Plantronics/Poly HW525 USB Encore Pro Corded Headset
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When you become part of the Simply Headsets community, you’ll be making a difference with your very first purchase. $5.00 from every first time purchaser will go towards our chosen charity, B1G1. B1G1 provides people with the opportunity to access a loan in order to better their lives and bring their communities out of poverty, and the best part is that 100% of the money goes directly to the person who needs it.
Plantronics/Poly HW525 USB Encore Pro Corded Headset
The HW525 EncorePro is the latest generation of corded headsets from Plantronics. It's designed for use specifically with PCs and Softphones, Not for use with deskphones. Perfect for large operations this USB headset combo keeps track of inventory & its usage and updates, plus settings can be updated & locked in en masse via Plantronics' Manager Pro Software.
What is Poly? Plantronics + Polycom have merged to create Poly
NB This headset is not suitable if you wish to use it for training or coaching. If you need that functionality check out the HW520D and DA90 Cable bundle.
The clever HW525 works with Plantronics/Poly Manager Pro to give you a fully integrated audio and asset management solution specifically designed for call centres and large corporations. IT departments will love this headset. They can see where the headset is, how much it's being used and roll out firmware updates en masse, even notifying the users. Troubleshooting can be performed remotely and the settings controlled by the user within parameters set by the IT department via the software.
The Encore Pro Digital series are all optimised for use with major softphone brands as well as Skype for Business. Previous USB headsets have had Skype for Business and standard versions but this is all built into the one headset now so you don't need to worry about what might happen if you switch to a different platform in the future.
The HW5X5 series comes in a range of wearing style - 515; over the head, one ear, 525; over the head 2 ears, 535 earhook style, 545; over the head, earhook AND neckband styles included. If you like the over the head (headband) style the 510 and 520 will be the most durable.
This EncorePro model is the mid-range from the hugely popular Plantronics/Poly suite of headsets. The microphone features noise cancelling to ensure no distracting background noises are transmitted to your callers.This is a wideband headset which means it offers the most natural sounding voice clarity for VOIP calls.
Clearly the trackable and monitorable features that the Encore Pro Digital series offers will appeal to any IT Manager of a large organisation but it's not just the big guys that will benefit! If your IT person is also your Office Manager or if you have an external IT expert, you can save so much time by rolling out updates in one go. Your staff can be advised in advance of the change so they ensure the headset is left plugged in and firmware updates can be executed out of hours to minimise dispruption and loss of work hours. When Jimmy's headset goes walkabout AGAIN you can check where it was last plugged in or where it's plugged in now. No need to rifle though every drawer and cupboard in the office any more!
Built to take the abuse that unfortunately often comes with call centre usage, it has laser welded construction & aircraft-grade aluminium joints. As you'd expect from Plantronics/Poly it comes with great noise cancelling in the microphone. The boom arm flexible to allow premium positioning and wideband sound for clearer conversations. For your protection it also has Plantronics/Poly Soundguard to minimise risk of acoustic shock from loud & sudden noises as well as regulate the overall average volume level to a safe daily level
Corded headsets are pretty rare outside of call centres these days - most people prefer the freedom of a wireless headset and starting from around $225 it's hard to say they are too expensive! A wireless headset can make you more productive - grab a quick cuppa whilst you listen to your caller, locate a file or resource whilst building more rapport - you can understand why businesses have moved away from corded headsets!
As with any corded headset, with the HW500s you are connected to your computer via a cable, this can be frustrating when wires lie across your desk and get in the way of papers or drop down and get crushed & tangled under chair wheels.
For enterprises with large volume UC rollouts who need need the ability to monitor usage and keep track of location of the headset as well as rollout firmware upgrades, this is a great lower cost option. The Digital HW5X5 series is ideal for all corded users but not adaptable for on-call training.
Other Headsets To Consider Before Buying
If it's a noisy environment the HW525 will help block out colleagues.
If you want the productivity, freedom and engagement that comes free of charge with a wireless headset check out the Jabra Pro 930 Series and the Plantronics/Poly Savi W440 or the gorgeous Sennheiser DW Pro 1 USB
|Product Type||Computer Corded|
|Warranty||2 Year (Direct with Manufacturers)|
|Wearing Style||Over the head (two ears)|
|Software Compatabilty||Dragon Naturally Speaking, Unified Communications|
|Ear Cushion Material||Foam|
|Speaker Frequency Response||150-6800Hz|
|Mic Frequency Response||150-6800Hz|
|Best Use||Noisy Office, Quiet Office, Very Noisy Office|
|Audio Qualities||Echo cancellation, HD Audio, Mono sound, Noise cancelling mic , Noise protection, Soundguard, Soundguard Digital , Wideband Audio, Wideband mic|
|This product is featured in||Brands, Plantronics/Poly, COVID Headsets, Zoom Headsets, Corded USB, Softphones, Poly/Plantronics, Stereo Computer Headsets, View All Computer Headsets|
Encore Pro 500 Series
What’s in The Box
Shipping & Delivery of the Plantronics/Poly HW525 USB Encore Pro Corded Headset
All items are couriered for speed as well as security. There is an Australian wide flat rate courier fee of only $15 inc GST no matter how many items you order.
We will not dispatch items if you do not have a physical address and orders will only be dispatched within Australia. International Shipping is not available at this time.
You will always have the opportunity to see the full amount of your purchase, including delivery charges, before you confirm your order.
Why you should shop with Simply Headsets
- Your details are safe with the highest 256 BIT security standards and we never keep your credit card details.
- We're here to help you on 1300 889 728, whether you need a hand choosing the right headset or shopping online with us. Our friendly customer service team is available from 8:30am to 5:00pm, Monday to Friday (AEST).
- Genuine Australian stock with 100% manufacturer warranty.
- No surcharges on credit cards.
Support and Manuals for the Plantronics/Poly HW525 USB Encore Pro Corded Headset
Looking for one on one support? Call our headset wizards on 1300 889 728 or you can learn more about our lifetime support here
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Check if your phone works with this wireless headset
Select the make and model of your phone below to confirm compatibility.
Wireless headsets give you freedom to roam once you've answered a call but to answer a call when away from your desk (ie one touch answering via your headset) all headsets require a further accessory. If you are generally up and about at work OR if you don't want to miss a single call you will need this accessory.
To confirm compatibility of your phone with this headset, please select your make and model phone below. If compatible you will also be shown the correct answering device should you wish to add it.