Sennheiser DW Office Wireless Headset

Overview of the Sennheiser DW Office Wireless Headset

The latest Sennheiser DW Office wireless headset is arguably the best in the multi-use product category, having proved itself as an outstanding office, computer and wireless headset. It even comes with multiple wearing styles so you can’t go wrong if you change your mind (or get a new staff member).

As a company we’re proud to be able to offer DW range to our clients and we challenge anyone to find a better headset range (that includes the latest Plantronics SAVI 710, 720 or the Jabra Pro 9450 ) Sennheiser, the headphone gurus, have well and truly stamped their authority in the headset market with this brilliant series The golden rule of headsets is to buy the best you can afford and, for this reason, we hope your budget lets you put the DW Office on your shortlist.

The only thing the Sennheiser DW Office doesn’t do is work with your mobile phone. If you’re after a headset that caters for your mobile phone as well then the latest SAVI 700 series is excellent. However, it is very important to note that the 710, 720 or 740, will not work with your mobile phone when outside of the officeIf you are after a headset that works when you’re on the go too then you simply must check out the Jabra 6470 GO

The Good

It’s not so much ‘the good’ in this instance as ‘the great’. We may sound biased but the Simply Headsets staff can choose to use any headset they want, and since its release, more than 70% of our team have switched from the usual suspects (the now discontinued Plantronics WO200 SAVI and Plantronics CS70N, etc) to a Sennheiser DW Office (we suspect the rest must have been too busy so far to change!) That said, we challenge you to find a better sounding, faster charging, more intelligent, feature-packed headset - because we know we can’t (unless you want mobile too...).

To start off, the HD voice clarity is brilliant. If you’re on the phone all day you’ll know that the clearer the sound, the longer you can listen HD is like 3D for your ears! This feature is also a must if you’ll be using your headset on the computer, as it makes the DW Office it a great headset for SKYPE, Dragon Naturally Speaking 11 or any other voice recognition software.

A little secret is… because the Sennheiser DW Office can connect to your computer, you can listen to any music on your computer through the headset It’s great for boring days in the office or to simply give you some tunes to listen to As soon as a call comes in the music stops, and after the call it starts again. Genius!

The Sennheiser DW Office offers users 2 wearing styles, and unlike some headsets which will remain nameless, the mouldable earhook won't cut your ear off.

But how about this for clever: If you’re training someone, all you need to do is get yourself a second DW headset (you can buy these without a base station and save $$$) Simply ‘touch’ the headset to the base and it automatically conferences both headsets to the call The same feature also works if you have multiple users sharing the same phone (eg. sharing a reception desk) When one user is finished they dock their headset and put it on charge, while the other simply starts their shift by ‘touching’ their headset to the base, which automatically pairs the two devices This is simply brilliant for medical offices, hot desk situations and any other job that involves sharing duties, because no-one really wants to share a headset! The headset even comes with a little area that can have a name tag, so headsets can’t be accidentally mistaken.

The super fast charge is also handy, but should you forget to dock it that won’t be an issue as the DW Office has a 12-hour talk time (or 8 hours on high quality wideband), so even the heaviest user won’t run out of juice.

Like the vast majority of Sennheiser products, this headset features ActiveGuard technology to make it G616-compliant. G616 is an OH&S guideline created to protect phone users from loud, potentially harmful noises. These ‘acoustic shocks’ are transmitted down phone lines as a result of electricity spikes, weather conditions, transmission faults and the like. Failure to comply with G616 guidelines can result in fatigue, anxiety or temporary/permanent hearing loss, but Sennheiser’s ActiveGuard means you’ll be protected whenever you are using your headset.

The Not-So-Good

As durable and flexible as the Sennheiser DW Office wireless headset is, if you want an over the head wearing style then we recommend the more durable Sennheiser DW Pro 1 and Pro 2 (they were designed with call centre agents in mind.....

Also, if you want to get the most from this headset, you’ll need to fully read the instruction manual But don’t worry, it’s straightforward and easy to understand and our friendly staff are just a phone call away.

The Verdict

If Sennheiser hadn’t released the DW Pro 1 and DW Pro 2, it’d be fair to say this is almost an unbeatable headset The only reason you would upgrade to the Pro 1 or Pro2 is if you want ultra noise cancelling or a binaural (2-ear) wearing style Other than that, the DW Office is an outstanding choice. We know not every boss will spend just a little more to buy this brilliant, productivity enhancing headset – but we hope that’s not the case for you.

The only thing the Sennheiser DW Office doesn’t do is work with your mobile phone (or make you coffee in the morning). If you’re after a headset that caters for your mobile phone as well then the latest SAVI 700 series is an excellent choice. As far as the coffee is concerned you’re on your own......