so that I could keep typing whilst taking calls.
I knew that that was probably not helping my neck & shoulder pain situation but I didn’t realise how much it actually contributed to it!

I’m a headset girl for life now!

Review by (Posted on )


  • Ease of Setup
  • Value for Money
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Easy set up and use. Great help in the office!
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Easy As!
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have several in the office, great to use in busy noisy enviroment no problems with sound quality. Little hard to set up as we have to have a tech program a button on phone as we don't use them with lifters.
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They are great. I’ve just order another 2.
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Very clear and easy to hear people. Found it a bit complicated to set up with the lifter though.
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Easy to set up and simple to use. Customer service was fantastic and the sound clarity is really good
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have recomended to other people, really easy to use its great.
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Needs a good ehs switch which we didnt have
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Any body that is busy taking and making a few or many phone calls to be working effeciently you need a free pair of hands...this is the one!!! Previously I found my work sometimes tedious but now I have learnt to enjoy it...rnIn short MY Jabra pro 920 wireless head set and hands free answering kit IS SATISFACTION GUARANTEED.rnCheers Pete
Review by (Posted on )


  • Value for Money
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Effective product with simple setup that has worked extremely well with our legacy phone system. Very pleased.
Review by (Posted on )


  • Value for Money
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Very impressed with this headset. Easy to set up and use. I can answer calls from my desk phone whilst being away from the desk. Would highly recommend this sytem.
Review by (Posted on )


  • Value for Money
  • Ease of Use
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Very impressed with this headset. Easy to set up and use. I can answer calls from my desk phone whilst being away from the desk. Would highly recommend this sytem.
Review by (Posted on )


  • Value for Money
  • Ease of Use
  • Ease of Setup

Your customer service rep was very helpful and recommended this product based on what I needed and my existing phone system. The headset is great - sound clarity is excellent - very happy thank you.
Review by (Posted on )


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Accessories Delivery

Shipping & Delivery of the Jabra Pro 920 Wireless Headset

All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $10 inc GST no matter how many items you order.

We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.

You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.

Why you should shop with Simply Headsets

  • Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
  • We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 7:30am to 8:30pm, Monday to Friday (AEST).
  • 30 Day Satisfaction Guarantee, so you'll always find a headset you'll love.
  • Genuine Australian stock with 100% manufacturer warranty.
  • Lowest Price Guarantee
  • No surcharges on credit cards.
What's in The Box
  • Headset base
  • Headset
  • Headband with cushion fitted
  • Power cable
  • Phone interface cable
  • Frequently Bought Together
    Jabra Pro 920 Wireless Headset NOW:$215
    Jabra GN1000 Handset Lifter NOW:$86
    BUNDLE: $301