How can I answer a call remotely (away from the phone) with a headset?

You will first need to purchase or already have a wireless or cordless headset (Models CS70, CA10, CS10, CS55, CS50, Voyager 510s, CS351, CS351N, CS361 or CS361N). In addition you will need to purchase the * HL10 Handset Lifter accessory. This will allow you to remotely pick up the hand receiver for incoming calls by hitting the call control button on the headset when the notification beep is heard in the headset.


*The lifter only lifts the handset. If your phone requires you to press a button to receive a call, you will still have to do so.

However if you phone did not require this before installation you may have it installed incorrectly.

Make sure the wireless unit (not the lifter) is connected via a handset port on the phone and not a headset port.


However, depending on the shape of the phone, an HL1 may be needed instead of the HL10. If the phone has a curved edge on the left, you will need an HL1. The HL10 needs a flat edge for placement. You may also need an HL1 if the phone is set at an extreme angle.

For purchasing information, please click here.

For more information on Handset Lifters Click Here.


HL10 (above)

HL1 (below)