Our Complete Guide to Desk Phone Headsets
February 15, 2023
- 9 min read
Suppose you’re working in a busy office or call centre. In that case, you need a desk phone headset that’s easy to set up and use that’s made for all-day wear. It also needs to be compatible with all your other hardware and software to make it easier for you to make better quality calls and utilise other features that will make your workday more productive. This ultimate guide to desk phone headsets will help you choose the right headset for you.
Before you consider buying a desk phone headset, you’ll need to know if they’re compatible with your current gear. It’s no good rushing out and getting one without checking out the specs first, as your headset may not be compatible with your desk phone, and it may not have extra features such as active noise cancelling (ANC) or excellent audio for calls and music. What is a desk phone anyway?
Post Contents [hide]
What is a Desk Phone?
A desk phone is a phone with a handset connected to the web through Ethernet cables. They’re VoIP-enabled and allow the user to transmit voice signals through the internet using ethernet cables instead of traditional phone lines, which gives you clear and uninterrupted call quality - precisely the reason why they’re popular with call centres and busy offices. With a desk phone, you can transfer and hold calls, switch to multiple lines and go to voicemail.
The Importance of Having a Quality Desk Phone Headset at Work
For one thing, if you’re wearing a headset all day, you’ll want it to be comfortable. You may regret it if you rush out and buy a cheaper headset that’s heavy and causes neck or shoulder pain or makes you sweat. You’ll also need to consider whether your headset has active noise cancelling. Just putting something over your ear that blocks out some of the noise won’t cut it in a noisy environment, and you’ll need ANC for your mic so your clients can hear you clearly. A quality headset will tick all these boxes and make your life easier.
Can Computer Headsets Also Be Used on Desk Phones?
Yes. But it all depends on the headset and the desk phone. All the headsets that Simply Headsets offer state which devices they work with, so you’ll be able to tell if your computer headset is compatible with desk phones. You can check out our desk phone/computer headsets and desk phone/computer/mobile headsets for more info or read on where we recommend the best.
Should I Buy a Jabra or Plantronics Desk Phone Headset?
This is a tough choice; you can’t go wrong with either of these. Jabra and Plantronics are both top-selling brands and our customers love them equally and keep coming back for more! They’re both from headset industry heavyweights and are trusted brands that will give you top-notch quality.
Our two most popular desk phone headsets are the Plantronics CS540 and Jabra Engage 75. The Plantronics CS540 only works with a desk phone, whereas the Jabra Engage 75 works with a desk phone, computer and mobile. So if you need more connectivity then the Jabra is a great choice. The Engage is slightly more expensive, so if that’s a concern for you and you know you’ll only ever use your headset with a desk phone, then go with Plantronics.
What are the Best Desk Phone Headsets on the Market?
Simply Headsets only stock headsets from the most trusted headset brands. Brands like Jabra, EPOS and Plantronics have been industry leaders for decades, and you’ll make a smart choice if you stick with them for your next pair of desk phone headsets - particularly if you’re looking for quality, comfort and style.
- EPOS Sennheiser IMPACT SC 660
- Jabra Biz 2300
- EPOS Sennheiser IMPACT SC 260
- Jabra Engage 75
- EPOS Sennheiser IMPACT DW Pro 2
- Plantronics CS540
Best Wired Desk Phone Headsets
EPOS Sennheiser IMPACT SC 660
12%
Off
MSRP: $279
$246
inc GST
Save: $33
- Premium sound quality
- Wideband audio
- ULTRA noise cancelling mic.
- Leatherette ear cushion
Sennheiser has an unrivalled reputation for all things audio, and this headset is no different. If you are buying a headset for someone who wants the best corded headset that money can buy - stop reading, you've found it. It has HD voice clarity and an ULTRA noise cancelling that makes it seems like you’re talking in a quiet library even if you’re in a noisy call centre. This desk phone headset is lightweight and comfortable enough to wear all day, and they’re so confident in these headsets that they offer a three-year warranty! What are you waiting for? Add these to your cart!
