Office Closure

The Simply Team will be taking a well-earned break from 4pm December 23rd and re-open 8:30am Jan 4th 2022.

You can still email the team via [email protected] over the break, and we will respond upon our return.

Orders and Deliveries

Christmas cut off. Orders for dispatch prior to Christmas must be placed by December 20th 11am. Please check below for delivery times if you need it before the holidays.

Delivery times

The timings below are approximate only. Please keep an eye on your tracking details and do contact us if the delivery isn’t progressing along as you’d expect.

Metro VIC, NSW, ACT ,QLD - 1-4 days (usually 1-3)
Regional VIC, ACT, NSW, QLD 2-6 days) (usually 1-4)
Metro SA/WA 1-5 days
Regional SA/WA/NT 2-7 days

Orders placed after deadline

You can still place an online order after this, but please note that goods won’t be dispatched until January 5th or later. No dispatch will occur between December 21st and Jan 4th.

Note: Someone will need to sign for goods from Jan 5th onwards. Note: Goods will not be taken to a Post Office and cannot be left at your address.

Delivery Queries (orders placed before Christmas cut off)

If you finalised your order prior to the deadline, you should have received tracking details for your order - please refer to those details and (whilst our office is closed) contact the courier directly. See our Delivery Information page for more information.

Technical Support

If you need technical support with a headset. Please refer to user guides on the respective product page on our website. If you need other assistance, contact the manufacturer directly

Plantronics: 2000 793 150 Open 24/7 except Christmas and New Year’s Days

Jabra: 1300 362 672 Open Monday to Friday 9-5 AEST (except public holidays) or email [email protected]

EPOS|Sennheiser: 07 4410 3360 Open Monday to Friday 9-5 AEST (except public holidays). If not available, leave a voicemail they will get back to you. (Top tip - ask for an Enterprise expert - not gaming) or email [email protected]