Woman on computer with EPOS headset

We hear from customers all the time that one of the biggest challenges they face with firmware updates is needing to install software on their computers. For many, this isn’t as simple as it sounds. In corporate environments, PCs are often “locked down,” meaning software installation requires Administrator rights - something most employees don’t have.

That’s why EPOS has introduced EPOS Connect for Web, a new browser-based tool designed to simplify the firmware update process. With no software installation required, this tool lets you update your headset firmware directly through your browser. It’s a simple, fast, and stress-free solution for staying up to date, even on heavily restricted corporate machines.

In this post, we’ll explore how EPOS Connect for Web works, who it’s designed for, and the devices it currently supports. Whether you’re a busy professional or part of an IT-restricted organisation, this tool is set to make headset updates a whole lot easier.

EPOS Connect for Web Makes Firmware Updates Easier Than Ever

EPOS Impact 5000 headset laptop

In today’s fast-paced workplaces, keeping your headset up to date is essential for crystal-clear calls, seamless compatibility, and optimised performance. But for employees using corporate machines with strict IT policies, installing software like EPOS Connect has often been a challenge.

EPOS Connect for Web solves this issue by eliminating the need for software installation entirely. It’s a browser-based platform designed specifically for firmware updates, meaning you can keep your headset in top shape without involving your IT department.

Who Benefits from This Solution?

EPOS Connect for Web is designed for users who:

  • Work in organisations with “locked-down” corporate PCs, where software installations require admin rights.
  • Need a quick, no-fuss way to update their headset firmware without downloading any software.
  • Want to ensure their devices remain fully compatible with communication platforms like Microsoft Teams or Zoom.

Whether you’re a busy professional, a call centre employee, or a hybrid worker switching between devices, this tool saves time and reduces frustration.

That said, if you enjoy customising settings - such as adjusting sidetone, noise cancellation, or sound profiles - you’ll still need the full EPOS Connect software, as EPOS Connect for Web is for firmware updates only.

For those with locked-down PCs that don’t allow software installation, you can install the EPOS Connect app on your smartphone instead. This lets you tweak your settings and personalise your headset experience directly from your mobile device, bypassing the limitations of your work computer.

How to Use EPOS Connect for Web

Getting started with EPOS Connect for Web is incredibly easy. Just follow these three simple steps:

Step 1: Access the Web Tool

Step 2: Add Your Device

  • Plug your EPOS headset into your computer using a USB cable.
  • Click Add Device on the website.

Step 3: Update the Firmware

  • Select your device from the list and click CONNECT.
  • The tool will automatically scan for available firmware updates. If an update is available, follow the on-screen prompts to complete the process.

And that’s it-your firmware is updated, no downloads or admin rights required!

Current Device Compatibility

EPOS Impact 5000 headset on table

As of now, EPOS Connect for Web supports the following headset series:

If your device isn’t listed, don’t worry. EPOS plans to expand compatibility in the coming months, with more headsets expected to be supported in the new year. 

Take the Hassle Out of Firmware Updates

Woman wearing EPOS headset

EPOS Connect for Web is a great help for professionals who rely on their headsets but have to work around strict IT policies. With this browser-based tool, you can now update your firmware quickly, easily, and without any admin rights - keeping your headset performing at its best without the usual headaches.

Ready to give it a try? Visit EPOS Connect for Web today to simplify your firmware updates.

Looking for the latest EPOS headsets to complement this new tool? Check out our EPOS Headset Collection and discover the perfect audio solution for your needs.