Keep Your Jabra Devices Performing at Their Best with Jabra Direct

To make the most of your new Jabra headset or speakerphone, we recommend downloading the free Jabra Direct software. Whether you're customising settings, unlocking new features, or keeping your devices up to date, Jabra Direct puts full control in your hands.

And if you're managing multiple Jabra devices across your organisation, Jabra+ allows you to monitor devices in real time, troubleshoot issues remotely, and schedule firmware updates-without disrupting your team.

Let's dive into how these tools can optimise your Jabra devices for a seamless communication experience.

What is Jabra Direct?

Jabra Direct is free software designed to help you optimise, personalise, and manage your Jabra headset or speakerphone. Whether you use your device for work calls, video meetings, or music, Jabra Direct ensures your headset is always performing at its best.

With Jabra Direct, you can:

✅ Customise your device - Adjust settings to match your preferences.✅ Unlock new features - Access advanced options not available without the software.✅ Stay up to date - Get automatic firmware updates for peak performance.

Whether you're working from home, in the office, or on the go, Jabra Direct gives you the tools to keep your device running smoothly.

Why You Should Use Jabra Direct

Keeping your Jabra headset or speakerphone updated is essential for ensuring crystal-clear audio, seamless call control, and reliable connectivity. If you're experiencing issues with sound quality or microphone performance, outdated firmware or incorrect settings could be the culprit-problems that Jabra Direct is designed to fix.

Keep Your Headset Up to Date

Technology evolves quickly, and firmware updates help keep your Jabra headset performing optimally. Jabra Direct ensures your device has:

• The latest features
• Bug fixes
• Compatibility updates for new software and operating systems

With the easy-to-use Direct Dashboard, staying up to date has never been simpler.

Personalise Your Headset

Everyone has a unique way of working, and Jabra Direct allows you to fine-tune your device settings, including:

• Audio protection levels - Adjust safety settings for your hearing.
• Music settings - Customise audio quality for music playback.
• Ringtone & notification preferences - Set custom alerts.
• Button controls - Configure headset buttons for your workflow.

Control Calls from Your Headset

If you use softphones like Microsoft Teams, Zoom, Cisco Jabber, or Avaya, Jabra Direct allows remote call control-so you can answer, mute, or end calls directly from your headset without switching screens.

How to Get Started With Jabra Direct

Installing Jabra Direct is a simple process. Just follow these steps to download, set up, and begin using the software.

Download Jabra Direct

Head to the Jabra direct download page and download Jabra Direct for Windows or macOS.

Install & Connect Your Device

Once installed, plug in or connect your Jabra headset or speakerphone via USB or Bluetooth. Jabra Direct will detect your device automatically.

Customise Your Settings

Open Jabra Direct and explore the available settings to adjust audio levels, sidetone, ringtone preferences, and more.

Check for Updates

The dashboard will notify you if firmware updates are available. Simply click "Update" to ensure your device is running the latest version.

Advanced IT Management with Jabra+

For IT managers overseeing multiple Jabra headsets, speakerphones, and video conferencing solutions, Jabra+ offers a centralised, remote device management platform that simplifies administration and reduces downtime. Whether you're managing a handful of devices or an entire fleet across multiple locations, Jabra+ gives you full visibility and control-ensuring a seamless user experience for your teams.

Remote Device Management at Your Fingertips

Jabra+ allows IT administrators to monitor, manage, and troubleshoot Jabra devices from anywhere in the world. Instead of relying on manual interventions or on-site visits, you can:

• Oversee personal headsets and meeting room solutions from a single interface
• Troubleshoot issues remotely to resolve problems before they disrupt work
• Ensure all devices remain operational without IT needing to be physically present

Scalable, Flexible, and Customisable

Jabra+ is fully scalable, allowing you to manage any number of devices across different locations or teams. IT admins can:

• View and manage devices by location or globally
• Tailor IT access levels to suit different teams and responsibilities
• Organise devices in groups with a drag-and-drop interface for quick access

This flexibility ensures IT teams can scale their management strategy as businesses grow.

Real-Time Monitoring & Troubleshooting

Jabra+ provides real-time, colour-coded device status updates to help IT teams quickly identify and resolve issues. You can:

✔ Monitor devices based on status, location, firmware version, or configuration✔ Receive alerts for potential issues before they impact users✔ Reboot video conferencing devices remotely to reduce in-person IT visits

By having instant insights into device performance, IT teams can proactively maintain optimal operation across all Jabra devices.

Seamless Firmware & Configuration Management

Keeping devices up to date is crucial for security, compatibility, and performance. Jabra+ allows IT admins to:

• Schedule firmware updates in bulk to ensure all devices run the latest features
• Push updates after business hours to avoid disrupting users
• Test updates on specific devices before rolling them out company-wide

Additionally, IT teams can standardise configurations across all devices or apply custom settings to specific teams or locations, making it easy to adapt to different workflows.

Enterprise-Grade Security & Compliance

Jabra+ is built on the Microsoft Azure Suite of Services, offering:

• End-to-end encryption for secure device management
• Single sign-on (SSO) integration for simplified IT access
• Global data compliance to meet enterprise security standards

With secure remote access and centralised control, IT teams can manage their Jabra devices with confidence.

Works Alongside Your Existing IT Tools

Jabra+ is designed to work independently or alongside other IT platforms, including:

• Microsoft Pro Management Portal
• Zoom Device Manager

This ensures that IT teams can integrate Jabra+ into their existing device management workflow, rather than having to juggle multiple systems.

With Jabra+, IT managers can reduce troubleshooting time, minimise downtime, and enhance employee productivity-all while ensuring their organisation's Jabra devices remain secure, updated, and optimised.

Ready to simplify device management? Explore Jabra+ today and take control of your organisation's audio and video solutions.

Upgrade Your Audio and Video Experience Today

Jabra Direct ensures that your headset or speakerphone is always running smoothly, while Jabra+ gives IT teams complete control over device management.

• Download Jabra Direct today to customise your headset, access new features, and stay up to date.
• Explore Jabra+ if you're managing devices across your business and want seamless remote management.

With Jabra's smart software solutions, you'll never miss a beat in your calls, meetings, or music.

If you're looking to enhance your audio and video experience, check out the latest Jabra headsets to find the perfect match for your needs.