Sennheiser DW Pro 2 Wireless Headset

Overview of the Sennheiser DW Pro 2 Wireless Headset

Why settle for the rest why you can have the best? The Sennheiser DW Pro 2 is part of the flagship DW range, and distils all of Sennheiser’s considerable knowledge into 1 superb piece of hardware. It takes the DW Office to the next level, offering even more rugged build quality and ultra-noise cancelling. If you’re happy to do without these extra features, opt for the still excellent DW Office and save yourself a few dollars. But if you want a headset without compromise, the DW Pro 2 is the answer.

The Sennheiser DW Pro 2 wireless headset is identical to the DW Pro 1, except it is binaural (2 ear cups), making it ideal for heavy phone use. Like the DW Pro 1, this really is a headset without compare. As far as binaural models at this level the latest SAVI 720 is very good also. If both these are beyond your budget then look at the Plantronics SAVI WO 350 – it is an older model but still is very good and great value for the money while stocks last! We always recommend you buy the best you can afford, and if your budget stretches to the DW Pro 2, rest assured that you really are getting the best.

The Good

The team here at Simply Headsets have been through a host of different products in their time, so when they all start ravings about a particular range of models, you can be sure they’re on to something. In the past, now discontinued models like the Plantronics SAVI WO200, Plantronics CS70N, etc had been the favoured choices – but with the release of the Sennheiser DW Office range, they dumped these models in a heartbeat and embraced the DW Pro 1 and Pro 2. The fact is there isn’t anything else out there that can match them in terms of audio quality and features (maybe the SAVI 710 and 720).

For a start, whether you work in an office or warehouse the Sennheiser DW Pro2 comes with a whopping 180m range, for crystal clear reception wherever you are. Plus the DW Pro2 offers ultra noise cancelling, to ensure you’re clearly understood by your callers even in the noisiest of environments.

You’ll also be able to hear them incredibly clearly, thanks to amazing HD voice clarity. This next generation, lifelike sound reproduction means you can now listen to calls for longer without fatigue. The binaural headband design helps in this area too, shutting out outside noise while requiring lower volume levels. All this adds up to less strain on your ears, and more time being productive on the phone. This HD voice also comes into its own if you’ll be using your headset on the computer, as it’s perfect for Skype, Dragon Naturally Speaking 11 and any other voice recognition software.

Because it’s a computer and office phone headset, you can use a single DW Pro 2 for both devices.

Here’s a little secret: this means you can listen to any music on your computer through the headset. It’s great for boring days in the office or to simply give you some tunes to listen to. As soon as a call comes in the music stops, and after the call it starts again. Genius!

The Sennheiser DW Pro2 wireless headset was designed with call centres in mind, so it’s built to take a pounding. Another smart call centre feature is the space on this headset for a name tag, so you can ensure no-one else will use your headset when you’re not around (a must for hygiene).

And here’s something we think is really clever: The DW Pro 2 can run multiple headsets off the single base station! This is fantastic for pairing 2 headsets together if you want to join another person’s call (eg. for training or conferencing). Plus if there are several users sharing a single desk (at a reception for example), they can all use the same base station with their own headset, rather than having to share a single headset (NB. you can buy lone headsets without a base station and save $$$). To share a station, simply ‘touch’ the headset to the base and it automatically registers the headsets with it. It’s smart and it’s simple!

The super fast charge is handy too, but unless you leave it undocked overnight that won’t be an issue. The DW Office Pro2 has a 12-hour talk time (or 8 hours on high quality wideband), so even the heaviest user won’t run out of juice.

The Not-So-Good

Price is the only negative but you do get what you pay for in life.

As you might have guessed, we don’t have a lot of bad things to say about this product. Some people find the binaural wearing style restrictive, in which case we would recommend you go for the (otherwise identical) single-eared DW Pro 1. If we had to pick something, though, it would be that to get the most out of this headset you do have to read the instructional manual thoroughly. However, it’s straightforward and easy to understand and our friendly staff are always here to help with any questions you may have.

The Verdict

The Sennheiser DW Pro 2 is the undisputed king of headsets. As mentioned at the beginning of this article, if you think the robust design and ultra noise cancelling is overkill, the brilliant Sennheiser DW Office is still an outstanding buy.

Don’t want to go with a Sennheiser? Plantronics fans are raving about the latest SAVI 720 and the monaural 710. Our staff tend to think they simply don’t have the flair of the DW range.

In summary, yes, the DW Pro2 does have a higher price tag than most other headsets, but it is amazing value for the features it offers. If your budget will go all the way, we heartily recommend the Sennheiser DW Pro 2 as the best headset money can buy right now.