Jabra Biz 2300
33%
Off
MSRP: $200
$134
inc GST
Save: $66
- Designed for contact centres
- Air shock mic - reduces breathing noise
- Wideband audio
- Noise cancelling microphone
- Flexible microphone arm rotates 360
As well as using these with a desk phone, they can also be used with your phone or PC. The Jabra BIZ 2300 Mono has been designed specifically for the demanding needs of call centres. It has HD-quality sound, is durable, and is comfortable enough to be worn all day. The microphone boom arm spins 360 degrees and is flexible, making it easy to move to the perfect position. It has an adjustable headband and large, soft foam ear cushions. If you don’t mind corded headsets and you’re looking for a great headset for an even better price, then it’s worth considering the Jabra Biz 2300 desk phone headset.
EPOS Sennheiser IMPACT SC 260
17%
Off
MSRP: $155
$129
inc GST
Save: $26
- Premium sound quality
- 2 ear model for noisy offices
- Acoustic leatherette ear cushion
- Noise cancelling microphone
- Nameplate - ideal for call centre
- Flexible microphone arm
EPOS’s experience & expertise in high-end, professional audio has been ploughed into their headsets, creating a new benchmark for this valuable piece of office equipment. These headsets are designed to be used with your desk phone, smartphone, or computer, and the noise-cancelling microphone prevents any unwanted noise from being heard by your callers. The EPOS Impact is up there with the best all-around corded headset we've found. It's robust, without being heavy or bulky, perfect for call centres and offices and will work seamlessly with desk phones.
Best DECT Wireless Desk Phone Headsets
Jabra Engage 75
24%
Off
MSRP: $659
$498
inc GST
Save: $161
- WORKS WITH - Desk Phone + PC + Mobile (2)
- Headband style - 2 earcups
- Easy Mute Buttons
- 13 hour talk time
These Jabra desk phone headsets come with a stack of different connections, and as well as working with your desk phone, they’ll work with your PC and mobile. They have superior quality sound and come with a directional noise cancelling microphone. The battery life includes 13 hours of talk time and 52 hours of standby which is incredible, and there’s a handy busy light built into both earcups that lets your colleagues know you’re on a call. Due to their increased density limits, these headsets can handle three times as many headsets in the same space. You can conference up to 3 additional headsets onto one base unit and are MS Teams certified and Zoom compatible.
EPOS Impact DW Pro 2
25%
Off
MSRP: $540
$405
inc GST
Save: $135
- WORKS WITH Desk Phone + PC
- ULTRA noise cancelling mic
- 12 hour talk time
- 2 ear model for noisy offices
- Premium audio quality
- Up to 180m wireless range
This is up there with the best quality DECT wireless headsets available. It’s built for people who work in very noisy environments, has premium audio quality, and has an ULTRA noise-cancelling mic. You’ll get a 180m wireless range with these, which means you’ll be able to walk around and stretch your legs without any risk of your call dropping out. This headset is the personal choice of 90% of the Simply Headset staff - and we can use any headset we want. We challenge you to find a better sounding, faster charging, more intelligent, feature-packed headset - because we know we can’t!
Plantronics CS540
71%
Off
MSRP: $661
$194
inc GST
Save: $467
- WORKS WITH - Desk Phone
- 2 wearing styles incl.
- AMAZING value
- 7 hours talk time
- 100m wireless range
If you only intend on using your headset with a desk phone and are looking for a fantastic bargain, check out this Plantronics DECT wireless headset for desk phones. The CS540 is one of the more popular headsets - for a good reason. It’s lightweight (the lightest on the market), stylish, and comfortable, and it also offers a noise-cancelling microphone. This cuts down much of the background noise for your clients and is critical in a busy office environment to give a professional impression of your company and not make you sound like you're in a crowded call centre.
Shop all Desk Phone Headsets Now
Ready to find the perfect headset to use with your desk phone? We’ve got you covered at Simply Headsets. Give us a call or have a browse through our website where you can shop by brand or wearing style.
FAQ
Do I Need an Adaptor or Connector for my Desk Phone Headset?
Depending on the headset and your desk phone model, you might need an adaptor. Simply Headsets has a handy compatibility checker on the site that tells you precisely what adaptor you will need so you can add it to your cart along with your headset. Or call us, and we will help ensure you get the correct adaptor.
How Much do Desk Phone Headsets Cost?
Anywhere from $100 to $500.
If budget concerns you, you can still get a great headset for a reasonable price. You’ll get FREE lifetime support on any purchase at Simply Headsets, regardless of which headset you choose.