EPOS EXPAND 20 Corded USB and 3.5mm Speakerphone
FREE Lifetime Support
Forever, always, tomorrow, next week, next year
We love talking about headsets, and we love helping you find the right one. Before you’ve even made a purchase, give us a call to tell US what YOU want, what you need, and what you expect. After you’ve made your purchase, we’re with you every step of the way, with FREE remote lifetime support.
And when we say lifetime support, we mean lifetime support... no matter how far down the track, our experts are here to answer your questions, help with troubleshooting, or give you technical support.
Express Courier Delivery
Australian-wide flat rate of $15
We send out all of our items with speed and security in mind - over 50,000 packages were delivered to Australian businesses by our Express Couriers last year alone.
No matter how much you order, and no matter where in Australia you are located, you’ll only pay a single flat rate of $15 including GST.
Returns & Exchanges, Minus the Stress
If you’re not 100% satisfied, returns are 100% hassle free.
We back up our Satisfaction Guarantee claim with our Easy Returns Policy.
If the Simply Headsets product you purchased doesn’t meet your expectations, simply return it to us within 14 days and our team will help you find the one that is.
Trusted by over 49,281 Australian Businesses
Let us earn your trust and exceed your expectations
We’re commitment to excellent and consistent customer service, with the entire Simply Headsets team having one goal in mind; to exceed your expectations.
Join over 49,281 Australian organisations that have put their trust in our service and improved their communications. With our 100% satisfaction guarantee you know that when you’re with us, you’re backed all the way.
At Simply Headsets we make choosing the right headset easy with Australia’s best guarantee. We want you to be completely happy with your new headset so...
If it’s not right, and you change your mind for whatever reason, just send it back to us within 14 days of receipt and we’ll swap if for one you are happy with.
For all terms and conditions please see the easy returns section of the site.
Invoice Terms & Purchase Order Available
Trusted by more than 7,500 Australian organisations
If you are a .gov or .edu and haven’t ordered from us before, it’s super easy. Give us a call on 1300 889 728 to speak with someone in our sales team. We can help to raise an official quote for you to take to your accounts/purchasing team to assist them in raising a Purchase order.
Once the PO has been raised in your system just send us a copy. Your invoice will then reference the Purchase Order Number (PO#) that you provide and goods will be shipped out on the agreed payment terms.
Even though you’re completely covered by our unique Easy Exchange policy, if you are looking to place a bulk order and aren’t sure which headset is right for your department’s needs, speak to our team, in some cases we may be able to arrange a trial.
Your contribution to building a better world
When you become part of the Simply Headsets community, you’ll be making a difference with your very first purchase. $5.00 from every first time purchaser will go towards our chosen charity, B1G1. B1G1 provides people with the opportunity to access a loan in order to better their lives and bring their communities out of poverty, and the best part is that 100% of the money goes directly to the person who needs it.
EPOS EXPAND SP20 Corded USB and 3.5mm Speakerphone
With EPOS voice clarity and HD sound, conference calls have never been clearer. A dual talk feature allows users to converse naturally and interrupt conversations, while echo canceling removes sound reflections for an optimal communication experience. Designed with the professional UC user in mind, EPOS SP 20 ML ensures anoutstanding communication experience for listeners and users alike. The superior audio performance of the speakerphone enhances efficiency and the quality of collaboration in and between organisations. And just to make your life complete it has a dedicated music setting so you can listen to music in renowned EPOS Audio quality between calls!
What is EPOS? EPOS is the new co-branded name for Sennheiser.
The SP 20 ML is a stylish high quality speakerphone that connects via USB. It is perfect for travel, weighing in at just 190g and includes a carry case for in transit protection. You can use it to make calls via Skype, VOIP, or to listen to music. It is optimised for the best quality voice reproduction to give you clear and crisp conversations in phone mode and also has a music mode so you can rock out to your tunes. The SP range are compatible with all major UC providers and softphone brands such as Microsoft Lync, Avaya, Cisco and IBMThe SP20 ML also comes with a 3.5mm jack to plug into most smart phones and tablets
The SP 20 ML is certified to work with Microsoft Lync software
EPOS SP 20 ML is a compact, portable speakerphone designed for Unified Communications business professionals to make personal and small group conferences on PC/softphone. Created for business professionals who need flexible conferencing solutions and who demand exceptional design, excellent conference sound and user-friendly functionality.
With EPOS Audio sound quality, voice clarity and a dedicated music function, the SP 20 ML represents Sennheiser’s sound heritage and design at its best and makes a bold statement of style and quality on any desk.
With its iconic design, the SP 20’s lightweight slim profile makes it the ideal working tool for the quality conscious UC business professional. Requiring a minimum of desk space, its streamlined styling, discrete control panel and superb finish signal high-end quality.
The SP20 ML also comes with a 3.5mm jack to plug into most smart phones and tablets
|Manufacturer||EPOS | Sennheiser|
|Product Type||Computer Speakerphone Corded, Mobile Corded, Speakerphone - Corded for Mobile|
|Connection Type||3.5mm mobile phone connection, USB|
|Software Compatabilty||Apple, MS Teams CERTIFIED, Skype , Unified Communications, Windows, Skype For Business, MS Teams Compatible|
|Speaker Frequency Response||Wideband|
|Best Use||Quiet Office|
|Application||Computer (USB), Mobile Phone (Corded)|
|Audio Qualities||Echo cancellation, Enhanced (DSP) Digital Sound Porcessing , Hi-Fi stereo output, Wideband Audio, Wideband mic|
|This product is featured in||MS Teams Headsets, Units For 3-4 People, USB + 3.5mm|
Please refer to documentation under the support tab >>>
What’s in The Box
- Conference unit inc USB cable.
- Safety Guide
- Quick Guide
- 3.5mm Jack cable
- Travel case
Shipping & Delivery of the EPOS EXPAND 20 Corded USB and 3.5mm Speakerphone
All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $15 inc GST no matter how many items you order.
We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.
You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.
Why you should shop with Simply Headsets
- Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
- We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 8:30am to 5:00pm, Monday to Friday (AEST).
- Genuine Australian stock with 100% manufacturer warranty.
- No surcharges on credit cards.
Support and Manuals for the EPOS EXPAND 20 Corded USB and 3.5mm Speakerphone
Looking for one on one support? Call our headset wizards on 1300 889 728 or you can learn more about our lifetime support here
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Check if your phone works with this wireless headset
Select the make and model of your phone below to confirm compatibility.
Wireless headsets give you freedom to roam once you've answered a call but to answer a call when away from your desk (ie one touch answering via your headset) all headsets require a further accessory. If you are generally up and about at work OR if you don't want to miss a single call you will need this accessory.
To confirm compatibility of your phone with this headset, please select your make and model phone below. If compatible you will also be shown the correct answering device should you wish to add it.